HI, I am trying to fix my computer. I thought I was done when all of a sudden, when I try to search via start menu or right click on start button, explorer.exe takes all cpu in taskmanager and I tracked a thread call shdocvw.dll (+0xd4a29) with process explorer that is the culprit. I looked up this dll and it is a windows file? The computer is xp sp3 and this only happens when I search. Also, the taskbar is disabled and all buttons on it as a result? If anyone has any experience with this sort of technical problem, your info will be invaluable. I have run ccleaner, symantec, avg, ad-aware. I will post a HijackThis log, if asked or instructed. I found some instructions on how to setup hijackthis and run in safe mode with hidden files, extentions, and os files SHOWN etc.. I am close to clean reinstall but would hate for it to come to that. It's so much better when you solve the problem instead of a desparete last resort lol. Just for some extra info, the last thing I did was use the search function to find a bunch of random .bmp files in the windows folder. I cut and pasted them into another folder for later deletion. Not sure where they all came from but definetily from c:\windows. They were all random .bmp files from past program downloads. On one .bmp file, it said it was "read only, r u sure you want to move?" and I did. Why would that do anything? When I was done, I decided to get rid of all the .log files via the search feature and bam, this problem started. I did have a start.inf trojan that someone contracted on my pc earlier and I don't think I removed it properly dangit.

Please help,
Thanks,
Panman

Hi panman

Welcome at GSFs.

I will post a HijackThis log, if asked or instructed.

When you drop a posting in HELP! Think you are Infected? what is needed? Btw. Have you read the top of this page about Guidelines for Posting in This Forum ?

Otherwise PC related topic would have been the place if you're not willing to ask for a HJT log......

Greetz
B. Udo

hi sentinel, should I post this somewheres else? Being new and all, it was a little difficult to navigate around the hundreds if not more, of different posting options, so i kinda just chose this one. Sounded like the right place lol. I did glance over the guidelines, but was eager to get help before my pc dies. Thanks for reply, oh and I was just letting anyone know if they were interested in helping, I would post a hjt log if needed. thanks

Hi

...little difficult to navigate around the hundreds...

Thats why I've pointed to the topic of this side. I do not know if you want a complete reinstall of your computer or getting help for a HJT log. Thats a decision which is up to you not to anyone else :)

BU

So, just to be clear, better to end this post in "HELP! Think you are Infected?" and move it to " PC related topic "? and then specifically ask for a hijackthis expert to help? Better for potential tech support if they know I want them to analyze a HJT log file? Sorry for all the questions, its just that the chances of someone having encountered this same issue is unknown and I want to be in the right place and ask the right questions. What would you suggest if u were in my shoes?

Hi panman



Tell me please why moving over a topic FROM HJT section TO PC related topics WHEN you want to get YOUR HJT log solved? If YOU want a HJT log solved, your request is perfectly placed, ok?

WE at GSF do not know what you want, it's YOU making decisions

Regards
BU

The required logs according to the guidelines>>>Thanks for your help

http://gladiator-antivirus.com/forum/index...7&hl=panman