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Full Version: Infected with Trojan Horse Generic9.BBDE
Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
SCHippie2
Non-Techie here infected with the above virus. I have Nortons, SpyHunter, and Free AVG 7.5 all updated versions. I ran the scan and AVG discovered the above virus but did not give me the option to heal. What can I do to get rid of this bugger uhm.gif Thanks in advance for your help.
LoPhatPhuud
Click Here to download the current version of HiJackThis.
  • Save HJTInstall.exe to your desktop.
  • Open Notepad > Click on Format > Uncheck Word wrap, if checked.
  • Double-click on the desktop icon for HJTINstall.exe.
  • By default it will install to C:\Program Files\Trend Micro\HiJackThis.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and HijackThis (HJT) will launch.
  • Close any/all browsers, messenger, mediaplayer, Office and mail client windows and applications.
  • Click on the 'Scan' button. When the scan is finished, press the 'Save' button. HiJackThis will open a Notepad document with scan in it. Save the log to your Desktop for ease in locating it.
  • Click on Edit > Select All then click on Edit > Copy to copy the contents of the log to your clipboard.
  • Come back here to this thread, right click your mouse and select Paste to paste the log in your next reply.
  • DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
  • Make certain your post shows the entire log, please.


To see a tutorial with screenshots on using HijackThis you can click on the link below:
How to use HijackThis to remove Browser Hijackers, Malware, & Spyware
SCHippie2
After half a day, the AVG 7.5 gave me the option to heal/delete. I did that option and now the virus is not registering on my laptop. I have not noticed anything abnormal about my laptops performance since then. Do I still need to get the HiJackThis program?
LoPhatPhuud
Yes, there is always a chance that more than one item installed. Its only a few moments of time, and can avoid embarassing and devastating loss.
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