hi. my computer ran some automatic updates while i was out and i restarted when i came back. on restart i couldn't open any of my programs, get to the start menu, etc. i started in safe mode, ran norton and it found several viruses, one of which couldn't be deleted or quarantined: c:\windows\system32\st3.dll

it said the virus name was download.tojan

i went to http://virusscan.jotti.org/ and the online malware scan came up with this for the st3.dll file:

Scanner results
AntiVir Found Trojan/Spy.Delf.H.3.B
ArcaVir Found Trojan.Delf.Pu
Avast Found Win32:Trojano-1941
AVG Antivirus Found Generic.DGK
BitDefender Found Trojan.Delf.PU
ClamAV Found Trojan.Downloader.Delf-157
Dr.Web Found Trojan.Click.755
F-Prot Antivirus Found W32/Trojan.ARP
Fortinet Found W32/Delf.PU-tr
Kaspersky Anti-Virus Found Trojan.Win32.Delf.pu
NOD32 Found a variant of Win32/TrojanDownloader.Delf.NBH
Norman Virus Control Found W32/DLoader.LXV
UNA Found Trojan.Win32.Delf
VBA32 Found Trojan.Win32.Delf.pu

Scanner Malware name
AntiVir X
ArcaVir X
Avast X
AVG Antivirus X
BitDefender X
ClamAV X
Dr.Web X
F-Prot Antivirus X
Fortinet X
Kaspersky Anti-Virus Backdoor.Win32.Nethief.ah
NOD32 X
Norman Virus Control X
UNA X
VBA32 X

i downloaded hijackthis and scanned. here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:43:50 AM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: C:\WINDOWS\adsldpbf.dll - {EEE7178C-BBC3-4153-9DDE-CD0E9AB1B5B6} - C:\WINDOWS\adsldpbf.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [vmlib] vmlib.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
O21 - SSODL: systemp - {4259D0D5-7BC5-4811-B0A5-107B63C68C1A} - systemp.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TSMService - Unknown owner - C:\Program Files\T-DSL SpeedManager\tsmsvc.exe (file missing)

thank you so much for your help!!!

The type of infections you have and had are information stealing trojans and keyloggers. They steal passwords and send them up to the attacker. Therefore, all sensitive information on your system is not private any longer. ANY AND ALL BANKING passwords need to be changed and do not do any banking online until you are clean. Get in touch with your bank immediately if you do online banking. Same for any other financial transactions or passwords to email, or sites like this etc.


Go here and download win32delfkil.exe
http://users.telenet.be/marcvn/tools/win32delfkil.exe

Save it to your desktop. ( OR take it to the problem computer and copy it to that desktop)


Disconnect from the internet.

Close all open programs you are currently using.

Running this fix is going to restart the computer when it has finished.

*****First run hijackthis and select the following items. Press the fix checked button.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
O4 - HKLM\..\Run: [vmlib] vmlib.exe
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\Iesearch.exe
O21 - SSODL: systemp - {4259D0D5-7BC5-4811-B0A5-107B63C68C1A} - systemp.dll (file missing)
----------------------------------------



Double click on win32delfkil.exe
It will create a new folder on your desktop named
win32delfkil


Open the win32delfkil
folder and double click on fix.bat

When it does it will close some important system programs making system look different. That's ok. When it has finished it will restart the computer.

Once back in Windows, find C:\windelf.txt

Open C:\windelf.txt and copy the contents into your next reply here.

Also please run hijackthis again and post the new log.


Can you get into regular windows or do you still need to start in Safe mode?

okay. i fixed the items you mentioned in the hijackthis log. i ran the windelf program. windows started normally and appears to be working fine. here's the windelf text file:

************************
* WIN32DELFKIL LOGFILE *
************************
by Marckie


BEFORE RUNNING WIN32DELFKIL
***************************

File(s) found in Windows directory
----------------------------------
adsldpbf.dll

File(s) found in system32 folder
--------------------------------
st3.dll

SharedTaskScheduler key
-----------------------

SteelWerX Registry Console Tool 1.0
Written by Bobbi Flekman © 2005

HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler
{438755C2-A8BA-11D1-B96B-00A0C90312E1} REG_SZ Browseui preloader
{8C7461EF-2B13-11d2-BE35-3078302C2030} REG_SZ Component Categories cache daemon
{1B68470C-2DEF-493B-8A4A-8E2D81BE4EA5} REG_SZ st3

Notify key
----------
subkey st3 is present!



AFTER RUNNING WIN32DELFKIL
**************************

File(s) found in Windows directory
----------------------------------

File(s) found in system32 folder
--------------------------------

SharedTaskScheduler key
-----------------------

SteelWerX Registry Console Tool 1.0
Written by Bobbi Flekman © 2005

HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler
{438755C2-A8BA-11D1-B96B-00A0C90312E1} REG_SZ Browseui preloader
{8C7461EF-2B13-11d2-BE35-3078302C2030} REG_SZ Component Categories cache daemon

Notify key
----------

and here's the new hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 4:38:59 PM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - Default URLSearchHook is missing
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSSVC] "C:\WINDOWS\System32\svcsys.exe" 8192
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: Sid Registration.lnk = D:\ATR1.EXE
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O19 - User stylesheet: C:\WINDOWS\win32.bmp
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TSMService - Unknown owner - C:\Program Files\T-DSL SpeedManager\tsmsvc.exe (file missing)

man, thanks for your help. you're a lifesaver!

You're welcome. You have some leftovers along with something new.

Close all Internet Explorer instances and all Folders.
Go to Start >Runand type hijackthis
Press enter.

Select the following and press the fix checked button:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [MSSVC] "C:\WINDOWS\System32\svcsys.exe" 8192
O19 - User stylesheet: C:\WINDOWS\win32.bmp


Log off and back onto Windows.


Delete these files if present:

C:\WINDOWS\System32\svcsys.exe

C:\WINDOWS\win32.bmp

-------------------

Go for free online Virus scans here:

http://housecall.trendmicro.com/housecall/start_corp.asp
http://www.pandasoftware.com/activescan/

Allow them to clean

Panda will have the option to create a log afer the scan has finished. Click the See Report button. Then click the save Report button. It will be saved under the name activescan.txt Do that and post that log into your next reply here.

----------------

Download Autoruns from this page:
http://www.sysinternals.com/Utilities/Autoruns.html

Unzip to a folder and the double click on autoruns.exe

Wait until the program has finished running (the status line will show 'Ready')
Under the 'Options' menu, make sure that 'Include Empty Sections' is checked.
Wait again until ready.

Be sure the 'Everything' tab is selected.
Select 'File -> Save' and save the output file.

Copy the contents of the Autoruns text file and post its contents in your next reply here.

