Gladiator Security Forum > Help! How do I get rid of virtual bouncer??

Full Version: Help! How do I get rid of virtual bouncer??

Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?

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deeken

Jan 5 2006, 03:55 PM

Here is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:52:08 AM, on 1/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\XoftSpy\XoftSpy.exe
C:\Documents and Settings\Ken\Desktop\computer stuff\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R3 - URLSearchHook: (no name) - <default> - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Windows DLL Host] C:\WINDOWS\System32\dllhost32.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - SolidConverterPDF - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/...trolLite_EN.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1109702218930
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n...GAPANEL_USA.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2...yer5.2AxWin.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://198.99.241.129/ePlayer/V3_2_0_0/ACNePlayer.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/pla...0/Installer.exe
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://apics.webex.com/client/v_ec-ecom/event/ieatgpc.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O20 - AppInit_DLLs: interceptor.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: KEQKXHFBYDQUGSW - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Ken\LOCALS~1\Temp\KEQKXHFBYDQUGSW.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: UPMJDW - Sysinternals - www.sysinternals.com - C:\DOCUME~1\Ken\LOCALS~1\Temp\UPMJDW.exe

I have a Dell and I am running windows xp. I found virtual bouncer and when I ctrl+alt,delete it keeps on coming back. Please help this is bogging down my computer and it is running really slow!

Thanks

Mosaic1

Jan 5 2006, 08:05 PM

Check in Control panel ? Add Remove Programs to see if Virtual Bouncer is listed and if so, uninstall it.

You have a few other things. I'll be back with more in a minute.

Mosaic1

Jan 5 2006, 08:16 PM

Run hijackthis. Select the following items and press the fix checked button.

O4 - HKLM\..\Run: [Windows DLL Host] C:\WINDOWS\System32\dllhost32.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)

I see you ran rootkit revealer and it didn't clean up the services it created.
It should have done that.
Let's do that now.

Copy the contents of the code box to notepad.
Name the file cl.bat
Save as type: All files
Double click on cl.bat to run it.

CODE

sc stop "KEQKXHFBYDQUGSW"
sc delete "KEQKXHFBYDQUGSW"
sc stop UPMJDW
sc delete UPMJDW

Then go to Start >Run and type
%temp%
Press enter

When the temp folder opens, select all and delete all. Some files may not delete. TRy it agasin after a restart.

Go to Start >Run and paste in this command.
regsvr32 /i shdocvw.dll

Press enter.
Wait for the success message.

In Add Remove Programs, uninstall Weather Bug.

----------------------

Go for free online Virus scans here:

http://housecall.trendmicro.com/housecall/start_corp.asp
http://www.pandasoftware.com/activescan/

Allow them to clean

Panda will have the option to create a log afer the scan has finished. Click the See Report button. Then click the save Report button. It will be saved under the name activescan.txt Do that and post that log into your next reply here.

----------------

Delete this file if it still exists: (be sure to only delete this file and nothing else. There are other files with similar names. Leave those in place.)

C:\WINDOWS\System32\dllhost32.exe

------------

Run hijackthis and post the new log along wth how the system is running now.

deeken

Jan 6 2006, 12:11 AM

Logfile of HijackThis v1.99.1
Scan saved at 7:01:34 PM, on 1/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ken\Desktop\computer stuff\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R3 - URLSearchHook: (no name) - <default> - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - SolidConverterPDF - (no file)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/...trolLite_EN.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1109702218930
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n...GAPANEL_USA.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2...yer5.2AxWin.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://198.99.241.129/ePlayer/V3_2_0_0/ACNePlayer.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/pla...0/Installer.exe
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://apics.webex.com/client/v_ec-ecom/event/ieatgpc.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O20 - AppInit_DLLs: interceptor.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: KEQKXHFBYDQUGSW - Unknown owner - C:\DOCUME~1\Ken\LOCALS~1\Temp\KEQKXHFBYDQUGSW.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: UPMJDW - Unknown owner - C:\DOCUME~1\Ken\LOCALS~1\Temp\UPMJDW.exe (file missing)

I did all that but I still cant delete 1 file DF4695.temp in the temp folder after I restarted it. I checked for virtual bouncer in the add remove programs and it wasn't there. I still need some help. It is running a little better but not normal.

Thanks

deeken

Jan 6 2006, 12:41 AM

Incident Status Location

Spyware:Cookie/24/7 Realmedia Not disinfected C:\Documents and Settings\Ken\Cookies\ken@247realmedia[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\Ken\Cookies\ken@2o7[2].txt
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Ken\Cookies\ken@clickbank[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Ken\Cookies\ken@hitbox[2].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\Ken\Cookies\ken@z1.adserver[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Ken\Desktop\computer stuff\nailfix\Process.exe
Here is the panda virus report.

Mosaic1

Jan 6 2006, 12:53 AM

Why do you think you have Virtual Bouncer? I see no signs of it at all.

deeken

Jan 6 2006, 01:09 AM

When I restart my computer it comes up w/ctrl+alt. delete. I also get a whole bunch of pop up windows also. How does the computer look now because it still is real slow and I can't open up email attachments?

Mosaic1

Jan 6 2006, 02:23 PM

Did you ever have a program called Spycatcher installed? You have a leftover if you did and then uninstalled it.

O20 - AppInit_DLLs: interceptor.dll

-----------------

QUOTE

When I restart my computer it comes up w/ctrl+alt. delete.

What does? Virtual Bouncer? If so, what does it actually say? It is not listed in your running processes in hijackthis so we may have to dig deeper.

And what do the popups say please? I need details. Whne did this start? Was this going on before or did this start after you performed the fixes?
Download Autoruns from this page:
http://www.sysinternals.com/Utilities/Autoruns.html

Unzip to a folder and the double click on autoruns.exe

Wait until the program has finished running (the status line will show 'Ready')
Under the 'Options' menu, make sure that 'Include Empty Sections' is checked.
Wait again until ready.

Be sure the 'Everything' tab is selected.
Select 'File -> Save' and save the output file.

