Everything works fine except the internet. Anyway here's my HiJackThis Log and Spybot S&D log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:44:43 PM, on 8/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\1137366338\ee\AOLSoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 7300 Series\lxcimon.exe
C:\Program Files\Lexmark 7300 Series\ezprint.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Common Files\AOL\1137366338\ee\aolsoftware.exe
c:\program files\common files\aol\1137366338\ee\AOLOpenRide.exe
c:\program files\common files\aol\1137366338\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1137366338\ee\aolsoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\lxcicoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137366338\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98 Driver\Res.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [lxcimon.exe] "C:\Program Files\Lexmark 7300 Series\lxcimon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7300 Series\ezprint.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [LXCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCItime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe (User 'Default user')
O4 - Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Broadband Support Center.lnk = C:\Program Files\Verizon Online\Support Center\bin\matcli.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownlo...GPlugin9USA.cab
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Zango/ie/b...b863866ff9584c8
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: lxci_device - - C:\WINDOWS\system32\lxcicoms.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O24 - Desktop Component 0: (no name) - http://www.metroidhunters.com/downloads/mph_800x600_A.jpg
O24 - Desktop Component 1: (no name) - http://www.metroidhunters.com/downloads/mph_1024x768_A.jpg
O24 - Desktop Component 2: (no name) - http://www.metroidhunters.com/downloads/mph_1024x768_B.jpg

--
End of file - 11860 bytes

Here's Spybot S&D's Log just incase you need it. At least i hope this is a log. =\

Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2007-08-07 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-01-02 Tools.dll (2.0.1.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-08-01 Includes\Cookies.sbi (*)
2007-07-25 Includes\Dialer.sbi (*)
2007-08-01 Includes\DialerC.sbi (*)
2007-07-11 Includes\Hijackers.sbi (*)
2007-08-01 Includes\HijackersC.sbi (*)
2007-07-25 Includes\Keyloggers.sbi (*)
2007-08-01 Includes\KeyloggersC.sbi (*)
2007-08-01 Includes\Malware.sbi (*)
2007-08-01 Includes\MalwareC.sbi (*)
2007-07-11 Includes\PUPS.sbi (*)
2007-08-01 Includes\PUPSC.sbi (*)
2007-08-01 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-08-01 Includes\SecurityC.sbi (*)
2007-08-01 Includes\Spybots.sbi (*)
2007-08-01 Includes\SpybotsC.sbi (*)
2005-02-17 Includes\Tracks.uti
2007-08-01 Includes\Trojans.sbi (*)
2007-08-01 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll

Your log is clean, Have you done any speed tests to see what you are actually getting? Try DSL Reports (http://www.dslreports.com) and do two or three tests to different areas of the country.

Also, you might want to install TCP View from SysInternals 9http://www.microsoft.com/technet/sysinternals/Utilities/TcpView.mspx) to see just how many programs are using your connection.

Without specific issues to point to and no concrete proof of a slwdown, its going to be a process of elimination.

Well I can't do a speedtest due to dslreports being down but here's the log of TCPView

