Hi,

have had some major problems withTrojan's over the last few days - just when I think I've got rid of them I seem to find more : I'm using AVG and Avast as anti virus.

Anyway - here's a hijack this log, any help ro advice much apreaciated :

Logfile of HijackThis v1.99.1
Scan saved at 08:55:50, on 29/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
D:\avast\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
H:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
D:\avast\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\Rar$EX00.879\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [.TEXTCONV] C:\WINDOWS\system\lsass.exe
O4 - HKLM\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKLM\..\Run: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\Run: [mismo] win32x.exe
O4 - HKLM\..\Run: [msupdater] msupdater.exe
O4 - HKLM\..\Run: [PowerReg Scheduler.exe] "C:\Documents and Settings\Jonathan Sharp\Start Menu\Programs\Startup\PowerReg Scheduler.exe"
O4 - HKLM\..\Run: [REEGRUN] C:\index.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKLM\..\Run: [WindowsUpdate Service] wuautlc.exe
O4 - HKLM\..\Run: [zervpack2] update2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKLM\..\Run: [SpywareBot] D:\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKLM\..\RunServices: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\RunServices: [mismo] win32x.exe
O4 - HKLM\..\RunServices: [msupdater] msupdater.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] host32.exe
O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
O4 - HKLM\..\RunServices: [zervpack2] update2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Firewall auto setup] C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4a: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by130fd.bay130.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.sc-server1.bt.com/broadband/MotivePreQual.cab
O20 - Winlogon Notify: blur - C:\WINDOWS\system32\Iztcoa32cg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Quite frankly, yuor computer is a mess, but lets see if we can get it clean.


First:
You are currently using hijackthis from a temporary directory, or from the Desktop.
This can cause problems and will leave backups scattered.

Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory.
Run the program from that directory from now on.

It is essential that you follow these steps or certain important features of the program will not function correctly.


Second:
Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Press the 'Scan' button and when done check the following items in HijackThis:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/

O4 - HKLM\..\Run: [.TEXTCONV] C:\WINDOWS\system\lsass.exe
O4 - HKLM\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKLM\..\Run: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\Run: [mismo] win32x.exe
O4 - HKLM\..\Run: [msupdater] msupdater.exe
O4 - HKLM\..\Run: [PowerReg Scheduler.exe] "C:\Documents and Settings\Jonathan Sharp\Start Menu\Programs\Startup\PowerReg Scheduler.exe"
O4 - HKLM\..\Run: [REEGRUN] C:\index.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKLM\..\Run: [WindowsUpdate Service] wuautlc.exe
O4 - HKLM\..\Run: [zervpack2] update2.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpywareBot] D:\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKLM\..\RunServices: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\RunServices: [mismo] win32x.exe
O4 - HKLM\..\RunServices: [msupdater] msupdater.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] host32.exe
O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
O4 - HKLM\..\RunServices: [zervpack2] update2.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [Sygate Personal Firewall] host32.exe

Close all windows except HijackThis and click Fix checked.


While still in Safe Mode*, delete the following: (you may need to show hidden files**)
(Files specified without a full path will be located in C:\Windows\ or C:\Windows\System32\)
C:\WINDOWS\system\lsass.exe
svhost.exe
svxhost.exe
win32x.exe
msupdater.exe
C:\Documents and Settings\Jonathan Sharp\Start Menu\Programs\Startup\PowerReg Scheduler.exe
C:\index.exe
host32.exe
wuautlc.exe
update2.exe
D:\SpywareBot\SpywareBot.exe -boot
C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE

*How to Boot into Safe mode:
http://www.computerhope.com/issues/chsafe.htm

**Show Hidden and System files and folders: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode


Third:
Use Add/Remove Programs to uninstall Spyware Bot. Its on the Rogue AntiSpyware List (http://www.spywarewarrior.com/rogue_anti-spyware.htm). In my opinion, it would be kinf to call it a POS.


Fourth:
You have two AntiVirus programs providing real time protection. This can lead to system slow downs and possible system corruption. Pick on and delete the other.


Fifth:
Run HiJackThis again and post a new log in this thread.

Hi,

thanks for that - my computer is indeed a mess.

Removed what I could find listed in the hijack scan.

I couldn't remove :

While still in Safe Mode*, delete the following: (you may need to show hidden files**)
(Files specified without a full path will be located in C:\Windows\ or C:\Windows\System32\)
C:\WINDOWS\system\lsass.exe
svhost.exe
svxhost.exe
win32x.exe
msupdater.exe
C:\Documents and Settings\Jonathan Sharp\Start Menu\Programs\Startup\PowerReg Scheduler.exe
C:\index.exe
host32.exe
wuautlc.exe
update2.exe
D:\SpywareBot\SpywareBot.exe -boot
C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE

Is this due to permissions ? wouldn't let me delete.