Copy the contents of the Autoruns text file and post its contents in your next reply here.

deeken

Jan 6 2006, 03:34 PM

Here is my autoruns log:

HKCU\SOFTWARE\Policies\Microsoft\Windows\System\Scripts\Startup

HKLM\SOFTWARE\Policies\Microsoft\Windows\System\Scripts\Startup

HKCU\Software\Policies\Microsoft\Windows\System\Scripts\Logon

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Logon

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

+ C:\WINDOWS\system32\userinit.exe Userinit Logon Application Microsoft Corporation c:\windows\system32\userinit.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\Shell

HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\Shell

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

+ explorer.exe Windows Explorer Microsoft Corporation c:\windows\explorer.exe

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Taskman

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

+ iamapp IAMAPP.EXE Symantec Corporation c:\program files\norton internet security\iamapp.exe

+ NAV Agent Norton AntiVirus Agent Symantec Corporation c:\program files\norton systemworks\norton antivirus\navapw32.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

+ Register Homesite+.exe HomeSite Macromedia, Inc. c:\program files\macromedia\homesite+\homesite+.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

+ HotSync Manager.lnk HotSync® Manager Application PalmSource, Inc c:\program files\palmone\hotsync.exe

+ HOTSYNCSHORTCUTNAME.lnk HotSync® Manager Application PalmSource, Inc c:\program files\palmone\hotsync.exe

C:\Documents and Settings\Ken\Start Menu\Programs\Startup

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Load

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Run

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

+ qskqtf Windows Media Player Microsoft Corporation c:\windows\system32\qskqtf.exe

+ wmplayer Windows Media Player Microsoft Corporation c:\program files\windows media player\wmplayer.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

+ AIM AOL Instant Messenger America Online, Inc. c:\program files\aim\aim.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components

+ Address Book 5 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Browser Customizations Microsoft Internet Explorer Customization DLL Microsoft Corporation c:\windows\system32\iedkcs32.dll

+ CRLUpdate UPDCRL Microsoft Corporation c:\windows\system32\updcrl.exe

+ Internet Explorer 6 IE 5.0 Per-User Install Utility Microsoft Corporation c:\windows\system32\ie4uinit.exe

+ Internet Explorer Access IOD Version Map Microsoft Corporation c:\windows\system32\iesetup.dll

+ Microsoft Outlook Express 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Microsoft Web Publishing Wizard 1.52 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Microsoft Windows Media Player ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ NetMeeting 3.01 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Themes Setup Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Desktop Update Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Messenger 4.0 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

HKCU\SOFTWARE\Microsoft\Active Setup\Installed Components

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler

+ Browseui preloader Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Component Categories cache daemon Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad

+ CDBurn Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ PostBootReminder Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ SysTray Systray shell service object Microsoft Corporation c:\windows\system32\stobject.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks

+ ewido shell guard c:\program files\ewido\security suite\shellhook.dll

+ shell32.dll Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ %DESC_PublishDropTarget% Photo Printing Wizard Microsoft Corporation c:\windows\system32\photowiz.dll

+ &Address Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ .CAB file viewer Cabinet File Viewer Shell Extension Microsoft Corporation c:\windows\system32\cabview.dll

+ Accessible Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ ActiveX Cache Folder Object Control Viewer Microsoft Corporation c:\windows\system32\occache.dll

+ Address Bar Parser Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Address EditBox Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Administrative Tools Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Audio Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Augmented Shell Folder Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Augmented Shell Folder 2 Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Auto Update Property Sheet Extension Automatic Updates Control Panel Microsoft Corporation c:\windows\system32\wuaucpl.cpl

+ Avi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ BandProxy Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Briefcase Windows Briefcase Microsoft Corporation c:\windows\system32\syncui.dll

+ CDF Extension Copy Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Channel File Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Handler Object Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Menu Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Properties Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Shortcut Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Code Download Agent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Compatibility Page Compatibility Tab Shell Extension DLL Microsoft Corporation c:\windows\system32\slayerxp.dll

+ Compressed (zipped) Folder Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder Right Drag Handler Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder SendTo Target Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ ConnectionAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Crypto PKO Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Crypto Sign Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Custom MRU AutoCompleted List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Darwin App Publisher Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Data Caching Shell Extension c:\windows\system32\flashshl.dll

+ DfsShell Distributed File System shell extension Microsoft Corporation c:\windows\system32\dfsshlex.dll

+ Directory Context Menu Verbs Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Object Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Property UI Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Query UI Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Start/Search Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Disk Copy Extension Windows DiskCopy Microsoft Corporation c:\windows\system32\diskcopy.dll

+ Disk Quota UI Windows Shell Disk Quota UI DLL Microsoft Corporation c:\windows\system32\dskquoui.dll

+ Display Adapter CPL Extension Advanced display adapter properties Microsoft Corporation c:\windows\system32\deskadp.dll

+ Display Monitor CPL Extension Advanced display monitor properties Microsoft Corporation c:\windows\system32\deskmon.dll

+ Display TroubleShoot CPL Extension Advanced display performance properties Microsoft Corporation c:\windows\system32\deskperf.dll

+ Download Status Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ DS Security Page Directory Service Security UI Microsoft Corporation c:\windows\system32\dssec.dll

+ E-mail Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Explorer Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Favorites Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Fonts Windows Font Folder Microsoft Corporation c:\windows\system32\fontext.dll

+ Fonts Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ For &People... Find People Microsoft Corporation c:\program files\outlook express\wabfind.dll

+ Format Shell Digital Media Format Shell Extension OnSpec Electronic Inc., c:\windows\system32\smshell.dll

+ FTP Folders Webview Microsoft Internet Explorer FTP Folder Shell Extension Microsoft Corporation c:\windows\system32\msieftp.dll

+ GDI+ file thumbnail extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Get a Passport Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Global Folder Settings Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ History Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ HTML Thumbnail Extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ HyperTerminal Icon Ext HyperTerminal Applet Library Hilgraeve, Inc. c:\windows\system32\hticons.dll

+ ICC Profile Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Monitor Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Printer Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Scanner Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ IE4 Suite Splash Screen Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ In-pane search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Installed Apps Enumerator Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Internet Name Space Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ InternetShortcut Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ ISFBand OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Macromedia FTP & RDS CfShellFtpRds Module Macromedia, Inc. c:\windows\system32\cfshellftprds.dll

