recently my computer is packed with adwares. They just kept poping up and freeze my computer. i changed to opera but the internet explorer still pops up. ive tried so many programs and they all didnt work very well, like LOOK2ME, spybotSD and hijackthis...

can any of you help me please? *beg beg* :(

thank you sooooooo much

here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:38:51 PM, on 12/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\{2F4E1CFE-063A-1033-0910-010105290002}\Update.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\zhanglan1\My Documents\My Files\DLS\stuff\HijackThis1991.exe

O2 - BHO: MyIEHelper Class - {16B770A0-0E87-4278-B748-2460D64A8386} - C:\Documents and Settings\All Users\Application Data\Microsoft\UserData\IEHelper_5125.dll (file missing)
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\delautocomp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: System Local Kernel Service (kernel) - Unknown owner - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\SYSTEM\ZNkSlnyS04.exe
O23 - Service: Network System (Universal Disk Manager) - Unknown owner - C:\Program Files\Common Files\COMM\Network.exe (file missing)

First:
Step 1: Download and install AVG Anti-Spyware 7.5
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware)
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc

• Press "OK".
• Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
• When you find the guard service, double-click on it.
• In the Properties Window > General Tab that opens, click the "Stop" button.
• From the drop-down menu next to "Startup Type", click on "Manual".
• Now click "Apply", then "OK" and close the Services window.

9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here. Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

Step 2: Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Step 3: Scan with AVG Anti-Spyware as follows:
1. Launch AVG Anti-Spyware, click on the "Scanner" button and choose the "Settings" tab.

• Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
• Under "How to Scan?" check all (default).
• Under "Possibly unwanted software" check all (default).
• Under "What to Scan?" make sure "Scan every file" is selected (default).
• Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Note: If AVG Anti-Spyware "crashes" or "hangs" during the scan, try scanning again by doing this:
1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.

2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.


Second:
Run HiJackTHis again, and post a new log in this thread.

Thank you Thank you sooooo much!!! :)
there is no more adwares poping up on my computer after i followed your guide.

thanks again ^___^

Per my second instruction, would you please run HiJackThis again, and post a new log in this thread. A review is always in order to be sure everything was removed.

sry i couldnt come online these days, here is my Hijackthis log. Sorry for the waiting.

Logfile of HijackThis v1.99.1
Scan saved at 5:11:41 PM, on 12/19/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\zhanglan1\My Documents\My Files\DLS\Winamp\winamp.exe
C:\Documents and Settings\zhanglan1\My Documents\My Files\DLS\stuff\HijackThis1991.exe

O2 - BHO: MyLoader Class - {09BA1AA9-CAD4-4C14-BDE6-922DFF5F6F38} - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\SYSTEMDATA\P0KWZaPbBV_5125.dll
O2 - BHO: MyIEHelper Class - {16B770A0-0E87-4278-B748-2460D64A8386} - C:\Documents and Settings\All Users\Application Data\Microsoft\UserData\IEHelper_5125.dll (file missing)
O2 - BHO: browser Class - {C86488AF-13D5-4FEF-9DDF-9FB88698CFC1} - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\USERDATA\M2Eya2pblL_2001.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C64355F7-6B21-42F9-A9C5-B06ACA46E617}: NameServer = 64.136.20.121 64.136.28.121
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\delautocomp.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: System Local Kernel Service (kernel) - Unknown owner - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\SYSTEM\ZNkSlnyS04.exe
O23 - Service: Network System (Universal Disk Manager) - Unknown owner - C:\Program Files\Common Files\COMM\Network.exe (file missing)

First:
1. Please download The Avenger by Swandog46 to your Desktop.

• Click on Avenger.zip to open the file
• Extract avenger.exe to your desktop

2. Copy all the text (including the words 'Files to delete:') contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):



Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Script file to execute" choose "Input Script Manually".
• Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
• Paste the text copied to clipboard into this window by pressing (Ctrl+V).
• Click Done
• Now click on the Green Light to begin execution of the script
• Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

• It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
• On reboot, it will briefly open a black command window on your desktop, this is normal.
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please copy/paste the content of c:\avenger.txt into your reply


Second:
Open a Command Prompt Window (Start -> Run -> cmd)
Enter the following commands: (then press 'Enter')
sc delete "kernel"
sc delete "Universal Disk Manager"
exit


Third:
Run HiJackThis and press the Scan' button

When the scan is finished:
Check the following items in HijackThis.
O2 - BHO: MyLoader Class - {09BA1AA9-CAD4-4C14-BDE6-922DFF5F6F38} - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\SYSTEMDATA\P0KWZaPbBV_5125.dll
O2 - BHO: MyIEHelper Class - {16B770A0-0E87-4278-B748-2460D64A8386} - C:\Documents and Settings\All Users\Application Data\Microsoft\UserData\IEHelper_5125.dll (file missing)
O2 - BHO: browser Class - {C86488AF-13D5-4FEF-9DDF-9FB88698CFC1} - C:\Documents and Settings\All Users\Application Data\Microsoft\Office\USERDATA\M2Eya2pblL_2001.dll

Close all windows except HijackThis and click Fix checked.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.