--------------


You may have to reply more than once to fit all the logs into your response.




Is your Anti Virus up to date? If not you need to do that.

Are you running a Firewall?

hello again.

so i took care of the hijackthis stuff you mentioned.
i deleted win32.bmp. the svcsys.exe file was not there after restarting.

i couldn't seem to get the housecall scan to run, or maybe i just didn't wait long enough, although there was no status screen going or anything.

the pandasoftware activescan found a bunch of stuff, though. here is the log:

Incident Status Location

Adware:adware/cashsaver Not disinfected C:\WINDOWS\SYSTEM32\CSUninstall.exe
Adware:adware/ilookup Not disinfected C:\PROGRAM FILES\INTERNET EXPLORER\Iesearch.exe
Adware:adware/startpage.ccm Not disinfected C:\WINDOWS\win32.dat
Adware:adware/wintools Not disinfected C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\Web Search Tools
Adware:adware/savenow Not disinfected Windows Registry
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@atdmt[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@doubleclick[1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@go[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@hitbox[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@mediaplex[1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@trafficmp[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Administrator\Application Data\Netscape\NSB\Profiles\t9dna050.default\cookies.txt[]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Administrator\Desktop\win32delfkil\Process.exe
Spyware:Cookie/go Not disinfected C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[]
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[dcsauhh66pifwz3kt81grbj8d_5p7p]
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-1138c239-4660c310.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-69086abb-4228945f.zip[Dummy.class]
Virus:Trj/Shinwow.L Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-69086abb-4228945f.zip[binny.class]
Virus:Trj/ClassLoader.U Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-55217cd5-124ba0bb.zip[BlackBox.class]
Virus:Trj/ClassLoader.V Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-55217cd5-124ba0bb.zip[VB.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-55217cd5-124ba0bb.zip[Dummy.class]
Virus:Trj/Downloader.HAS Disinfected C:\Documents and Settings\lydia\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive1213.jar-55217cd5-124ba0bb.zip[Beyond.class]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@atdmt[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@doubleclick[1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@go[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@hitbox[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@mediaplex[1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\lydia\Cookies\lydia@trafficmp[2].txt
Dialer:Dialer.FGG Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\ahldjpmd.exe
Dialer:Dialer.DHS Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\ckmipgbg.exe
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\Cookies\lydia@atdmt[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\Cookies\lydia@doubleclick[1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\Cookies\lydia@go[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\Cookies\lydia@mediaplex[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\Cookies\lydia@z1.adserver[1].txt
Dialer:Dialer.DMZ Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\dmdbjpmd.exe
Dialer:Dialer.DMZ Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\elpfjpmd.exe
Dialer:Dialer.ECD Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\hmnlppmd.exe
Dialer:Dialer.FGG Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\kaoejpmd.exe
Dialer:Dialer.DMZ Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\nnajppmd.exe
Dialer:Dialer.ECD Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\ofbfopmd.exe
Adware:Adware/WinTools Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr130F\common.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr130F\PIB.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr130F\TBPS.exe
Adware:Adware/HuntBar Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr130F\toolbar.dll
Adware:Adware/WinTools Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr43AC\common.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr43AC\PIB.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr43AC\TBPS.exe
Adware:Adware/HuntBar Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.fr43AC\toolbar.dll
Adware:Adware/WinTools Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frB827\common.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frB827\PIB.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frB827\TBPS.exe
Adware:Adware/HuntBar Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frB827\toolbar.dll
Adware:Adware/WinTools Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frBC10\common.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frBC10\PIB.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frBC10\TBPS.exe
Adware:Adware/HuntBar Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\temp.frBC10\toolbar.dll
Dialer:Dialer.Gen Not disinfected C:\Documents and Settings\lydia\Local Settings\Temp\~199.exe
Possible Virus. Not disinfected C:\Program Files\Canon\ZoomBrowser EX\Program\DatabaseManager.dll
Possible Virus. Not disinfected C:\Program Files\Internet Explorer\Iesearch.exe
Adware:Adware/TopRebates Not disinfected C:\Program Files\WebSavings_from_Ebates\disp400.exe
Adware:Adware/TopRebates Not disinfected C:\Program Files\WebSavings_from_Ebates\WebSavingsFromEbates1.exe
Virus:Trj/Downloader.QJ Disinfected C:\WINDOWS\Downloaded Program Files\ieloader.dll

i also downloaded and ran autoruns.exe. here's the text from that:

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

+ C:\WINDOWS\system32\userinit.exe Userinit Logon Application Microsoft Corporation c:\windows\system32\userinit.exe

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

+ Explorer.exe Windows Explorer Microsoft Corporation c:\windows\explorer.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

+ ATIModeChange ATI 2D Mode component ATI Technologies, Inc. c:\windows\system32\ati2mdxx.exe

+ ATIPTA ATI Desktop Control Panel ATI Technologies, Inc. c:\program files\ati technologies\ati control panel\atiptaxx.exe

+ BCMSMMSG Modem Messaging Applet Broadcom Corporation c:\windows\bcmsmmsg.exe

+ ccApp Common Client User Session Symantec Corporation c:\program files\common files\symantec shared\ccapp.exe

+ Dell QuickSet QuickSet MFC Application c:\program files\dell\quickset\quickset.exe

+ DIGServices DIGServices Walt Disney Internet Group c:\program files\espnruntime\digservices.exe

+ DIGStream DIGStream Cache Manager Walt Disney Internet Group c:\program files\digstream\digstream.exe

+ dla Drive Letter Access Component Sonic Solutions c:\windows\system32\dla\tfswctrl.exe

+ DVDSentry DVDSentry Dell - Advanced Desktop Engineering c:\windows\system32\dsentry.exe

+ iTunesHelper iTunesHelper Module Apple Computer, Inc. c:\program files\itunes\ituneshelper.exe

+ mmtask <Musicmatch System Tray Application> Musicmatch Inc. c:\program files\musicmatch\musicmatch jukebox\mmtask.exe

+ MMTray mm_tray Musicmatch, Inc. c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe

+ PCMService PowerCinema Resident Program for Dell CyberLink Corp. c:\program files\dell\media experience\pcmservice.exe

+ QuickTime Task QuickTime Task Apple Computer, Inc. c:\program files\quicktime\qttask.exe

+ StorageGuard Sonic Update Manager Sonic Solutions c:\program files\common files\sonic\update manager\sgtray.exe

+ Symantec NetDriver Monitor Symantec Security Drivers Install Monitor Symantec Corporation c:\program files\symnetdrv\sndmon.exe

+ SynTPEnh Synaptics TouchPad Enhancements Synaptics, Inc. c:\program files\synaptics\syntp\syntpenh.exe

