Hello there.
Sorry if this isn't the right place for the post, i'm new here.
I have a virus "trojan.Zlob" and can't remove it from my pc.
I used spyboot, adaware and norton anti virus and it stills infected.
First, i would like to ask how can i remove the automatic dial up connection to internet since everytime i login the internet connection starts by herself.
Second, i have updated the definitions virus in norton, check a scan to c:, where the virus is and still couldn't remove it.
Thanks in advance
My Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 22:52:48, on 27-12-2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Norton Internet Security\ISSVC.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programas\Ficheiros comuns\LightScribe\LSSrvc.exe
C:\Programas\Microsoft SQL Server\MSSQL$GTSI\Binn\sqlservr.exe
C:\Programas\Microsoft SQL Server\MSSQL$PRIEXPRESS\Binn\sqlservr.exe
C:\Programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programas\Mozilla Firefox\firefox.exe
C:\DOCUME~1\ADMINI~1\DEFINI~1\Temp\Rar$EX00.547\HijackThis.exe
O2 - BHO: C:\WINDOWS\System32\xsRecovery.dll - {8A5849B5-93F3-429D-FF34-660A2068897C} - C:\WINDOWS\System32\xsRecovery.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programas\Ficheiros comuns\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programas\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programas\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O9 - Extra button: Unibet Poker - {C53BFCFC-7A54-4627-AEBA-2CD4871FCA97} - C:\Programas\UnibetpokerMPP\MPPoker.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{33778AFA-22D0-45E8-875F-60ADCB0E4FC6}: NameServer = 194.65.100.117
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: DCOM Server 2236 - {2C1CD3D7-86AC-4068-93BC-A02304BB2236} - (no file)
O23 - Service: Agendador do LiveUpdate automático - Symantec Corporation - C:\Programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programas\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programas\Ficheiros comuns\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSSQL$PRIEXPRESS - Unknown owner - C:\Programas\Microsoft SQL Server\MSSQL$PRIEXPRESS\Binn\sqlservr.exe" -sPRIEXPRESS (file missing)
O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programas\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHEI~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe