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Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
alan
Hi there!

After trying to get rid of all the malware, I am left with a particularly difficult trojan that I cannot remove with all the freebies. Webroot Spy Sweeper insists that it is on my computer, so, failing all other programs, I used Hijackthis v199.1 to scan and produce a log. Please look through and tell me what I can remove safely. There should be an attachment called hijackthis.log enclosed.

Many thanks,

Alan.
alan
I couldn't find an enclosed file that I thought I had enclosed, so here is the contents of the log file:
Logfile of HijackThis v1.99.1
Scan saved at 01:29:03, on 31/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NetEx\netex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\HJT\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://scholar.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: FiltURL Class - {5038FED1-CEFE-11D2-9E74-00A0C945A948} - C:\PROGRA~1\netex\URLSEA~1.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Ulead AutoDetector] "C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dcldkxi.dll] "C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\dcldkxi.dll,zgieezf
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Megaphone] "C:\Program Files\Giyus.org\megaphone.exe"
O4 - Startup: .protected
O4 - Startup: netex.LNK = C:\Program Files\NetEx\netex.exe
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125229982769
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1128584532641
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BU..._1/axofupld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...881/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{52A4E6BE-D17F-483D-8706-376A90AA1163}: NameServer = 212.150.49.10 212.150.48.169
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Note: The missing file was deleted by me. Perhaps winwim32 came with something else that needs deleting too.
Thanks,
Alan.
LoPhatPhuud
Please download SilentRunners from here:
http://www.silentrunners.org/Silent%20Runners.zip

Unzip it to the desktop and double-click on it.
Silent Runners will ask if you want to skip the supplementary search.
Please select 'No' to include them.

The program will take longer to run, but will give us more information.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.
The logfile is named 'Startup Programs' by default and will be located where the program is.

Please post the entire contents of this logfile for me to see.
alan
"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"Megaphone" = ""C:\Program Files\Giyus.org\megaphone.exe"" ["giyus.org"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"Cmaudio" = "RunDll32 cmicnfg.cpl,CMICtrlWnd" [MS]
"RemoteControl" = ""C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"" ["Cyberlink Corp."]
"vptray" = "C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" ["Symantec Corporation"]
"SpySweeper" = ""C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray" ["Webroot Software, Inc."]
"HP Component Manager" = ""C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"" ["Hewlett-Packard Company"]
"HP Software Update" = ""C:\Program Files\HP\HP Software Update\HPWuSchd.exe"" ["Hewlett-Packard"]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"Ulead AutoDetector" = ""C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe"" ["Ulead Systems, Inc."]
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"dcldkxi.dll" = ""C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\dcldkxi.dll,zgieezf" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{3a9ae750-cf44-11cf-8835-0020afc04e78}" = "My Psion"
-> {HKLM...CLSID} = "My Psion"
\InProcServer32\(Default) = "C:\PROGRA~1\Psion\PsiWin\pw32expl.dll" ["Symbian Ltd."]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]
"{A155339D-CCCD-4714-85EB-3754B804C9DF}" = "a-squared Free Context Menu Shell Extension"
-> {HKLM...CLSID} = "a-squared Free Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2FREE~1.DLL" ["Emsi Software GmbH"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WIFD1F~1\MpShHook.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" [null data]
<<!>> winwim32\DLLName = "winwim32.dll" [file not found]
<<!>> WRNotifier\DLLName = "WRLogonNTF.dll" ["Webroot Software, Inc."]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
a2FreeContMenu\(Default) = "{A155339D-CCCD-4714-85EB-3754B804C9DF}"
-> {HKLM...CLSID} = "a-squared Free Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2FREE~1.DLL" ["Emsi Software GmbH"]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]

HKLM\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
a2FreeContMenu\(Default) = "{A155339D-CCCD-4714-85EB-3754B804C9DF}"
-> {HKLM...CLSID} = "a-squared Free Context Menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2FREE~1.DLL" ["Emsi Software GmbH"]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\alan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssmypics.scr" [MS]


Startup items in "alan" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\alan\Start Menu\Programs\Startup
<<!>> ".protected" [null data]
"netex" -> shortcut to: "C:\Program Files\NetEx\netex.exe" [null data]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
<<!>> ".protected" [null data]
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Co."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\
<<H>> "{5038FED1-CEFE-11D2-9E74-00A0C945A948}" = (no title provided)
-> {HKLM...CLSID} = "FiltURL Class"
\InProcServer32\(Default) = "C:\PROGRA~1\netex\URLSEA~1.DLL" [empty string]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