+ SynTPLpr TouchPad Driver Helper Application Synaptics, Inc. c:\program files\synaptics\syntp\syntplpr.exe

+ TkBellExe RealNetworks Scheduler RealNetworks, Inc. c:\program files\common files\real\update_ob\realsched.exe

+ vptray Symantec AntiVirus Symantec Corporation c:\program files\symantec antivirus\vptray.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

+ Exif Launcher.lnk Exif Launcher FUJI PHOTO FILM CO., LTD. c:\program files\exif launcher\quickdcf.exe

+ hpoddt01.exe.lnk hpotdd01 Hewlett-Packard c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe

+ Microsoft Office.lnk Microsoft Office XP component Microsoft Corporation c:\program files\microsoft office\office10\osa.exe

+ officejet 6100.lnk HP OfficeJet COM Device Objects Hewlett-Packard Co. c:\program files\hewlett-packard\digital imaging\bin\hposol08.exe

C:\Documents and Settings\lydia\Start Menu\Programs\Startup

+ Sid Registration.lnk File not found: D:\ATR1.EXE

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

+ ctfmon.exe CTF Loader Microsoft Corporation c:\windows\system32\ctfmon.exe

+ DellSupport Dell Support Gteko Ltd. c:\program files\dell support\dsagnt.exe

+ MoneyAgent File not found: C:\Program Files\Microsoft Money\System\mnyexpr.exe

+ Spyware Doctor Spyware Doctor PCTools c:\program files\spyware doctor\spyware doctor\swdoctor.exe

HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components

+ Address Book 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Browser Customizations Microsoft Internet Explorer Customization DLL Microsoft Corporation c:\windows\system32\iedkcs32.dll

+ Internet Explorer Windows NT User Data Migration Tool Microsoft Corporation c:\windows\system32\shmgrate.exe

+ Internet Explorer Windows Setup API Microsoft Corporation c:\windows\system32\setupapi.dll

+ Internet Explorer 6 IE 5.0 Per-User Install Utility Microsoft Corporation c:\windows\system32\ie4uinit.exe

+ Microsoft Outlook Express 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Microsoft Windows Media Player ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Microsoft Windows Media Player 6.4 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ NetMeeting 3.01 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Outlook Express Windows NT User Data Migration Tool Microsoft Corporation c:\windows\system32\shmgrate.exe

+ Themes Setup Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Desktop Update Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Media Player Microsoft Windows Media Player Setup Utility Microsoft Corporation c:\windows\inf\unregmp2.exe

+ Windows Messenger 4.7 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler

+ Browseui preloader Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Component Categories cache daemon Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad

+ CDBurn Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ PostBootReminder Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ SysTray Systray shell service object Microsoft Corporation c:\windows\system32\stobject.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks

+ shell32.dll Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ %DESC_PublishDropTarget% Photo Printing Wizard Microsoft Corporation c:\windows\system32\photowiz.dll

+ &Address Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ .CAB file viewer Cabinet File Viewer Shell Extension Microsoft Corporation c:\windows\system32\cabview.dll

+ Accessible Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ ActiveX Cache Folder Object Control Viewer Microsoft Corporation c:\windows\system32\occache.dll

+ Address Bar Parser Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Address EditBox Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Administrative Tools Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Audio Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Augmented Shell Folder Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Augmented Shell Folder 2 Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Auto Update Property Sheet Extension Automatic Updates Control Panel Microsoft Corporation c:\windows\system32\wuaucpl.cpl

+ Avi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ BandProxy Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Briefcase Windows Briefcase Microsoft Corporation c:\windows\system32\syncui.dll

+ CDF Extension Copy Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Channel File Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Handler Object Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Menu Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Properties Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Shortcut Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Code Download Agent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Compatibility Page Compatibility Tab Shell Extension DLL Microsoft Corporation c:\windows\system32\slayerxp.dll

+ Compressed (zipped) Folder Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder Right Drag Handler Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder SendTo Target Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ ConnectionAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Crypto PKO Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Crypto Sign Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Custom MRU AutoCompleted List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Darwin App Publisher Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ DfsShell Distributed File System shell extension Microsoft Corporation c:\windows\system32\dfsshlex.dll

+ Directory Context Menu Verbs Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Object Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Property UI Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Query UI Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Start/Search Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Disk Copy Extension Windows DiskCopy Microsoft Corporation c:\windows\system32\diskcopy.dll

+ Disk Quota UI Windows Shell Disk Quota UI DLL Microsoft Corporation c:\windows\system32\dskquoui.dll

+ Display Adapter CPL Extension Advanced display adapter properties Microsoft Corporation c:\windows\system32\deskadp.dll

+ Display Monitor CPL Extension Advanced display monitor properties Microsoft Corporation c:\windows\system32\deskmon.dll

+ Display Panning CPL Extension File not found: deskpan.dll

+ Display TroubleShoot CPL Extension Advanced display performance properties Microsoft Corporation c:\windows\system32\deskperf.dll

+ Download Status Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ DriveLetterAccess Drive Letter Access Component Sonic Solutions c:\windows\system32\dla\tfswshx.dll

+ DS Security Page Directory Service Security UI Microsoft Corporation c:\windows\system32\dssec.dll

+ E-mail Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Explorer Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Extensions Manager Folder Extensions Manager Microsoft Corporation c:\windows\system32\extmgr.dll

+ Favorites Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Fonts Windows Font Folder Microsoft Corporation c:\windows\system32\fontext.dll

+ Fonts Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ For &People... Find People Microsoft Corporation c:\program files\outlook express\wabfind.dll

+ FTP Folders Webview Microsoft Internet Explorer FTP Folder Shell Extension Microsoft Corporation c:\windows\system32\msieftp.dll

+ Fusion Cache Microsoft .NET Runtime Execution Engine Microsoft Corporation c:\windows\system32\mscoree.dll

+ GDI+ file thumbnail extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Get a Passport Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Global Folder Settings Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ History Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ HTML Thumbnail Extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ HyperTerminal Icon Ext HyperTerminal Applet Library Hilgraeve, Inc. c:\windows\system32\hticons.dll

+ ICC Profile Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Monitor Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Printer Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Scanner Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ IE4 Suite Splash Screen Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ In-pane search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Installed Apps Enumerator Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Internet Name Space Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ InternetShortcut Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ ISFBand OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ iTunes iTunes Mini Player DLL Apple Computer, Inc. c:\program files\itunes\itunesminiplayer.dll

+ LDVP Shell Extensions Symantec AntiVirus Symantec Corporation c:\program files\common files\symantec shared\ssc\vpshell2.dll

+ Microsoft Agent Character Property Sheet Handler Microsoft Agent Property Sheet Handler Microsoft Corporation c:\windows\msagent\agentpsh.dll