mDNSResponder.exe:1764 UDP 192.168.1.47:5353 *:*
svchost.exe:1220 UDP 192.168.1.47:1900 *:*
[System Process]:0 TCP 192.168.1.47:1789 205.188.254.58:80 TIME_WAIT
aolsoftware.exe:3896 TCP 192.168.1.47:1233 168.143.241.17:80 CLOSE_WAIT
System:4 TCP 192.168.1.47:139 0.0.0.0:0 LISTENING
System:4 UDP 192.168.1.47:138 *:*
System:4 UDP 192.168.1.47:137 *:*
svchost.exe:1024 UDP 192.168.1.47:123 *:*
aoltpspd.exe:1984 TCP 127.0.0.1:11533 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11532 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11531 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11530 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11529 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11528 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11527 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11526 0.0.0.0:0 LISTENING
[System Process]:0 TCP 127.0.0.1:11526 127.0.0.1:1790 TIME_WAIT
[System Process]:0 TCP 127.0.0.1:11526 127.0.0.1:1791 TIME_WAIT
[System Process]:0 TCP 127.0.0.1:11526 127.0.0.1:1792 TIME_WAIT
[System Process]:0 TCP 127.0.0.1:11526 127.0.0.1:1788 TIME_WAIT
aoltpspd.exe:1984 TCP 127.0.0.1:11500 0.0.0.0:0 LISTENING
mDNSResponder.exe:1764 TCP 127.0.0.1:5354 0.0.0.0:0 LISTENING
svchost.exe:1220 UDP 127.0.0.1:1900 *:*
iexplore.exe:2376 UDP 127.0.0.1:1582 *:*
AOLacsd.exe:1304 UDP 127.0.0.1:1097 *:*
AOLOpenRide.exe:1796 UDP 127.0.0.1:1067 *:*
svchost.exe:1024 UDP 127.0.0.1:1057 *:*
alg.exe:2968 TCP 127.0.0.1:1055 0.0.0.0:0 LISTENING
ccApp.exe:1392 TCP 127.0.0.1:1042 0.0.0.0:0 LISTENING
MotiveSB.exe:900 UDP 127.0.0.1:1029 *:*
svchost.exe:1024 UDP 127.0.0.1:123 *:*
Kodak Software Updater.exe:3088 UDP 0.0.0.0:9370 *:*
lsass.exe:668 UDP 0.0.0.0:4500 *:*
svchost.exe:1220 TCP 0.0.0.0:2869 0.0.0.0:0 LISTENING
svchost.exe:1116 UDP 0.0.0.0:1619 *:*
svchost.exe:1024 UDP 0.0.0.0:1056 *:*
svchost.exe:1116 UDP 0.0.0.0:1041 *:*
mDNSResponder.exe:1764 UDP 0.0.0.0:1033 *:*
lsass.exe:668 UDP 0.0.0.0:500 *:*
System:4 TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
System:4 UDP 0.0.0.0:445 *:*
svchost.exe:912 TCP 0.0.0.0:135 0.0.0.0:0 LISTENING

I really hope this helps. But I have a question, can this be a problem with my ISP and not me?

DSLR was wor king at the time of this post. It must have been a sporadic outage. Here is a link to the tools page: http://www.dslreports.com/tools


ALso, from the TCP View log, I see several AOL connections that look to be more than just AIM. Your IP address shows you are using Verizon as you main connection. By any chance when you experienced the slowdowns, were you connected to the web through AOL? (eg: Verizon -> AOL -> web).

The connections I am looking at are these:
aoltpspd.exe:1984 TCP 127.0.0.1:11532 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11531 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11530 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11529 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11528 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11527 0.0.0.0:0 LISTENING
aoltpspd.exe:1984 TCP 127.0.0.1:11526 0.0.0.0:0 LISTENING

Any form of internet speed booster is akin to snake oil. Think of your internet connection as a pipe with a fixed size. No matter how hard you try, you can only get so much water to go through it.

Now, that is not to say that speed boosters are a total waste. If you have a connection that is only using part of your pipe, you can add another, and another, and another, until the pipe is at capacity. But if your current connection is close to the max, then speed boosters are a waste of time.

Part of your problem may be the AOL speed booster. Try turning it off and see what happens.

I'm using IE at the moment and I'm having slower speed, it's also slow when I'm using AOL also.

Here are the speedtest results,
Miami, Fl
Download-10kb/s
Upload-133kb/s

Los Angeles, CA
Download-14kb/s
Upload-132kb/s

About the TCP log, I've tried closing AOL speedboosters but they didn't go away. Are they supposed to vanish from the TCP list because I've also tried ending the process?

Sorry, I can't help you with the AOL software. You'll have to check with AOL re how to disable speed boost.

Looking at the speeds you posted, you do have a problem. Have you contacted Verizon about it? There is nothing on your computer that would cause those speeds. And, even if there was, I would expect both download and upload to be affected. What are the advertised speeds for your service?

ALso, in the speeds you posted, were both listed with a lower case 'k'? Lowercase is bits per second and upper case is bytles per second. As a rule of thumb bytes per second is 1/10th of the bits per second (allowance for control characters).

Oh sorry, I didn't think lowercase would matter. It should be upper-case K's and not lower-case. Guess I'll call Verizon later on and see what the problem is.

Thanks, also, I should have asked if you had the download/upload values reversed.

If your service is 1500/256 the values you posted for download would not be bad for download (this assumes you had them reversed). But the upload could use some improvement. If the values really are as you posted, then you really have a problem. The download is dead anbd upload is way to high.

That would have made them:

Miami, Fl
Download-133KB/s
Upload-10KB/s

Los Angeles, CA
Download-132KB/s
Upload-14KB/s

The order is not reversed, but I've lost all hope now. Last time this happened, the computer fixed itself in a few days.. I'm done trying tio fix this thing, I'll just let my parents handle it now =(