+ Media Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Access Custom Icon Handler MSAPP Export Support for Microsoft Access Microsoft Corporation c:\program files\microsoft office\office\soa800.dll

+ Microsoft Agent Character Property Sheet Handler Microsoft Agent Property Sheet Handler Microsoft Corporation c:\windows\msagent\agentpsh.dll

+ Microsoft AutoComplete Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Browser Architecture Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft BrowserBand Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Data Link Microsoft Data Access - OLE DB Core Services Microsoft Corporation c:\program files\common files\system\ole db\oledb32.dll

+ Microsoft DocProp Inplace Calendar Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Droplist Combo Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace ML Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Time Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Shell Ext Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft History AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Internet Toolbar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Multiple AutoComplete List Container Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Office Binder Explode Microsoft Office Binder Document Unbinder Microsoft Corporation c:\program files\microsoft office\office\unbind.dll

+ Microsoft Outlook Custom Icon Handler Microsoft Outlook Shell Hook for Start/Find Microsoft Corporation c:\program files\microsoft office\office\olkfstub.dll

+ Microsoft Shell Folder AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Url History Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft Url Search Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Midi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ MMC Icon Handler MMC Shell Extension DLL Microsoft Corporation c:\windows\system32\mmcshext.dll

+ MRU AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Multimedia File Property Sheet Control Panel Drivers Applet Microsoft Corporation c:\windows\system32\mmsys.cpl

+ MyDocs Copy Hook My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Drop Target My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Properties My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ NTFS Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ Offline Files Folder Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Folder Options Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Menu Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ OLE Docfile Property Page OLE DocFile Property Page Microsoft Corporation c:\windows\system32\docprop.dll

+ PlusPack CPL Extension Windows Theme API Microsoft Corporation c:\windows\system32\themeui.dll

+ Portable Media Devices Portable Media Devices Shell Extension Microsoft Corporation c:\windows\system32\audiodev.dll

+ Portable Media Devices Menu Portable Media Devices Shell Extension Microsoft Corporation c:\windows\system32\audiodev.dll

+ PostAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Print Ordering via the Web Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Printers Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ Registry Tree Options Utility Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Remote Sessions CPL Extension Remote Sessions CPL Extension Microsoft Corporation c:\windows\system32\remotepg.dll

+ Run... Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scheduled Tasks Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Search Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Assistant OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Shell Application Manager Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Shell Automation Inproc Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell Band Site Menu Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBarApp Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DocObject Viewer Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell extensions for Microsoft Windows Network objects Network object shell UI Microsoft Corporation c:\windows\system32\ntlanui2.dll

+ Shell Extensions for RealOne Player RealPlayer Shell Extensions RealNetworks, Inc. c:\program files\real\realplayer\rpshell.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for Windows Script Host Microsoft ® Shell Extension for Windows Script Host Microsoft Corporation c:\windows\system32\wshext.dll

+ Shell Image Data Factory Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Property Handler Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Verbs Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell properties for a DS object Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Shell Publishing Wizard Object Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Shell Rebar BandSite Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell Scrap DataHandler Shell scrap object handler Microsoft Corporation c:\windows\system32\shscrap.dll

+ SolidConverter extension ExploreExt VoyagerSoft, LLC c:\program files\soliddocuments\solidconverterpdf\scpdf\exploreextpdf.dll

+ Subscription Folder Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Subscription Mgr Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Summary Info Thumbnail handler (DOCFILES) Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Taskbar and Start Menu Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ Tasks Folder Icon Handler Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Tasks Folder Shell Extension Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ The Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Track Popup Bar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ TrayAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ TridentImageExtractor Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ User Accounts Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ User Assist Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Video Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Video Thumbnail Extractor Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Wav Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Web Printer Shell Extension Print UI DLL Microsoft Corporation c:\windows\system32\printui.dll

+ Web Publishing Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Web Search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheck SyncMgr Handler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckChannelAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckWebCrawler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Windows Media Player Add to Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Burn Audio CD Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Play as Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ WinRAR shell extension c:\program files\winrar\rarext.dll

HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ StuffIt Archive Menu StuffIt Archive Shell Extension Allume Systems, Inc. c:\program files\allume systems\stuffit\archivemenu.dll

+ StuffIt Compress Menu StuffIt Compress Shell Extension Allume Systems, Inc. c:\program files\allume systems\stuffit\compressmenu.dll

HKLM\Software\Classes\Folder\Shellex\ColumnHandlers

+ PDF Shell Extension PDF Shell Extension Adobe Systems, Inc. c:\program files\adobe\acrobat 7.0\activex\pdfshell.dll

+ {0D2E74C4-3C34-11d2-A27E-00C04FC30871} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F01-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F02-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {66742402-F9B9-11D1-A202-0000F81FEDEE} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

+ AcroIEHlprObj Class Adobe Acrobat IE Helper Version 7.0 for ActiveX Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\activex\acroiehelper.dll

+ CNavExtBho Class Norton AntiVirusNAVShellExt Module Symantec Corporation c:\program files\norton systemworks\norton antivirus\navshext.dll

+ Comcast Toolbar Comcast Toolbar c:\program files\comcasttoolbar\comcasttoolbar.dll

+ Google Toolbar Helper Google IE Client Toolbar Google Inc. c:\program files\google\googletoolbar1.dll

+ Solid Converter PDF ExploreExt VoyagerSoft, LLC c:\program files\soliddocuments\solidconverterpdf\scpdf\exploreextpdf.dll

HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks

HKLM\Software\Microsoft\Internet Explorer\Toolbar

HKLM\Software\Microsoft\Internet Explorer\Extensions

+ AIM AOL Instant Messenger America Online, Inc. c:\program files\aim\aim.exe

Task Scheduler

+ Norton AntiVirus - Scan my computer.job Norton AntiVirus Scanner Module Symantec Corporation c:\program files\norton systemworks\norton antivirus\navw32.exe

+ Norton SystemWorks One Button Checkup.job Norton Integrator Symantec Corporation c:\program files\common files\symantec shared\nmain.exe