+ Microsoft AutoComplete Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Browser Architecture Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft BrowserBand Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Data Link Microsoft Data Access - OLE DB Core Services Microsoft Corporation c:\program files\common files\system\ole db\oledb32.dll

+ Microsoft DocProp Inplace Calendar Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Droplist Combo Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace ML Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Time Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Shell Ext Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft History AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Internet Toolbar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Multiple AutoComplete List Container Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Office HTML Icon Handler Microsoft Office XP component Microsoft Corporation c:\program files\microsoft office\office10\msohev.dll

+ Microsoft Outlook Custom Icon Handler Outlook Shell Hook for Start/Find Microsoft Corporation c:\program files\microsoft office\office10\olkfstub.dll

+ Microsoft Shell Folder AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Url History Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft Url Search Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Midi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ MMC Icon Handler MMC Shell Extension DLL Microsoft Corporation c:\windows\system32\mmcshext.dll

+ MRU AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Multimedia File Property Sheet Control Panel Drivers Applet Microsoft Corporation c:\windows\system32\mmsys.cpl

+ MyDocs Copy Hook My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Drop Target My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Properties My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ NTFS Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ Offline Files Folder Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Folder Options Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Menu Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ OLE Docfile Property Page OLE DocFile Property Page Microsoft Corporation c:\windows\system32\docprop.dll

+ PlusPack CPL Extension Windows Theme API Microsoft Corporation c:\windows\system32\themeui.dll

+ PostAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Previous Versions Previous Versions property page Microsoft Corporation c:\windows\system32\twext.dll

+ Previous Versions Property Page Previous Versions property page Microsoft Corporation c:\windows\system32\twext.dll

+ Print Ordering via the Web Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Printers Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ RecordNow! SendToExt Shell Extensions Sonic Solutions c:\program files\sonic\recordnow!\shlext.dll

+ Registry Tree Options Utility Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Remote Sessions CPL Extension Remote Sessions CPL Extension Microsoft Corporation c:\windows\system32\remotepg.dll

+ Run... Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scheduled Tasks Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Search Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Assistant OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Set Program Access and Defaults Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell Application Manager Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Shell Automation Inproc Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell Band Site Menu Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBarApp Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DocObject Viewer Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell extensions for Microsoft Windows Network objects Network object shell UI Microsoft Corporation c:\windows\system32\ntlanui2.dll

+ Shell Extensions for RealOne Player RealPlayer Shell Extensions RealNetworks, Inc. c:\program files\real\realplayer\rpshell.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for Windows Script Host Microsoft ® Shell Extension for Windows Script Host Microsoft Corporation c:\windows\system32\wshext.dll

+ Shell Image Data Factory Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Property Handler Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Verbs Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell properties for a DS object Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Shell Publishing Wizard Object Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Shell Rebar BandSite Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell Scrap DataHandler Shell scrap object handler Microsoft Corporation c:\windows\system32\shscrap.dll

+ Shell Search Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Subscription Folder Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Subscription Mgr Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Summary Info Thumbnail handler (DOCFILES) Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Synaptics Control Panel TouchPad Control Panel Extensions Synaptics, Inc. c:\program files\synaptics\syntp\syntpcpl.dll

+ Taskbar and Start Menu Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ Tasks Folder Icon Handler Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Tasks Folder Shell Extension Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ The Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Track Popup Bar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ TrayAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ TridentImageExtractor Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ User Accounts Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ User Assist Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Video Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Video Thumbnail Extractor Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Wav Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Web Folders Microsoft Web Folders Microsoft Corporation c:\program files\common files\microsoft shared\web folders\mson-- The nicest hobby on Earth ;) --t.dll

+ Web Printer Shell Extension Print UI DLL Microsoft Corporation c:\windows\system32\printui.dll

+ Web Publishing Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Web Search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheck SyncMgr Handler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckChannelAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckWebCrawler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Windows Media Player Add to Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Burn Audio CD Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Play as Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ Web Folders Microsoft Web Folders Microsoft Corporation c:\program files\common files\microsoft shared\web folders\mson-- The nicest hobby on Earth ;) --t.dll

HKLM\Software\Classes\Folder\Shellex\ColumnHandlers

+ {0D2E74C4-3C34-11d2-A27E-00C04FC30871} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F01-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F02-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {66742402-F9B9-11D1-A202-0000F81FEDEE} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

+ DriveLetterAccess Drive Letter Access Component Sonic Solutions c:\windows\system32\dla\tfswshx.dll

+ Google Toolbar Helper Google IE Client Toolbar Google Inc. c:\program files\google\googletoolbar1.dll

+ PCTools Browser Monitor iesdpb.dll GuideWorks Pty. Ltd. c:\program files\spyware doctor\spyware doctor\tools\iesdpb.dll

+ PCTools Site Guard c:\program files\spyware doctor\spyware doctor\tools\iesdsg.dll

HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks

+ shdocvw.dll Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

HKLM\Software\Microsoft\Internet Explorer\Extensions

+ Windows Messenger Windows Messenger Microsoft Corporation c:\program files\messenger\msmsgs.exe

Task Scheduler

+ FRU Task #Hewlett-Packard#hp officejet 6100 series#1090523785.job FRU-Client MFC Application c:\program files\hewlett-packard\digital imaging\bin\hpqfrucl.exe

+ ISP signup reminder 1.job Windows OOBE Balloon Reminder Microsoft Corporation c:\windows\system32\oobe\oobebaln.exe

+ Symantec NetDetect.job Symantec NetDetect Symantec Corporation c:\program files\symantec\liveupdate\ndetect.exe

HKLM\System\CurrentControlSet\Services

+ Ati HotKey Poller c:\windows\system32\ati2evxx.exe

+ AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ ccEvtMgr Symantec Event Manager Symantec Corporation c:\program files\common files\symantec shared\ccevtmgr.exe

+ ccSetMgr Symantec Settings Manager Symantec Corporation c:\program files\common files\symantec shared\ccsetmgr.exe

+ CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ DcomLaunch Provides launch functionality for DCOM services. Microsoft Corporation c:\windows\system32\svchost.exe

+ DefWatch Monitors and maintains virus definitions. Symantec Corporation c:\program files\symantec antivirus\defwatch.exe

+ Dhcp Manages network configuration by registering and updating IP addresses and DNS names. Microsoft Corporation c:\windows\system32\svchost.exe

+ Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ ERSvc Allows error reporting for services and applictions running in non-standard environments. Microsoft Corporation c:\windows\system32\svchost.exe

+ Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. Microsoft Corporation c:\windows\system32\services.exe

+ helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. Microsoft Corporation c:\windows\system32\svchost.exe

+ PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. Microsoft Corporation c:\windows\system32\services.exe

+ PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. Microsoft Corporation c:\windows\system32\lsass.exe

+ ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. Microsoft Corporation c:\windows\system32\lsass.exe