Have run hijack again and this is the result :

Logfile of HijackThis v1.99.1
Scan saved at 19:34:32, on 30/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
D:\avast\ashServ.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
H:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
D:\avast\ashDisp.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\spoolsv.exe
D:\avast\setup\avast.setup
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Hijackthis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Firewall auto setup] C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4a: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by130fd.bay130.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.sc-server1.bt.com/broadband/MotivePreQual.cab
O20 - Winlogon Notify: blur - C:\WINDOWS\system32\Iztcoa32cg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

You need to be logged in as an Administrator, or an account with Administrator rights.

Do a full system scan with AVG, removing all it finds, then run HiJackThis and post a new log in this thread.

Hi,

removed AVG and kept AVAST as anti virus. Rebooted in safe mode as administrator and ran AVAST.

Rebooted into normal mode and ran hijack this, this is the result :

Logfile of HijackThis v1.99.1
Scan saved at 10:00:35, on 01/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
D:\avast\ashServ.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
H:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
D:\avast\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\spoolsv.exe
D:\avast\setup\avast.setup
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Firewall auto setup] C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4a: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by130fd.bay130.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.sc-server1.bt.com/broadband/MotivePreQual.cab
O20 - Winlogon Notify: blur - C:\WINDOWS\system32\Iztcoa32cg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

First:
1. Please download [url=1. Please download The Avenger by Swandog46 to your Desktop.

• Click on Avenger.zip to open the file
• Extract avenger.exe to your desktop

2. Copy all the text (including the words 'Files to delete:') contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):



Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Script file to execute" choose "Input Script Manually".
• Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
• Paste the text copied to clipboard into this window by pressing (Ctrl+V).
• Click Done
• Now click on the Green Light to begin execution of the script
• Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

• It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
• On reboot, it will briefly open a black command window on your desktop, this is normal.
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please copy/paste the content of c:\avenger.txt into your reply


Second:
Run HiJackThis and press the Scan' button

When the scan is finished:
Check the following items in HijackThis.
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run] svhost.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall] host32.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Firewall auto setup] C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe

O20 - Winlogon Notify: blur - C:\WINDOWS\system32\Iztcoa32cg.dll



Close all windows except HijackThis and click Fix checked.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.

Hi,

thanks - followed all that, here's he avenger txt :

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\gm^wjmlm

*******************

Script file located at: \??\C:\Documents and Settings\dcxixdgr.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:



File C:\WINDOWS\System32\svhost.exe not found!
Deletion of file C:\WINDOWS\System32\svhost.exe failed!

Could not process line:
C:\WINDOWS\System32\svhost.exe
Status: 0xc0000034



File C:\WINDOWS\System32\host32.exe not found!
Deletion of file C:\WINDOWS\System32\host32.exe failed!

Could not process line:
C:\WINDOWS\System32\host32.exe
Status: 0xc0000034

File C:\WINDOWS\system32\Iztcoa32cg.dll deleted successfully.


File C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe not found!
Deletion of file C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe failed!

Could not process line:
C:\DOCUME~1\JONATH~1\LOCALS~1\Temp\winlogon.exe
Status: 0xc0000034


Completed script processing.

*******************

Finished! Terminate.

-----

and now here's the hijack this log :

Logfile of HijackThis v1.99.1
Scan saved at 11:27:45, on 03/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
D:\avast\ashServ.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
H:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\QuickTime\qttask.exe
D:\avast\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\spoolsv.exe
D:\avast\setup\avast.setup
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Hijackthis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\imapi.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4a: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by130fd.bay130.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.sc-server1.bt.com/broadband/MotivePreQual.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Great! The files were either deleted, or not there. Just a little cleanup left!


Run HiJackThis and press the Scan' button

When the scan is finished:
Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/

Close all windows except HijackThis and click Fix checked.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.

Hi,

removed those and ran another hijackthis scan :

Logfile of HijackThis v1.99.1
Scan saved at 10:03:20, on 04/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\avast\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
D:\avast\ashServ.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
H:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\Program Files\QuickTime\qttask.exe
D:\avast\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
D:\avast\ashMaiSv.exe
D:\avast\ashWebSv.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] D:\avast\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Startup Monitor] C:\PROGRA~1\ADVANC~1\STARTU~1\STARTU~1.EXE
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4a: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by130fd.bay130.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.sc-server1.bt.com/broadband/MotivePreQual.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - D:\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - D:\avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Now, unless there are still issues not reflected in your log(s), your system is clean and we are finished. Here are some simple steps you can take to reduce the chance of infection in the future.