DefWatch, DefWatch, "C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe" ["Symantec Corporation"]
Symantec AntiVirus Client, Norton AntiVirus Server, "C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe" ["Symantec Corporation"]
Webroot Spy Sweeper Engine, WebrootSpySweeperService, ""C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"" ["Webroot Software, Inc."]
Windows Defender, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzsnt09\Driver = "hpzsnt09.dll" ["HP"]


----------
<<!>>: Suspicious data at a malware launch point.
<<H>>: Suspicious data at a browser hijack point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 52 seconds.
---------- (total run time: 133 seconds)
LoPhatPhuud
Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Press the 'Scan' button and when done check the following items in HijackThis:
R3 - URLSearchHook: FiltURL Class - {5038FED1-CEFE-11D2-9E74-00A0C945A948} - C:\PROGRA~1\netex\URLSEA~1.DLL

O4 - HKLM\..\Run: [dcldkxi.dll] "C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\dcldkxi.dll,zgieezf
O4 - Startup: .protected
O4 - Global Startup: .protected

O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)


Close all windows except HijackThis and click Fix checked.


While still in Safe Mode*, delete the following: (you may need to show hidden files**)
(Files specified without a full path will be located in C:\Windows\ or C:\Windows\System32\)
C:\WINDOWS\system32\dcldkxi.dll

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.
alan
Hi LoPhatPhuud,

I'll happily do as you ask but would like first to ask a couple of questions:
1. dcldkxi.dll does not exist on my machine to my knowledge (no hidden system files) so I have no idea how I will be able to delete it in safe mode any more than in normal mode.
2. winwim32.dll was deleted by me, so it should be easy to remove the winlogon notify using fix checked.
3. I get an error message at every startup that rundll could not find dcldkxi.dll so it may be good to get rid of the first O4 line with the fix checked.
4. Why do I need to use fix checked on protected startup and global startup?
5. The top line in HijackThis mentions the program netex which runs at startup. What's wrong with it? The program is fine. I don't need to delete it from startup do I?
Thanks for your help.
Alan.
LoPhatPhuud
For dcldkxi.dll, I have no way of knowing if the file is on your system not. The HJT log may give a clue, but to be safe I always specifiy deletion. What I really want is the O4 entry removed. That will solve other issues. THe same is true for winwim32.dll. From the log, the file may not be present, but I want the O20 removed.

On the .protected entries, I have information that these entries may be harmful. There are no reported issues with their removal, so as a matter of safety, I remove them. If you have some definitive information about them, I would appreciate having it.

YOu can leave the netex entry alone. That is a optional to remove for URL search hook so I usually mark it. It is also fine left.
alan
Since you insisted on two deletions and I like to err on the side of caution, I only deleted the dcldkxi.dll entry (O4) and the O20 entry. The file you asked me to delete was not there. Upon reboot in normal mode, msconfig came up again and asked if I want the original boot.ini or the modified one. I opted for the modified one. It then asked for another reboot, but I think that was unnecessary as I hadn't made any changes since going back from safe mode. Will it keep asking me every time I boot up? Can I make the original the modified and skip the question?
Anyway, the important thing is running Hijackthis and pasting the new log in the message:
Logfile of HijackThis v1.99.1
Scan saved at 09:41:02, on 06/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Giyus.org\megaphone.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\NetEx\netex.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HJT\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://scholar.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: FiltURL Class - {5038FED1-CEFE-11D2-9E74-00A0C945A948} - C:\PROGRA~1\netex\URLSEA~1.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Ulead AutoDetector] "C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Megaphone] "C:\Program Files\Giyus.org\megaphone.exe"
O4 - Startup: .protected
O4 - Startup: netex.LNK = C:\Program Files\NetEx\netex.exe
O4 - Global Startup: .protected
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125229982769
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1128584532641
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BU..._1/axofupld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{52A4E6BE-D17F-483D-8706-376A90AA1163}: NameServer = 212.150.49.10 212.150.48.169
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Thanks for all your help. It's greatly appreciated.
Alan.
LoPhatPhuud
You can use HiJackThis to remove the following entry:
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

Once gone, MDConfig will not open at boot. There is no reason it should.
alan
Thanks very very much for your help. I deleted the entry.
It's still not clear to me whether I'm using the modified or original boot.ini
The file, could, I assume, be renamed original (if it is the modified one that is running at startup). Would you recommend that?
LoPhatPhuud
I would leave the boot.ini file alone. You re running a modified vesrion, but that is the one we want.
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