+ RpcSs Provides the endpoint mapper and other miscellaneous RPC services. Microsoft Corporation c:\windows\system32\svchost.exe

+ SamSs Stores security information for local user accounts. Microsoft Corporation c:\windows\system32\lsass.exe

+ Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. Microsoft Corporation c:\windows\system32\svchost.exe

+ SharedAccess Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. Microsoft Corporation c:\windows\system32\svchost.exe

+ ShellHWDetection Generic Host Process for Win32 Services Microsoft Corporation c:\windows\system32\svchost.exe

+ Spooler Loads files to memory for later printing. Microsoft Corporation c:\windows\system32\spoolsv.exe

+ srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties Microsoft Corporation c:\windows\system32\svchost.exe

+ stisvc Provides image acquisition services for scanners and cameras. Microsoft Corporation c:\windows\system32\svchost.exe

+ Symantec AntiVirus Provides real-time virus scanning, reporting, and management functionality for Symantec AntiVirus. Symantec Corporation c:\program files\symantec antivirus\rtvscan.exe

+ SymWSC Symantec WMI Service Symantec Corporation c:\program files\common files\symantec shared\security center\symwsc.exe

+ Themes Provides user experience theme management. Microsoft Corporation c:\windows\system32\svchost.exe

+ TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. Microsoft Corporation c:\windows\system32\svchost.exe

+ w32time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

Microsoft Corporation c:\windows\system32\svchost.exe

+ WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ wscsvc Monitors system security settings and configurations. Microsoft Corporation c:\windows\system32\svchost.exe

+ wuauserv Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site. Microsoft Corporation c:\windows\system32\svchost.exe

+ WZCSVC Provides automatic configuration for the 802.11 adapters Microsoft Corporation c:\windows\system32\svchost.exe

HKLM\System\CurrentControlSet\Services

+ ACPI ACPI Driver for NT Microsoft Corporation c:\windows\system32\drivers\acpi.sys

+ aec Microsoft Acoustic Echo Canceller Microsoft Corporation c:\windows\system32\drivers\aec.sys

+ AFD AFD Networking Support Environment Microsoft Corporation c:\windows\system32\drivers\afd.sys

+ agp440 440 NT AGP Filter Microsoft Corporation c:\windows\system32\drivers\agp440.sys

+ Arp1394 1394 ARP Client Protocol Microsoft Corporation c:\windows\system32\drivers\arp1394.sys

+ AsyncMac RAS Asynchronous Media Driver Microsoft Corporation c:\windows\system32\drivers\asyncmac.sys

+ atapi IDE/ATAPI Port Driver Microsoft Corporation c:\windows\system32\drivers\atapi.sys

+ ati2mtag ATI Radeon Miniport Driver ATI Technologies Inc. c:\windows\system32\drivers\ati2mtag.sys

+ Atmarpc ATM ARP Client Protocol Microsoft Corporation c:\windows\system32\drivers\atmarpc.sys

+ audstub AudStub Driver Microsoft Corporation c:\windows\system32\drivers\audstub.sys

+ bcm4sbxp Broadcom Corporation NDIS 5.1 ethernet driver Broadcom Corporation c:\windows\system32\drivers\bcm4sbxp.sys

+ BCMModem Modem Device Driver Broadcom Corporation c:\windows\system32\drivers\bcmsm.sys

+ CB103 NDIS 5.0 driver CARDBUSs c:\windows\system32\drivers\cb103nd5.sys

+ Cdrom SCSI CD-ROM Driver Microsoft Corporation c:\windows\system32\drivers\cdrom.sys

+ CmBatt Control Method Battery Driver Microsoft Corporation c:\windows\system32\drivers\cmbatt.sys

+ Compbatt Composite Battery Driver Microsoft Corporation c:\windows\system32\drivers\compbatt.sys

+ Disk PnP Disk Driver Microsoft Corporation c:\windows\system32\drivers\disk.sys

+ DMusic Microsoft Kernel DLS Synthesizer Microsoft Corporation c:\windows\system32\drivers\dmusic.sys

+ drmkaud Microsoft Kernel DRM Audio Descrambler Filter Microsoft Corporation c:\windows\system32\drivers\drmkaud.sys

+ drvmcdb Device Driver Sonic Solutions c:\windows\system32\drivers\drvmcdb.sys

+ EL90XBC 3Com EtherLink PCI Driver 3Com Corporation c:\windows\system32\drivers\el90xbc5.sys

+ Fdc Floppy Disk Controller Driver Microsoft Corporation c:\windows\system32\drivers\fdc.sys

+ Flpydisk Floppy Driver Microsoft Corporation c:\windows\system32\drivers\flpydisk.sys

+ Ftdisk FT Disk Driver Microsoft Corporation c:\windows\system32\drivers\ftdisk.sys

+ GEARAspiWDM CDRom Class Filter Driver GEAR Software Inc. c:\windows\system32\drivers\gearaspiwdm.sys

+ Gpc Generic Packet Classifier Microsoft Corporation c:\windows\system32\drivers\msgpc.sys

+ HidUsb USB Miniport Driver for Input Devices Microsoft Corporation c:\windows\system32\drivers\hidusb.sys

+ HPZid412 IEEE-1284.4-1999 Driver (Windows 2000) HP c:\windows\system32\drivers\hpzid412.sys

+ HPZipr12 IEEE-1284.4-1999 Print Class Driver HP c:\windows\system32\drivers\hpzipr12.sys

+ HPZius12 1284.4<->Usb Datalink Driver (Windows 2000) HP c:\windows\system32\drivers\hpzius12.sys

+ HTTP This service implements the hypertext transfer protocol (HTTP). If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\drivers\http.sys

+ i8042prt i8042 Port Driver Microsoft Corporation c:\windows\system32\drivers\i8042prt.sys

+ i81x Miniport Driver for Intel Graphics Driver Intel® Corporation c:\windows\system32\drivers\i81xnt5.sys

+ iAimFP0 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wadv01nt.sys

+ iAimFP1 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wadv02nt.sys

+ iAimFP2 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wadv05nt.sys

+ iAimFP3 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wsiintxx.sys

+ iAimFP4 Local Flat Panel Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wvchntxx.sys

+ iAimTV0 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\watv01nt.sys

+ iAimTV1 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\watv02nt.sys

+ iAimTV2 File not found: System32\DRIVERS\wATV03nt.sys

+ iAimTV3 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\watv04nt.sys

+ iAimTV4 Digital Display Minidriver for Intel® Graphics Driver Intel® Corporation c:\windows\system32\drivers\wch7xxnt.sys

+ Imapi IMAPI Kernel Driver Microsoft Corporation c:\windows\system32\drivers\imapi.sys