1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and Internet Explorer. This includes SP1 and SP2 if you use Windows XP. The first defense against infection is a properly patched Operating System.
a. Windows Update: http://windowsupdate.microsoft.com/

If you have Word, Excel, Outlook or other Office programs installed. Consider using Microsoft Update instead of Windows Update. See the FAQ page here for more information: http://update.microsoft.com/microsoftupdat...t.aspx?ln=en-us

Also, download and install Microsoft Baseline Analyzer.(Note that MBSA is only for Win 2000 SP3 or later and Office XP or later) When run, it will check system for security exposures, including missing updates. I suggest running it weekly. You can obtain more information here: http://www.microsoft.com/technet/security/...s/mbsahome.mspx


2. Check your Java Runtime version. (Current=1.6, aka Version 6 Update 1)
You can check the current version of the Java Runtime Modules installed by opening the Java Control Panel and selecting 'About' from the 'General' tab.
The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 6 ' and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.

Note: Be sure to remove all prior versions using Add/Remove Programs before you install the new one. Remember to reboot after removal.

3. Adjust your security settings for ActiveX:
Select Internet Options from the Control Panels, or from Internet Explorer (Tools -> Internet Options)
Press 'default level', then OK
Now press "Custom Level."

In the ActiveX controls and plug-ins section set these options:
'Download signed ActiveX controls' - Prompt
'Download unsigned ActiveX controls' - Disable
'Initialize and script ActiveX controls not maked as safe'- Disable
All other options accept the default

For Windows XP2 SP2 users, check this link for additional steps you can take to secure Internet Explorer: http://www.microsoft.com/technet/security/...xp/iesecxp.mspx
Also,for Sp2 SP2 and IE users, in IE, Tools -> Manage Add-ons will give you a list of all BHO's, Extensions, and ActiveX modules installed on your computer. You can update, enable or disable them.

4. Download and install the following free programs
a. SpywareBlaster (ActiveX protection): http://www.javacoolsoftware.com/spywareblaster.html
c. HostsXpert (HOSTS file manager): http://www.funkytoad.com


5. Install Spyware Detection and Removal Programs:
You may also want to consider installing one (or more) of the following:
a. Windows Defender: http://www.microsoft.com/athome/security/s...re/default.mspx
NOTE: Windows Defender only runs on Windows 2000, XP, Vista, and 2003.
b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download
c. AdAware Personal: http://www.lavasoft.de/

Use these programs to regularly scan your system for and remove many forms of spyware/malware. I recommend a combination of Microsoft Spyware and TeaTimer from Spybot S&D.

If you use, or plan on using, additional spyware/malware detection and/or removal programs, please check Items 8 and 9.

6. Install A Toolbar to Detect Phishes
Phishing is prevalent and on the rise. Make sure the site you go to is real. Your ISP may offer a toolbar to warn you of fake sites or you can choose one of the following
a. Spoofstick Toolbar
b. Netcraft Toolbar
c. PhishGuard

Note: Internet Explorer v7 and FireFox v2 include have built-in antiphishing capabilities. No 3rd party toolbar is required.

7. Reset System Restore
If you are using Windows ME or Windows XP or Windows Vista, please reset your System Restore. See Windows help for information.

8. Clean Temporary Files and Folders
Download and install the disk cleanup utility called Cleanup! from here:
http://cleanup.stevengould.org/

Cleanup! will get rid of any malware which may be hiding in your temp folders (a common hiding place). You may also regain a massive amount of disk space.
Here is a tutorial which describes its usage:
http://www.bleepingcomputer.com/forums/tutorial93.html

Run the disk cleanup utility called Cleanup! that you have already downloaded and installed
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.
Then reboot into normal mode to let it clean out the remaining files.

9. Rogue/Suspect Anti-Spyware
Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link: http://www.spywarewarrior.com/rogue_anti-spyware.htm

10. Anti-Spyware Programs Compared
Want to know just how effective your anti-spyware program is? Wonder how well any of the "rogue" programs listed above work? Check this link for an independent comparison of several anti-spyware programs: http://www.spywarewarrior.com/asw-test-guide.htm

11. Alternate Browser
Consider using an alternate browser as your default. I recommend and use Firefox as my primary browser. It is still necessary to keep Internet Explorer current and protected in order to use Windows Update.

If you use FireFox as your primary browser, then I recommend installing the NoScirpt extension:
http://www.noscript.net



For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857

"It is your responsibility to read and adhere to the End User Licensing Agreement (EULA) of all software and services mentioned."

Good luck, and thanks for coming to our forums for help with your security and malware issues.

Hi,

BIG thankyou :)

!!!