MrLearnerofComputer
Apr 11 2008, 10:04 AM
[size=2]Hello fellow experts and forum people , here 's just a idiot when it come to regards of computer . so here 's my story goes , i uploaded a file from my friend's thumbdrive and my computer got infected i think . all my anti virus programms such as AVIRA personal edition and AVG free edition become inresponsive , and will then close off on its own . even if i want to reinstall the program it is disabled . control panel cant help , so do any methods i did to gain access to my anti virus . i think i am infected by a virus !!! can u guys please please please give me some help ???
LoPhatPhuud
Apr 11 2008, 04:38 PM
First, we need to check your computer and remove whatever was installed that is causing the problem(s).
Click
Here to download the current version of HiJackThis.
- Save HJTInstall.exe to your desktop.
- Open Notepad > Click on Format > Uncheck Word wrap, if checked.
- Double-click on the desktop icon for HJTINstall.exe.
- By default it will install to C:\Program Files\Trend Micro\HiJackThis.
- Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and HijackThis (HJT) will launch.
- Close any/all browsers, messenger, mediaplayer, Office and mail client windows and applications.
- Click on the 'Scan' button. When the scan is finished, press the 'Save' button. HiJackThis will open a Notepad document with scan in it. Save the log to your Desktop for ease in locating it.
- Click on Edit > Select All then click on Edit > Copy to copy the contents of the log to your clipboard.
- Come back here to this thread, right click your mouse and select Paste to paste the log in your next reply.
- DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
- Make certain your post shows the entire log, please.
To see a tutorial with screenshots on using HijackThis you can click on the link below:
How to use HijackThis to remove Browser Hijackers, Malware, & Spyware