+ IntelIde Intel PCI IDE Driver Microsoft Corporation c:\windows\system32\drivers\intelide.sys

+ intelppm Processor Device Driver Microsoft Corporation c:\windows\system32\drivers\intelppm.sys

+ ip6fw Provides intrusion prevention service for a home or small office network. Microsoft Corporation c:\windows\system32\drivers\ip6fw.sys

+ IpFilterDriver IP Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\ipfltdrv.sys

+ IpInIp IP in IP Tunnel Driver Microsoft Corporation c:\windows\system32\drivers\ipinip.sys

+ IpNat IP Network Address Translator Microsoft Corporation c:\windows\system32\drivers\ipnat.sys

+ IPSec IPSEC driver Microsoft Corporation c:\windows\system32\drivers\ipsec.sys

+ IRENUM Infra-Red Bus Enumerator Microsoft Corporation c:\windows\system32\drivers\irenum.sys

+ isapnp PNP ISA Bus Driver Microsoft Corporation c:\windows\system32\drivers\isapnp.sys

+ Kbdclass Keyboard Class Driver Microsoft Corporation c:\windows\system32\drivers\kbdclass.sys

+ kmixer Kernel Mode Audio Mixer Microsoft Corporation c:\windows\system32\drivers\kmixer.sys

+ Mouclass Mouse Class Driver Microsoft Corporation c:\windows\system32\drivers\mouclass.sys

+ mouhid HID Mouse Filter Driver Microsoft Corporation c:\windows\system32\drivers\mouhid.sys

+ MSKSSRV MS KS Server Microsoft Corporation c:\windows\system32\drivers\mskssrv.sys

+ MSPCLOCK MS Proxy Clock Microsoft Corporation c:\windows\system32\drivers\mspclock.sys

+ MSPQM MS Proxy Quality Manager Microsoft Corporation c:\windows\system32\drivers\mspqm.sys

+ mssmbios System Management BIOS Driver Microsoft Corporation c:\windows\system32\drivers\mssmbios.sys

+ NAVENG AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\naveng.sys

+ NAVEX15 AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\navex15.sys

+ NdisTapi Remote Access NDIS TAPI Driver Microsoft Corporation c:\windows\system32\drivers\ndistapi.sys

+ Ndisuio NDIS Usermode I/O Protocol Microsoft Corporation c:\windows\system32\drivers\ndisuio.sys

+ NdisWan Remote Access NDIS WAN Driver Microsoft Corporation c:\windows\system32\drivers\ndiswan.sys

+ NetBT NetBios over Tcpip Microsoft Corporation c:\windows\system32\drivers\netbt.sys

+ NIC1394 IEEE1394 Ndis Miniport and Call Manager Microsoft Corporation c:\windows\system32\drivers\nic1394.sys

+ nv NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 NVIDIA Corporation c:\windows\system32\drivers\nv4_mini.sys

+ NwlnkFlt IPX Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkflt.sys

+ NwlnkFwd IPX Traffic Forwarder Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkfwd.sys

+ ohci1394 1394 OpenHCI Port Driver Microsoft Corporation c:\windows\system32\drivers\ohci1394.sys

+ omci OMCI Device Driver Dell Computer Corporation c:\windows\system32\drivers\omci.sys

+ P3 Processor Device Driver Microsoft Corporation c:\windows\system32\drivers\p3.sys

+ Parport Parallel Port Driver Microsoft Corporation c:\windows\system32\drivers\parport.sys

+ PCANDIS5 PCAUSA NDIS 5.0 Protocol Driver Printing Communications Assoc., Inc. (PCAUSA) c:\program files\t-online\t-dsl treiber\pcandis5.sys

+ PCI NT Plug and Play PCI Enumerator Microsoft Corporation c:\windows\system32\drivers\pci.sys

+ PCIIde Generic PCI IDE Bus Driver Microsoft Corporation c:\windows\system32\drivers\pciide.sys

+ Pcmcia PCMCIA Bus Driver Microsoft Corporation c:\windows\system32\drivers\pcmcia.sys

+ PptpMiniport WAN Miniport (PPTP) Microsoft Corporation c:\windows\system32\drivers\raspptp.sys

+ Processor Processor Device Driver Microsoft Corporation c:\windows\system32\drivers\processr.sys

+ PSched QoS Packet Scheduler Microsoft Corporation c:\windows\system32\drivers\psched.sys

+ Ptilink Direct Parallel Link Driver Parallel Technologies, Inc. c:\windows\system32\drivers\ptilink.sys

+ PxHelp20 Px Engine Device Driver for Windows 2000/XP Sonic Solutions c:\windows\system32\drivers\pxhelp20.sys

+ RasAcd Remote Access Auto Connection Driver Microsoft Corporation c:\windows\system32\drivers\rasacd.sys

+ Rasl2tp WAN Miniport (L2TP) Microsoft Corporation c:\windows\system32\drivers\rasl2tp.sys

+ RasPppoe Remote Access PPPOE Driver Microsoft Corporation c:\windows\system32\drivers\raspppoe.sys

+ Raspti Direct Parallel Microsoft Corporation c:\windows\system32\drivers\raspti.sys

+ RDPCDD RDP Miniport Microsoft Corporation c:\windows\system32\drivers\rdpcdd.sys

+ rdpdr Microsoft RDP Device redirector Microsoft Corporation c:\windows\system32\drivers\rdpdr.sys

+ redbook Redbook Audio Filter Driver Microsoft Corporation c:\windows\system32\drivers\redbook.sys

+ SAVRT AutoProtect Symantec Corporation c:\program files\symantec antivirus\savrt.sys

+ SAVRTPEL SAVRTPEL Symantec Corporation c:\program files\symantec antivirus\savrtpel.sys

+ Secdrv SafeDisc driver c:\windows\system32\drivers\secdrv.sys

+ serenum Serial Port Enumerator Microsoft Corporation c:\windows\system32\drivers\serenum.sys

+ Serial Serial Device Driver Microsoft Corporation c:\windows\system32\drivers\serial.sys

+ splitter Microsoft Kernel Audio Splitter Microsoft Corporation c:\windows\system32\drivers\splitter.sys

+ STAC97 SigmaTel Audio Driver (WDM) SigmaTel, Inc. c:\windows\system32\drivers\stac97.sys

+ StillCam Serial Imaging Device Driver Microsoft Corporation c:\windows\system32\drivers\serscan.sys

+ swenum Plug and Play Software Device Enumerator Microsoft Corporation c:\windows\system32\drivers\swenum.sys

+ swmidi Microsoft GS Wavetable Synthesizer Microsoft Corporation c:\windows\system32\drivers\swmidi.sys

+ SymEvent Symantec Event Library Symantec Corporation c:\program files\symantec\symevent.sys

