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Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
Adrian Jaeger
Hi everyone!

(First, excuse my english, it's not my native language) Well today i recognized, that normal web pages showed weird pictures, that didn't belonged to where they were displayed.

I've run several online virus scanners. Only one has found a threat, a trojan named "tspy_agent.tq".
I have removed him and every thing seems to be ok.

But to be sure I post my Hijack-This Log.

Thanky for your help!

Logfile of HijackThis v1.99.1
Scan saved at 23:20:13, on 31.10.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0007)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ELAN.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\CTHELPER.EXE
C:\Programme\ScanSoft\OmniPageSE\opware32.exe
C:\Programme\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Programme\DAEMON Tools\daemon.exe
C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
C:\Programme\ATI Technologies\ATI.ACE\CLI.EXE
C:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\Iomega\Automatic Backup Pro\LiveSystem.exe
C:\Programme\Logitech\SetPoint\SetPoint.exe
C:\Programme\Ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
C:\Programme\Gemeinsame Dateien\Logitech\khalshared\KHALMNPR.EXE
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programme\AntiVir PersonalEdition Classic\sched.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\Programme\PC-Bibliothek\pcbib_bi.exe
C:\Dokumente und Einstellungen\Adrian\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=552...cid={SUB_CLCID}
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programme\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [RemoveElanIcon] C:\WINDOWS\System32\ELAN.exe
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [avgnt] "C:\Programme\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Programme\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programme\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programme\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Programme\Gemeinsame Dateien\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programme\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Programme\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\GEMEIN~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Iomega Automatic Backup Pro] "C:\Programme\Iomega\Automatic Backup Pro\LiveSystem.exe" -s
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Programme\ICQLite\ICQLite.exe -trayboot
O4 - Startup: Adobe Gamma.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Installation Monitor.lnk = C:\Programme\Ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
O4 - Global Startup: Adobe Reader - Schnellstart.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Drucken - res://C:\Programme\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint Schnelldruck - res://C:\Programme\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Vorschau - res://C:\Programme\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Zu Druckliste hinzufügen - res://C:\Programme\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8804B9AE-4862-42CF-8569-ED9DC49F22BF}: Domain = unisg.ch
O17 - HKLM\System\CCS\Services\Tcpip\..\{8804B9AE-4862-42CF-8569-ED9DC49F22BF}: NameServer = 194.230.1.103 194.230.1.39
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programme\Gemeinsame Dateien\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Planer (AntiVirScheduler) - Avira GmbH - C:\Programme\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Programme\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
LoPhatPhuud
Now, unless there are still issues not reflected in your log(s), your system is clean and we are finished. Here are some simple steps you can take to reduce the chance of infection in the future.

1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and Internet Explorer. This includes SP1 and SP2 if you use Windows XP. The first defense against infection is a properly patched Operating System.
a. Windows Update: http://windowsupdate.microsoft.com/

If you have Word, Excel, Outlook or other Office programs installed. Consider using Microsoft Update instead of Windows Update. See the FAQ page here for more information: http://update.microsoft.com/microsoftupdat...t.aspx?ln=en-us

Also, download and install Microsoft Baseline Analyzer.(Note that MBSA is only for Win 2000 SP3 or later and Office XP or later) When run, it will check system for security exposures, including missing updates. I suggest running it weekly. You can obtain more information here: http://www.microsoft.com/technet/security/...s/mbsahome.mspx


2. Check your Java Runtime version. (Current=1.5.0_09, aka Version 5.0, Update 9)
You can check the current version of the Java Runtime Modules installed by opening the Java Control Panel and selecting 'About' from the 'General' tab.
The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 5.0 Update 8' and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.

Note: Be sure to remove all prior versions using Add/Remove Programs before you install the new one. Remember to reboot after removal.

3. Adjust your security settings for ActiveX:
Select Internet Options from the Control Panels, or from Internet Explorer (Tools -> Internet Options)
Press 'default level', then OK
Now press "Custom Level."

In the ActiveX controls and plug-ins section set these options:
'Download signed ActiveX controls' - Prompt
'Download unsigned ActiveX controls' - Disable
'Initialize and script ActiveX controls not maked as safe'- Disable
All other options accept the default

For Windows XP2 SP2 users, check this link for additional steps you can take to secure Internet Explorer: http://www.microsoft.com/technet/security/...xp/iesecxp.mspx
Also,for Sp2 SP2 and IE users, in IE, Tools -> Manage Add-ons will give you a list of all BHO's, Extensions, and ActiveX modules installed on your computer. You can update, enable or disable them.

4. Download and install the following free programs
a. SpywareBlaster (ActiveX protection): http://www.javacoolsoftware.com/spywareblaster.html
b. IE/Spyad (Malicious Site protection): http://www.spywarewarrior.com/uiuc/resource.htm#IESPYAD
You may want to consider also installing ZonedOut (http://www.funkytoad.com) to handle the Restricted Site List.
c. Hoster (HOSTS file manager): http://www.funkytoad.com

5. Install Spyware Detection and Removal Programs:
You may also want to consider installing one (or more) of the following:
a. Windows Defender: http://www.microsoft.com/athome/security/s...re/default.mspx
NOTE: Windows Defender only runs on Windows 2000, XP, Vista, and 2003.
b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download
c. AdAware Personal: http://www.lavasoft.de/

Use these programs to regularly scan your system for and remove many forms of spyware/malware. I recommend a combination of Microsoft Spyware and TeaTimer from Spybot S&D.

If you use, or plan on using, additional spyware/malware detection and/or removal programs, please check Items 8 and 9.

6. Install A Toolbar to Detect Phishes
Phishing is prevalent and on the rise. Make sure the site you go to is real. Your ISP may offer a toolbar to warn you of fake sites or you can choose one of the following
a. Spoofstick Toolbar
b. Netcraft Toolbar
c. PhishGuard

7. Reset System Restore
If you are using Windows ME or Windows XP, please reset your System Restore. See Windows help for information.

8. Clean Temporary Files and Folders
Download and install the disk cleanup utility called Cleanup! from here:
http://cleanup.stevengould.org/

Cleanup! will get rid of any malware which may be hiding in your temp folders (a common hiding place). You may also regain a massive amount of disk space.
Here is a tutorial which describes its usage:
http://www.bleepingcomputer.com/forums/tutorial93.html

Run the disk cleanup utility called Cleanup! that you have already downloaded and installed
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.
Then reboot into normal mode to let it clean out the remaining files.

9. Rogue/Suspect Anti-Spyware
Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link: http://www.spywarewarrior.com/rogue_anti-spyware.htm

10. Anti-Spyware Programs Compared
Want to know just how effective your anti-spyware program is? Wonder how well any of the "rogue" programs listed above work? Check this link for an independent comparison of several anti-spyware programs: http://www.spywarewarrior.com/asw-test-guide.htm

11. Alternate Browser
Consider using an alternate browser as your default. I recommend and use Firefox as my primary browser. It is still necessary to keep Internet Explorer current and protected in order to use Windows Update.

If you use FireFox as your primary browser, then I recommend installing the NoScirpt extension:
http://www.noscript.net



For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857

"It is your responsibility to read and adhere to the End User Licensing Agreement (EULA) of all software and services mentioned."

Good luck, and thanks for coming to our forums for help with your security and malware issues.
Adrian Jaeger
Thank you very much for this detailed and understandable answer! I'm sure these advices will help me to make my system more secure!
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