+ Symantec NetDetect.job Symantec NetDetect Symantec Corporation c:\program files\symantec\liveupdate\ndetect.exe

HKLM\System\CurrentControlSet\Services

+ AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Dhcp Manages network configuration by registering and updating IP addresses and DNS names. Microsoft Corporation c:\windows\system32\svchost.exe

+ dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ ERSvc Allows error reporting for services and applictions running in non-standard environments. Microsoft Corporation c:\windows\system32\svchost.exe

+ Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. Microsoft Corporation c:\windows\system32\services.exe

+ ewido security suite control ewido control ewido networks c:\program files\ewido\security suite\ewidoctrl.exe

+ helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ LexBceS LexBce Service Lexmark International, Inc. c:\windows\system32\lexbces.exe

+ LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. Microsoft Corporation c:\windows\system32\svchost.exe

+ navapsvc Handles Norton AntiVirus Auto-Protect events. Symantec Corporation c:\program files\norton systemworks\norton antivirus\navapsvc.exe

+ NISSERV IAMSERV.EXE Symantec Corporation c:\program files\norton internet security\nisserv.exe

+ NProtectService Norton Protection Status Symantec Corporation c:\program files\norton systemworks\norton utilities\nprotect.exe

+ PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. Microsoft Corporation c:\windows\system32\services.exe

+ PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. Microsoft Corporation c:\windows\system32\lsass.exe

+ ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. Microsoft Corporation c:\windows\system32\lsass.exe

+ RemoteRegistry Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ RpcSs Provides the endpoint mapper and other miscellaneous RPC services. Microsoft Corporation c:\windows\system32\svchost.exe

+ SamSs Stores security information for local user accounts. Microsoft Corporation c:\windows\system32\lsass.exe

+ SBService ScriptBlocking registration Symantec Corporation c:\program files\common files\symantec shared\script blocking\sbserv.exe

+ Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ SDhelper PC Tools c:\program files\spyware doctor\sdhelp.exe

+ seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. Microsoft Corporation c:\windows\system32\svchost.exe

+ ShellHWDetection Generic Host Process for Win32 Services Microsoft Corporation c:\windows\system32\svchost.exe

+ Speed Disk service NOPDB Symantec Corporation c:\program files\norton systemworks\speed disk\nopdb.exe

+ Spooler Loads files to memory for later printing. Microsoft Corporation c:\windows\system32\spoolsv.exe

+ srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties Microsoft Corporation c:\windows\system32\svchost.exe

+ stisvc Provides image acquisition services for scanners and cameras. Microsoft Corporation c:\windows\system32\svchost.exe

+ SymProxySvc Symantec Transparent Proxy Server Symantec Corporation c:\program files\norton internet security\symproxysvc.exe

+ Themes Provides user experience theme management. Microsoft Corporation c:\windows\system32\svchost.exe

+ TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. Microsoft Corporation c:\windows\system32\svchost.exe

+ UMWdf Enables Windows user mode drivers. Microsoft Corporation c:\windows\system32\wdfmgr.exe

+ uploadmgr Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ W32Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

Microsoft Corporation c:\windows\system32\svchost.exe

+ WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ wuauserv Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site. Microsoft Corporation c:\windows\system32\svchost.exe

+ WZCSVC Provides automatic configuration for the 802.11 adapters Microsoft Corporation c:\windows\system32\svchost.exe

HKLM\System\CurrentControlSet\Services

+ ACPI ACPI Driver for NT Microsoft Corporation c:\windows\system32\drivers\acpi.sys

+ aec Microsoft Acoustic Echo Canceller Microsoft Corporation c:\windows\system32\drivers\aec.sys

+ AFD Ancillary Function Driver for WinSock Microsoft Corporation c:\windows\system32\drivers\afd.sys

+ AsyncMac RAS Asynchronous Media Driver Microsoft Corporation c:\windows\system32\drivers\asyncmac.sys

+ atapi IDE/ATAPI Port Driver Microsoft Corporation c:\windows\system32\drivers\atapi.sys

+ ati2mtag ATI Radeon Miniport Driver ATI Technologies Inc. c:\windows\system32\drivers\ati2mtag.sys

+ atimtag ATI RADEON Miniport Driver ATI Technologies Inc. c:\windows\system32\drivers\atimtag.sys

+ Atmarpc ATM ARP Client Protocol Microsoft Corporation c:\windows\system32\drivers\atmarpc.sys

+ audstub AudStub Driver Microsoft Corporation c:\windows\system32\drivers\audstub.sys

+ Cdrom SCSI CD-ROM Driver Microsoft Corporation c:\windows\system32\drivers\cdrom.sys

+ ctljystk Creative Joyport Enabler Creative Technology Ltd. c:\windows\system32\drivers\ctljystk.sys

+ Disk PnP Disk Driver Microsoft Corporation c:\windows\system32\drivers\disk.sys

+ dmio NT Disk Manager I/O Driver Microsoft Corp., Veritas Software c:\windows\system32\drivers\dmio.sys

+ dmload NT Disk Manager Startup Driver Microsoft Corp., Veritas Software. c:\windows\system32\drivers\dmload.sys

+ DMusic Microsoft Kernel DLS Synthesizer Microsoft Corporation c:\windows\system32\drivers\dmusic.sys

+ drmkaud Microsoft Kernel DRM Audio Descrambler Filter Microsoft Corporation c:\windows\system32\drivers\drmkaud.sys

+ EL90XBC 3Com EtherLink PCI Driver 3Com Corporation c:\windows\system32\drivers\el90xbc5.sys

+ emu10k Creative SB Live! Adapter Driver Creative Technology Ltd. c:\windows\system32\drivers\emu10k1m.sys

+ emu10k1 Creative SB Live! Interface Driver Creative Technology Ltd. c:\windows\system32\drivers\ctlfacem.sys

+ es1371 ENSONIQ AudioPCI 97 WDM Audio Miniport Creative Technology Ltd. c:\windows\system32\drivers\es1371mp.sys

+ ewido security suite driver c:\program files\ewido\security suite\guard.sys

+ Fdc Floppy Disk Controller Driver Microsoft Corporation c:\windows\system32\drivers\fdc.sys