+ SYMREDRV Redirector Filter Driver Symantec Corporation c:\windows\system32\drivers\symredrv.sys

+ SYMTDI Network Dispatch Driver Symantec Corporation c:\windows\system32\drivers\symtdi.sys

+ SynTP Synaptics Touchpad Driver Synaptics, Inc. c:\windows\system32\drivers\syntp.sys

+ sysaudio System Audio WDM Filter Microsoft Corporation c:\windows\system32\drivers\sysaudio.sys

+ Tcpip TCP/IP Protocol Driver Microsoft Corporation c:\windows\system32\drivers\tcpip.sys

+ TermDD Terminal Server Driver Microsoft Corporation c:\windows\system32\drivers\termdd.sys

+ TNPacket c:\program files\t-dsl

+ Update Update Driver Microsoft Corporation c:\windows\system32\drivers\update.sys

+ usbccgp USB Common Class Generic Parent Driver Microsoft Corporation c:\windows\system32\drivers\usbccgp.sys

+ usbehci EHCI eUSB Miniport Driver Microsoft Corporation c:\windows\system32\drivers\usbehci.sys

+ usbhub Default Hub Driver for USB Microsoft Corporation c:\windows\system32\drivers\usbhub.sys

+ usbprint USB Printer driver Microsoft Corporation c:\windows\system32\drivers\usbprint.sys

+ usbscan USB Scanner Driver Microsoft Corporation c:\windows\system32\drivers\usbscan.sys

+ USBSTOR USB Mass Storage Class Driver Microsoft Corporation c:\windows\system32\drivers\usbstor.sys

+ usbuhci UHCI USB Miniport Driver Microsoft Corporation c:\windows\system32\drivers\usbuhci.sys

+ VgaSave Controls the VGA display adapter to provide basic display capabilities. Microsoft Corporation c:\windows\system32\drivers\vga.sys

+ Wanarp Remote Access IP ARP Driver Microsoft Corporation c:\windows\system32\drivers\wanarp.sys

+ wanatw File not found: System32\DRIVERS\wanatw4.sys

+ wdmaud MMSYSTEM Wave/Midi API mapper Microsoft Corporation c:\windows\system32\drivers\wdmaud.sys

HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute

+ autocheck autochk * Auto Check Utility Microsoft Corporation c:\windows\system32\autochk.exe

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

+ Your Image File Name Here without a path Symbolic Debugger for Windows 2000 Microsoft Corporation c:\windows\system32\ntsd.exe

HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls

+ advapi32 Advanced Windows 32 Base API Microsoft Corporation c:\windows\system32\advapi32.dll

+ comdlg32 Common Dialogs DLL Microsoft Corporation c:\windows\system32\comdlg32.dll

+ gdi32 GDI Client DLL Microsoft Corporation c:\windows\system32\gdi32.dll

+ imagehlp Windows NT Image Helper Microsoft Corporation c:\windows\system32\imagehlp.dll

+ kernel32 Windows NT BASE API Client DLL Microsoft Corporation c:\windows\system32\kernel32.dll

+ lz32 LZ Expand/Compress API DLL Microsoft Corporation c:\windows\system32\lz32.dll

+ ole32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\ole32.dll

+ oleaut32 Microsoft Corporation c:\windows\system32\oleaut32.dll

+ olecli32 Object Linking and Embedding Client Library Microsoft Corporation c:\windows\system32\olecli32.dll

+ olecnv32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olecnv32.dll

+ olesvr32 Object Linking and Embedding Server Library Microsoft Corporation c:\windows\system32\olesvr32.dll

+ olethk32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olethk32.dll

+ rpcrt4 Remote Procedure Call Runtime Microsoft Corporation c:\windows\system32\rpcrt4.dll

+ shell32 Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ url Internet Shortcut Shell Extension DLL Microsoft Corporation c:\windows\system32\url.dll

+ urlmon OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ user32 Windows XP USER API Client DLL Microsoft Corporation c:\windows\system32\user32.dll

+ version Version Checking and File Installation Libraries Microsoft Corporation c:\windows\system32\version.dll

+ wininet Internet Extensions for Win32 Microsoft Corporation c:\windows\system32\wininet.dll

+ wldap32 Win32 LDAP API DLL Microsoft Corporation c:\windows\system32\wldap32.dll

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

+ crypt32chain Crypto API32 Microsoft Corporation c:\windows\system32\crypt32.dll

+ cryptnet Crypto Network Related API Microsoft Corporation c:\windows\system32\cryptnet.dll

+ cscdll Offline Network Agent Microsoft Corporation c:\windows\system32\cscdll.dll

+ NavLogon Symantec AntiVirus Logon Notification Symantec Corporation c:\windows\system32\navlogon.dll

+ ScCertProp Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ Schedule Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ sclgntfy Secondary Logon Service Notification DLL Microsoft Corporation c:\windows\system32\sclgntfy.dll

+ SensLogn Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ termsrv Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ wlballoon Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

HKCU\Control Panel\Desktop\Scrnsave.exe

+ C:\WINDOWS\TOMHUL~1.SCR c:\windows\tom hulce amadeus.scr

HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{1F861B52-D627-4FAA-B9ED-A7155274E358}] DATAGRAM 5 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{1F861B52-D627-4FAA-B9ED-A7155274E358}] SEQPACKET 5 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{339E7D19-EAA2-4E39-BCD5-F8DF019F49B1}] DATAGRAM 0 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{339E7D19-EAA2-4E39-BCD5-F8DF019F49B1}] SEQPACKET 0 Microsoft Windows Sockets 2.0 Service Provider Micr

(continuing...)

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3E8EF3CA-F968-4A1C-B36E-8B7103C0D22E}] DATAGRAM 6 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{3E8EF3CA-F968-4A1C-B36E-8B7103C0D22E}] SEQPACKET 6 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{61820C7F-1F2D-4EC6-AC52-4AA4C5CE956B}] DATAGRAM 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{61820C7F-1F2D-4EC6-AC52-4AA4C5CE956B}] SEQPACKET 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{9CB37B15-9B3F-4533-A08E-8F6C22059E44}] DATAGRAM 4 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{9CB37B15-9B3F-4533-A08E-8F6C22059E44}] SEQPACKET 4 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{B297BF5F-2BAD-46A4-A810-8B849F063740}] DATAGRAM 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{B297BF5F-2BAD-46A4-A810-8B849F063740}] SEQPACKET 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{E5EC0A67-7EEA-48D6-BF30-90F5C13ABCA3}] DATAGRAM 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{E5EC0A67-7EEA-48D6-BF30-90F5C13ABCA3}] SEQPACKET 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [RAW/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [TCP/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [UDP/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ RSVP TCP Service Provider Microsoft Windows Rsvp 1.0 Service Provider Microsoft Corporation c:\windows\system32\rsvpsp.dll

