:angry: I can find a clear answer to whether or not I have removed the infamous Cram Toolbar! At first I scanned and removed this program but if any of you are aware with this toolbar you know as soon as you restart you cpu it magiclly re-appears *Abra Kadabra POOF!* (Wow) so I was given the advice to turn of my system restore before restarting which I dont understand how exactly but Spybot S&D no longer finds the program the folder for it appears to have been deleted. HOWEVER, Cram Toolbar still shows up on my Change/Remove List. If I click the Change/Remove button nothing happpens...that is to say no dialog box or anything. Anyway, do I need to try and find its Registry Entries and delete them manually? Thx in advance for all the help and though it may not help here is my logfile.

Logfile of HijackThis v1.99.1
Scan saved at 10:12:49 PM, on 1/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.kmpnyvaqvqnmiymd.info/Wf/dcis8j...OQi7WBBH3J.html
R3 - URLSearchHook: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {35DF2831-CCCD-4AFC-4DC3-74D1BFC45EC5} - C:\DOCUME~1\Owner\APPLIC~1\HIDEUP~1\Fileoption.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Tons grim bike 32] C:\Documents and Settings\All Users\Application Data\Support Ping Tons Grim\grimeggs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [onlinespam] C:\DOCUME~1\Owner\APPLIC~1\CLOSES~1\four trust.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1121454699217
O17 - HKLM\System\CCS\Services\Tcpip\..\{3756B4F9-46DB-4AB7-B959-171175D4C982}: NameServer = 64.53.83.131 204.116.57.2
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hi Peanuts,

You might want to save this page on your favorites, so you can find it again when you return. You can also click on your name and click on "Find All Posts" to find your thread.

Run HijackThis, click on "Scan" and check the boxes next to all these items.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.kmpnyvaqvqnmiymd.info/Wf/dcis8j...OQi7WBBH3J.html

R3 - URLSearchHook: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)

O2 - BHO: (no name) - {35DF2831-CCCD-4AFC-4DC3-74D1BFC45EC5} - C:\DOCUME~1\Owner\APPLIC~1\HIDEUP~1\Fileoption.exe

O3 - Toolbar: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)

O4 - HKLM\..\Run: [Tons grim bike 32] C:\Documents and Settings\All Users\Application Data\Support Ping Tons Grim\grimeggs.exe
O4 - HKCU\..\Run: [onlinespam] C:\DOCUME~1\Owner\APPLIC~1\CLOSES~1\four trust.exe

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

Show hidden files. How do I show hidden files?
At the end if the fix you can return the files to hidden status if you want.

Folders and files with a tilde (~), means that there is a file/folder that starts with the six characters in front of the tilde, note that there may be spaces in the name. If there are more than one, please report them back and do not delete!

Delete the following folders in red (it could be that they are deleted already):

C:\Documents and Settings\Owner\Application Data\HIDEUP~1
C:\Documents and Settings\All Users\Application Data\Support Ping Tons
C:\Documents and Settings\Owner\Application Data\CLOSES~1

Restart your computer and post a new log in this thread.

Run HijackThis. Click on "Config...", "Misc Tools". Check "List also minor sections (full)" and "List empty sections (complete)". Click on "Generate StartupList log". Answer "Yes" to the question and Notepad will open with text in it. Please post this text.

Thx for help but the thing is still showing up at least on my Add/Remove List, though I see no other sign of the Program and is not detected by Spybot S&D. Here is my new and Improved Log file.

Logfile of HijackThis v1.99.1
Scan saved at 10:11:51 PM, on 1/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1121454699217
O17 - HKLM\System\CCS\Services\Tcpip\..\{3756B4F9-46DB-4AB7-B959-171175D4C982}: NameServer = 64.53.83.131 204.116.57.2
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hi Peanuts,

Your log is clean. So we'll see what i left behind in the registry for Clam Toolbar

Launch Notepad, and copy/paste the box below into a new text file. Save it as Options.txt on your Desktop.



Download Registry Search and extract it. Doubleclick the icon to run and click on "Import...". Select the file you created above. Click "OK" and Registry Search will search the Registry and report what it finds. Post that here.

Wow...awsome program....I just deleted trhe entries manually so I dont see anyway that cram could still be on there (unless it also in here under another name. da** ADAWARE WRITERS!) Anyway thx for the help, hopefully I wont talk to you again (or at least not on this thread ;D)

I'd rather have you follow instructions becuase otherwise you will not be helped the next time...