+ Flpydisk Floppy Driver Microsoft Corporation c:\windows\system32\drivers\flpydisk.sys

+ FTDIBUS FTDIBUS Driver FTDI Ltd. c:\windows\system32\drivers\ftdibus.sys

+ Ftdisk FT Disk Driver Microsoft Corporation c:\windows\system32\drivers\ftdisk.sys

+ FTSER2K FTDIBUS Serial Device Driver FTDI Ltd. c:\windows\system32\drivers\ftser2k.sys

+ gameenum Game Port Enumerator Microsoft Corporation c:\windows\system32\drivers\gameenum.sys

+ Gpc Generic Packet Classifier Microsoft Corporation c:\windows\system32\drivers\msgpc.sys

+ hidusb USB Miniport Driver for Input Devices Microsoft Corporation c:\windows\system32\drivers\hidusb.sys

+ i8042prt i8042 Port Driver Microsoft Corporation c:\windows\system32\drivers\i8042prt.sys

+ i81x Miniport Driver for Intel Graphics Driver Intel Corporation c:\windows\system32\drivers\i81xnt5.sys

+ iAimFP0 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv01nt.sys

+ iAimFP1 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv02nt.sys

+ iAimFP2 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv05nt.sys

+ iAimFP3 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wsiintxx.sys

+ iAimFP4 Local Flat Panel Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wvchntxx.sys

+ iAimTV0 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv01nt.sys

+ iAimTV1 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv02nt.sys

+ iAimTV2 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv03nt.sys

+ iAimTV3 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv04nt.sys

+ iAimTV4 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wch7xxnt.sys

+ IntelIde Intel PCI IDE Driver Microsoft Corporation c:\windows\system32\drivers\intelide.sys

+ IpFilterDriver IP Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\ipfltdrv.sys

+ IpInIp IP in IP Tunnel Driver Microsoft Corporation c:\windows\system32\drivers\ipinip.sys

+ IpNat IP Network Address Translator Microsoft Corporation c:\windows\system32\drivers\ipnat.sys

+ IPSec IPSEC driver Microsoft Corporation c:\windows\system32\drivers\ipsec.sys

+ IRENUM Infra-Red Bus Enumerator Microsoft Corporation c:\windows\system32\drivers\irenum.sys

+ isapnp PNP ISA Bus Driver Microsoft Corporation c:\windows\system32\drivers\isapnp.sys

+ Kbdclass Keyboard Class Driver Microsoft Corporation c:\windows\system32\drivers\kbdclass.sys

+ kmixer Kernel Mode Audio Mixer Microsoft Corporation c:\windows\system32\drivers\kmixer.sys

+ Mouclass Mouse Class Driver Microsoft Corporation c:\windows\system32\drivers\mouclass.sys

+ mouhid HID Mouse Filter Driver Microsoft Corporation c:\windows\system32\drivers\mouhid.sys

+ MSKSSRV MS KS Server Microsoft Corporation c:\windows\system32\drivers\mskssrv.sys

+ MSPCLOCK MS Proxy Clock Microsoft Corporation c:\windows\system32\drivers\mspclock.sys

+ MSPQM MS Proxy Quality Manager Microsoft Corporation c:\windows\system32\drivers\mspqm.sys

+ NAVAP AutoProtect Symantec Corporation c:\windows\system32\drivers\navap.sys

+ NAVENG AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\naveng.sys

+ NAVEX15 AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\navex15.sys

+ NdisTapi Remote Access NDIS TAPI Driver Microsoft Corporation c:\windows\system32\drivers\ndistapi.sys

+ Ndisuio NDIS Usermode I/O Protocol Microsoft Corporation c:\windows\system32\drivers\ndisuio.sys

+ NdisWan Remote Access NDIS WAN Driver Microsoft Corporation c:\windows\system32\drivers\ndiswan.sys

+ NetBT NetBios over Tcpip Microsoft Corporation c:\windows\system32\drivers\netbt.sys

+ NPDriver Norton Protection Driver Symantec Corporation c:\windows\system32\drivers\npdriver.sys

+ NwlnkFlt IPX Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkflt.sys

+ NwlnkFwd IPX Traffic Forwarder Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkfwd.sys

+ P3 Processor Device Driver Microsoft Corporation c:\windows\system32\drivers\p3.sys

+ PalmUSBD USB Driver for Palm OS Handheld Devices PalmSource, Inc. c:\windows\system32\drivers\palmusbd.sys

+ Parport Parallel Port Driver Microsoft Corporation c:\windows\system32\drivers\parport.sys

+ PCI NT Plug and Play PCI Enumerator Microsoft Corporation c:\windows\system32\drivers\pci.sys

+ PptpMiniport WAN Miniport (PPTP) Microsoft Corporation c:\windows\system32\drivers\raspptp.sys

+ PSched QoS Packet Scheduler Microsoft Corporation c:\windows\system32\drivers\psched.sys

+ Ptilink Direct Parallel Link Driver Parallel Technologies, Inc. c:\windows\system32\drivers\ptilink.sys

+ RasAcd Remote Access Auto Connection Driver Microsoft Corporation c:\windows\system32\drivers\rasacd.sys

+ Rasl2tp WAN Miniport (L2TP) Microsoft Corporation c:\windows\system32\drivers\rasl2tp.sys

+ RasPppoe Remote Access PPPOE Driver Microsoft Corporation c:\windows\system32\drivers\raspppoe.sys

+ Raspti Direct Parallel Microsoft Corporation c:\windows\system32\drivers\raspti.sys

+ RDPCDD RDP Miniport Microsoft Corporation c:\windows\system32\drivers\rdpcdd.sys

+ rdpdr Microsoft RDP Device redirector Microsoft Corporation c:\windows\system32\drivers\rdpdr.sys

+ redbook Redbook Audio Filter Driver Microsoft Corporation c:\windows\system32\drivers\redbook.sys

+ rtl8139 NDIS 5.0 driver Realtek Semiconductor Corporation c:\windows\system32\drivers\rtl8139.sys