+ RSVP UDP Service Provider Microsoft Windows Rsvp 1.0 Service Provider Microsoft Corporation c:\windows\system32\rsvpsp.dll

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors

+ BJ Language Monitor Langage Monitor for Canon Bubble-Jet Printer Microsoft Corporation c:\windows\system32\cnbjmon.dll

+ EPSON V4 Monitor3SA EPSON Bidirectional Monitor SEIKO EPSON CORPORATION c:\windows\system32\ebpmon3.dll

+ hpzlnt07 HP c:\windows\system32\hpzlnt07.dll

+ Local Port Local Spooler DLL Microsoft Corporation c:\windows\system32\localspl.dll

+ PJL Language Monitor PJL Language monitor Microsoft Corporation c:\windows\system32\pjlmon.dll

+ Standard TCP/IP Port Standard TCP/IP Port Monitor DLL Microsoft Corporation c:\windows\system32\tcpmon.dll

+ USB Monitor Standard Dynamic Printing Port Monitor DLL Microsoft Corporation c:\windows\system32\usbmon.dll



and to answer your questions, yes i do have symantec antivirus, although i've always had problems with its autoprotect function, such that i have to run liveupdate manually and scan manually. i probably hadn't updated in a couple of weeks.

and i'm on a university network that has a firewall. i don't have anything set up on my end that i'm aware of...

again, thank you.

Be sure to run your AV update check everyday. I wonder if the University Firewall is preventing you from doing that on auto.

I also wonder if the Network uses a router.

Either a router or the Windows Firewall will protect you from inbound traffic only. Anything trying to get out will not be prevented. This is not a good thing and it is strongly recommended that you install a software firewall as well to prevent unauthorized outbound traffic.
-----------------------



How is the system running now? The log looks good.


Additionally there is a very important patch you need if yo have not already installed it:


http://www.microsoft.com/technet/security/...n/MS06-001.mspx


Be sure to also visit Windows Update and get any other security patches you need.


Let me nkow how you do. We'll have a bit of housekeeping to do to close up.

Delete these files:

C:\WINDOWS\SYSTEM32\CSUninstall.exe
C:\PROGRAM FILES\INTERNET EXPLORER\Iesearch.exe
C:\WINDOWS\win32.dat
C:\Documents and Settings\lydia\Cookies\lydia@atdmt[2].txt
C:\Documents and Settings\lydia\Cookies\lydia@doubleclick[1].txt
C:\Documents and Settings\lydia\Cookies\lydia@go[1].txt
C:\Documents and Settings\lydia\Cookies\lydia@hitbox[2].txt C:\Documents and Settings\lydia\Cookies\lydia@mediaplex[1].txt
Marketplace C:\Documents and Settings\lydia\Cookies\lydia@trafficmp[2].txt
C:\Documents and Settings\Administrator\Application Data\Netscape\NSB\Profiles\t9dna050.default\cookies.txt[]
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[1].txt
C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[]
C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[dcsauhh66pifwz3kt81grbj8d_5p7p]
C:\Documents and Settings\lydia\Application Data\Netscape\NSB\Profiles\azk3l7hn.default\cookies.txt[]
DMT C:\Documents and Settings\lydia\Cookies\lydia@atdmt[2].txt
C:\Documents and Settings\lydia\Cookies\lydia@doubleclick[1].txt
C:\Documents and Settings\lydia\Cookies\lydia@go[2].txt
C:\Documents and Settings\lydia\Cookies\lydia@hitbox[2].txt
C:\Documents and Settings\lydia\Cookies\lydia@mediaplex[1].txt
C:\Documents and Settings\lydia\Cookies\lydia@trafficmp[2].txt


Delete these folders:


C:\Program Files\WebSavings_from_Ebates
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\Web Search Tools

--------------

okay, i deleted all the files and folders in your list, except that i couldn't find the application data/netscape/nsb/profiles folder or any of the cookie files you named.

i got all the microsoft updates i could, and everything seems to be running normally. somehow now even the symantec autoprotect is working.

here's the latest hijackthis log, just in case. let me know if there's anything else. thanks!!!!!!!

Logfile of HijackThis v1.99.1
Scan saved at 9:44:04 AM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: Sid Registration.lnk = D:\ATR1.EXE
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TSMService - Unknown owner - C:\Program Files\T-DSL SpeedManager\tsmsvc.exe (file missing)

Looks better.

Your log says you are running a service where the file is missing. Did you uninstall this?
O23 - Service: TSMService - Unknown owner - C:\Program Files\T-DSL SpeedManager\tsmsvc.exe (file missing)


Running from the actual Administrator profile is not something I recommend. I always create a new Profile with administrative privileges and run under that.

yeah, i might've uninstalled that since i got the computer from a friend and didn't need some of her software, so that might be from that. i don't usually run using the administrator profile, but i may have during this whole fixing process. i'll be sure to just use my other profile. thanks a bunch! everything's going great now!

You're welcome.

Let's get rid of the leftover service too in that case.


Go to start >Run
Type cmd.exe
Press enter
When the command window opens, copy this next command then then right click in the command window. Click paste on the menu.

sc delete TSMService >d.txt & Start Notepad d.txt

When finished a file named d.txt will open.
Post the contents of d.txt in your next reply.


Sign into your own profile and run hijackthis. Post that log please.

alright, here's what came up in d.txt:

[SC] DeleteService SUCCESS



and the subsequent hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 8:54:59 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Netscape\Netscape Browser\netscape.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: Sid Registration.lnk = D:\ATR1.EXE
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

The service was successfully deleted. You can delete d.txt

To do that:

Go to start >Run
Type cmd.exe
Press enter
When the command window opens, copy this next command then then right click in the command window. Click paste on the menu.

del d.txt


You gave me another log run from the Administrator Profile. I want to see a log taken while you're signed into your account to I can see what entries you may have, if any, which are different for the Current User.

okay, here's the hijackthis log from a non-administrator profile:

Logfile of HijackThis v1.99.1
Scan saved at 4:43:43 PM, on 1/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Exif Launcher\QuickDCF.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Computer help stuff\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Nothing bad in the log. That's good.

Once you have rebooted a time or two, be sure everything is in working order. It is time to flush your system restore points. Once you do that you will not be able to correct any problems you may have now by going back to a point before today.


After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.

Check the box labeled Turn off System restore.


Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.
----------------------------
Also here is an excellent source for tips to tighten security. Follow the advice and get the free downloads to help avoid some of these problems in the future.
http://www.computercops.biz/postt7736.html