+ Secdrv SafeDisc driver c:\windows\system32\drivers\secdrv.sys

+ serenum Serial Port Enumerator Microsoft Corporation c:\windows\system32\drivers\serenum.sys

+ Serial Serial Device Driver Microsoft Corporation c:\windows\system32\drivers\serial.sys

+ sfman SoundFont® Manager Creative Technology Ltd. c:\windows\system32\drivers\sfmanm.sys

+ splitter Microsoft Kernel Audio Splitter Microsoft Corporation c:\windows\system32\drivers\splitter.sys

+ swenum Plug and Play Software Device Enumerator Microsoft Corporation c:\windows\system32\drivers\swenum.sys

+ swmidi Microsoft GS Wavetable Synthesizer Microsoft Corporation c:\windows\system32\drivers\swmidi.sys

+ SYMDNS DNS Filter Driver Symantec Corporation c:\windows\system32\drivers\symdns.sys

+ SymEvent Symantec Event Library Symantec Corporation c:\program files\symantec\symevent.sys

+ SYMFW Firewall Filter Driver Symantec Corporation c:\windows\system32\drivers\symfw.sys

+ SYMIDS IDS Filter Driver Symantec Corporation c:\windows\system32\drivers\symids.sys

+ SYMNDIS NDIS Filter Driver Symantec Corporation c:\windows\system32\drivers\symndis.sys

+ SYMREDRV Redirector Filter Driver Symantec Corporation c:\windows\system32\drivers\symredrv.sys

+ SYMTDI Network Dispatch Driver Symantec Corporation c:\windows\system32\drivers\symtdi.sys

+ sysaudio System Audio WDM Filter Microsoft Corporation c:\windows\system32\drivers\sysaudio.sys

+ Tcpip TCP/IP Protocol Driver Microsoft Corporation c:\windows\system32\drivers\tcpip.sys

+ TermDD Terminal Server Driver Microsoft Corporation c:\windows\system32\drivers\termdd.sys

+ TSP File not found: C:\WINDOWS\system32\drivers\klif.sys

+ Update Update Driver Microsoft Corporation c:\windows\system32\drivers\update.sys

+ usbhub Default Hub Driver for USB Microsoft Corporation c:\windows\system32\drivers\usbhub.sys

+ usbprint USB Printer driver Microsoft Corporation c:\windows\system32\drivers\usbprint.sys

+ usbscan USB Scanner Driver Microsoft Corporation c:\windows\system32\drivers\usbscan.sys

+ USBSTOR USB Mass Storage Class Driver Microsoft Corporation c:\windows\system32\drivers\usbstor.sys

+ usbuhci UHCI USB Miniport Driver Microsoft Corporation c:\windows\system32\drivers\usbuhci.sys

+ VgaSave VGA/Super VGA Video Driver Microsoft Corporation c:\windows\system32\drivers\vga.sys

+ Wanarp Remote Access IP ARP Driver Microsoft Corporation c:\windows\system32\drivers\wanarp.sys

+ wdmaud MMSYSTEM Wave/Midi API mapper Microsoft Corporation c:\windows\system32\drivers\wdmaud.sys

HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute

+ autocheck autochk * Auto Check Utility Microsoft Corporation c:\windows\system32\autochk.exe

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

+ Your Image File Name Here without a path Symbolic Debugger for Windows 2000 Microsoft Corporation c:\windows\system32\ntsd.exe

HKLM\SOFTWARE\Microsoft\Command Processor\Autorun

HKCU\SOFTWARE\Microsoft\Command Processor\Autorun

HKLM\SOFTWARE\Classes\Exefile\Shell\Open\Command\(Default)

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls

+ interceptor.dll API Interceptor Tenebril Inc. c:\windows\system32\interceptor.dll

HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls

+ advapi32 Advanced Windows 32 Base API Microsoft Corporation c:\windows\system32\advapi32.dll

+ comdlg32 Common Dialogs DLL Microsoft Corporation c:\windows\system32\comdlg32.dll

+ gdi32 GDI Client DLL Microsoft Corporation c:\windows\system32\gdi32.dll

+ imagehlp Windows NT Image Helper Microsoft Corporation c:\windows\system32\imagehlp.dll

+ kernel32 Windows NT BASE API Client DLL Microsoft Corporation c:\windows\system32\kernel32.dll

+ lz32 LZ Expand/Compress API DLL Microsoft Corporation c:\windows\system32\lz32.dll

+ ole32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\ole32.dll

+ oleaut32 Microsoft OLE 3.50 for Windows NT™ and Windows 95™ Operating Systems Microsoft Corporation c:\windows\system32\oleaut32.dll

+ olecli32 Object Linking and Embedding Client Library Microsoft Corporation c:\windows\system32\olecli32.dll

+ olecnv32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olecnv32.dll

+ olesvr32 Object Linking and Embedding Server Library Microsoft Corporation c:\windows\system32\olesvr32.dll

+ olethk32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olethk32.dll

+ rpcrt4 Remote Procedure Call Runtime Microsoft Corporation c:\windows\system32\rpcrt4.dll

+ shell32 Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ url Internet Shortcut Shell Extension DLL Microsoft Corporation c:\windows\system32\url.dll

+ urlmon OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ user32 Windows XP USER API Client DLL Microsoft Corporation c:\windows\system32\user32.dll

+ version Version Checking and File Installation Libraries Microsoft Corporation c:\windows\system32\version.dll

+ wininet Internet Extensions for Win32 Microsoft Corporation c:\windows\system32\wininet.dll

+ wldap32 Win32 LDAP API DLL Microsoft Corporation c:\windows\system32\wldap32.dll

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\System

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

+ crypt32chain Crypto API32 Microsoft Corporation c:\windows\system32\crypt32.dll

+ cryptnet Crypto Network Related API Microsoft Corporation c:\windows\system32\cryptnet.dll

+ cscdll Offline Network Agent Microsoft Corporation c:\windows\system32\cscdll.dll

+ ScCertProp Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ Schedule Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ sclgntfy Secondary Logon Service Notification DLL Microsoft Corporation c:\windows\system32\sclgntfy.dll

+ SensLogn Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ termsrv Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ wlballoon Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDLL

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Taskman

HKCU\Control Panel\Desktop\Scrnsave.exe

+ C:\WINDOWS\System32\D56NOR~1.SCR c:\windows\system32\d56 north pole.scr

HKLM\System\CurrentControlSet\Control\BootVerificationProgram\ImageName

HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{37178819-DC6A-49F4-99B8-9AFFEA6ADCCB}] DATAGRAM 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{37178819-DC6A-49F4-99B8-9AFFEA6ADCCB}] SEQPACKET 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{431AB946-21F2-4B49-919D-7B0A23F21942}] DATAGRAM 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{431AB946-21F2-4B49-919D-7B0A23F21942}] SEQPACKET 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{A82548A7-0A4B-468E-B0E9-93513D1BE8EC}] DATAGRAM 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{A82548A7-0A4B-468E-B0E9-93513D1BE8EC}] SEQPACKET 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9AEBCD3-C616-4889-B58E-44F2992DE5A1}] DATAGRAM 0 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9AEBCD3-C616-4889-B58E-44F2992DE5A1}] SEQPACKET 0 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [RAW/IP] Microsoft Windows Sockets 2.0 Service P

Virtual bouncer is not coming up anymore so I

Mosaic1

Jan 6 2006, 03:38 PM

The bottom of the log was vut off. It was probably too large. Please post only the tail end which is missing.

I had asked you some questions. Please read and answer them ir I will not be able to help.

deeken

Jan 6 2006, 03:49 PM

Sorry bout that. Virtual bouncer isn't coming up anymore after my last restart. I think we got rid of it. I hope! My computer is still running slow and freezing up from time to time. I had virtual bouncer before I started the fixes that's why I posted in this forum. So do you want me to uninstall spycatcher? Is this program bad? When I had virtual bouncer it came windows were popping up constantly telling me that my computer was infected and that it would cost money to fix it. When I hit the ctrl+alt, delete button it said virtual bouncer running. It doesn't come up anymore though.

Mosaic1

Jan 6 2006, 03:56 PM

Spycather is fine. But I see only interceptor.dll and no other sign the program is running. Did you install a trial version which has since run out?

deeken

Jan 6 2006, 04:01 PM

No, I downloaded it free from comcast. Should I reinstall it? How does my computer look now?

Mosaic1

Jan 6 2006, 04:10 PM

You downloaded it for free? And it was not a trial version?

Go ahead an uninstall and then reinstall. See if anything speeds up.

When the conputer freezes, does it give you a blue screen with information on it or does it restart? Or what? Do you get any error messages?

deeken

Jan 6 2006, 04:22 PM

We get it free because we subscribe to comcast. I will try to uninstall and install it again. What about my weatherbug can I reinstall that again too? When it freezes the screen stays the same I just can't click on anything and I end up hitting ctrl+alt, delete and then eventually restarting.

Mosaic1

Jan 6 2006, 04:32 PM

I am continuing to tesearch the Autoruns you posted and these two entries bother me.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

+ qskqtf Windows Media Player Microsoft Corporation c:\windows\system32\qskqtf.exe

+ wmplayer Windows Media Player Microsoft Corporation c:\program files\windows media player\wmplayer.exe

----------

Doing a Google search on this file:

qskqtf.exe

I was lead to this post. You were working on this last month and never returned to finish.

http://gladiator-antivirus.com/forum/index...topic=30446&hl=

That was not only very rude, but not a smart idea. You were asked to use a reg file to delte these two entries. Did you do that? It appears not. I suspect that they are not legitimate files.

deeken

Jan 6 2006, 04:49 PM

What is that suppose to mean? I have had many problems with my computer that is why I have not posted in awhile. Can I reinstall weatherbug? Also I was mistaken we get antispy w/ our comcast subscription I am running that now. I must have had a free trial to spycatcher so I didn't reinstall it. I also have spyware doctor. I did not do anything wrong! I do not see why you're giving me attitude. I just need to fix my computer because it hasn't been running right for a long time.

Mosaic1

Jan 6 2006, 04:55 PM

QUOTE

I do not see why you're giving me attitude. I just need to fix my computer because it hasn't been running right for a long time.

The staff here is all volunteer. You were here last month and were given good advice. You never followed that advice or returned to respond to the Volunteer who was helping you and now are back asking for help again.

I am not going to waste my time if you do not follow up. Please go to that link to your previous post and follow the advice given. Then run Autoruns again and post the new log.

If you answer me disrespectfully again, I will lock this topic and refuse help to you.

deeken

Jan 6 2006, 05:01 PM

I am sorry I didn't mean to be disrespectful. I am just very irritated with this computer. I definately will follow up. I did everything the other person told me too but I still am having problems. Why do you think everytime I restart windows media player pops up and says it is not responding? I end up hitting ctrl+alt. delete to get it to close. Is something wrong w/my windows media player?

Mosaic1

Jan 6 2006, 05:10 PM

Let's review that.

This is what I was telling you earlier:

You have a run policy in place to run two files:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

+ qskqtf Windows Media Player Microsoft Corporation c:\windows\system32\qskqtf.exe

+ wmplayer Windows Media Player Microsoft Corporation c:\program files\windows media player\wmplayer.exe

----------

There is no reason for there to be a policy to run Media Player.

I suspect that is a spyware file and that run policy was added by that same spyware and it is crashing. I suspect the other file as well.

I would like you to disable that run policy using the file you were given in that other post and then run Autoruns again to see if the policy is now gone.

Then you can reinstall Media Player. Let's do that and go from there.

For the Spycatcher leftover, select this entry in Hijackthis and press the fix checked button:

O20 - AppInit_DLLs: interceptor.dll

deeken

Jan 6 2006, 05:14 PM

How do I disable the runs policy? I looked at the other post and I can't find it?

Mosaic1

Jan 6 2006, 05:21 PM

The advice was in this post:

http://gladiator-antivirus.com/forum/index...opic=30446&hl=#

Mosaic1

Jan 6 2006, 05:25 PM

Or you can actually use Autoruns itself to delete the items:

QUOTE

To disable an auto-start entry uncheck its check box. To delete an auto-start configuration entry use the Delete menu item or toolbar button.

These are the two in question:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

+ qskqtf Windows Media Player Microsoft Corporation c:\windows\system32\qskqtf.exe

+ wmplayer Windows Media Player Microsoft Corporation c:\program files\windows media player\wmplayer.exe

deeken

Jan 6 2006, 05:27 PM

Could you please give me a little more detail? I am lost. If you mean the running processes I looked and I can't find anything about windows media player.

Mosaic1

Jan 6 2006, 05:31 PM

No. Not running processes.

Let's do this.

Copy the contents of the white section of the following code box to notepad.

Name the file out.reg
Save as Type: All files
Double click on out.reg and say yes to the prompt

CODE

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]

Restart the computer. Do you get the errors about Media Player?

Run autoruns and post the new log here please.

deeken

Jan 6 2006, 05:39 PM

OK, I think its gone!
Here is my autoruns log:
HKCU\SOFTWARE\Policies\Microsoft\Windows\System\Scripts\Startup

HKLM\SOFTWARE\Policies\Microsoft\Windows\System\Scripts\Startup

HKCU\Software\Policies\Microsoft\Windows\System\Scripts\Logon

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Logon

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

+ C:\WINDOWS\system32\userinit.exe Userinit Logon Application Microsoft Corporation c:\windows\system32\userinit.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\Shell

HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\Shell

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

+ explorer.exe Windows Explorer Microsoft Corporation c:\windows\explorer.exe

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Taskman

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

+ iamapp IAMAPP.EXE Symantec Corporation c:\program files\norton internet security\iamapp.exe

+ NAV Agent Norton AntiVirus Agent Symantec Corporation c:\program files\norton systemworks\norton antivirus\navapw32.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

+ Register Homesite+.exe HomeSite Macromedia, Inc. c:\program files\macromedia\homesite+\homesite+.exe

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

+ HotSync Manager.lnk HotSync® Manager Application PalmSource, Inc c:\program files\palmone\hotsync.exe

+ HOTSYNCSHORTCUTNAME.lnk HotSync® Manager Application PalmSource, Inc c:\program files\palmone\hotsync.exe

C:\Documents and Settings\Ken\Start Menu\Programs\Startup

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Load

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Run

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

+ AIM AOL Instant Messenger America Online, Inc. c:\program files\aim\aim.exe

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components

+ Address Book 5 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Browser Customizations Microsoft Internet Explorer Customization DLL Microsoft Corporation c:\windows\system32\iedkcs32.dll

+ CRLUpdate UPDCRL Microsoft Corporation c:\windows\system32\updcrl.exe

+ Internet Explorer 6 IE 5.0 Per-User Install Utility Microsoft Corporation c:\windows\system32\ie4uinit.exe

+ Internet Explorer Access IOD Version Map Microsoft Corporation c:\windows\system32\iesetup.dll

+ Microsoft Outlook Express 6 Outlook Express Setup Library Microsoft Corporation c:\program files\outlook express\setup50.exe

+ Microsoft Web Publishing Wizard 1.52 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Microsoft Windows Media Player ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ NetMeeting 3.01 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

+ Themes Setup Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Desktop Update Microsoft© Register Server Microsoft Corporation c:\windows\system32\regsvr32.exe

+ Windows Messenger 4.0 ADVPACK Microsoft Corporation c:\windows\system32\advpack.dll

HKCU\SOFTWARE\Microsoft\Active Setup\Installed Components

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler

+ Browseui preloader Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Component Categories cache daemon Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad

+ CDBurn Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ PostBootReminder Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ SysTray Systray shell service object Microsoft Corporation c:\windows\system32\stobject.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks

+ ewido shell guard c:\program files\ewido\security suite\shellhook.dll

+ shell32.dll Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ %DESC_PublishDropTarget% Photo Printing Wizard Microsoft Corporation c:\windows\system32\photowiz.dll

+ &Address Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ .CAB file viewer Cabinet File Viewer Shell Extension Microsoft Corporation c:\windows\system32\cabview.dll

+ Accessible Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ ActiveX Cache Folder Object Control Viewer Microsoft Corporation c:\windows\system32\occache.dll

+ Address Bar Parser Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Address EditBox Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Administrative Tools Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Audio Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Augmented Shell Folder Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Augmented Shell Folder 2 Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Auto Update Property Sheet Extension Automatic Updates Control Panel Microsoft Corporation c:\windows\system32\wuaucpl.cpl

+ Avi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ BandProxy Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Briefcase Windows Briefcase Microsoft Corporation c:\windows\system32\syncui.dll

+ CDF Extension Copy Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Channel File Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Handler Object Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Menu Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Properties Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Channel Shortcut Channel Definition File Viewer Microsoft Corporation c:\windows\system32\cdfview.dll

+ Code Download Agent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Compatibility Page Compatibility Tab Shell Extension DLL Microsoft Corporation c:\windows\system32\slayerxp.dll

+ Compressed (zipped) Folder Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder Right Drag Handler Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ Compressed (zipped) Folder SendTo Target Compressed (zipped) Folders Microsoft Corporation c:\windows\system32\zipfldr.dll

+ ConnectionAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Crypto PKO Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Crypto Sign Extension Crypto Shell Extensions Microsoft Corporation c:\windows\system32\cryptext.dll

+ Custom MRU AutoCompleted List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Darwin App Publisher Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Data Caching Shell Extension c:\windows\system32\flashshl.dll

+ DfsShell Distributed File System shell extension Microsoft Corporation c:\windows\system32\dfsshlex.dll

+ Directory Context Menu Verbs Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Object Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Property UI Directory Service Common UI Microsoft Corporation c:\windows\system32\dsuiext.dll

+ Directory Query UI Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Directory Start/Search Find Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Disk Copy Extension Windows DiskCopy Microsoft Corporation c:\windows\system32\diskcopy.dll

+ Disk Quota UI Windows Shell Disk Quota UI DLL Microsoft Corporation c:\windows\system32\dskquoui.dll

+ Display Adapter CPL Extension Advanced display adapter properties Microsoft Corporation c:\windows\system32\deskadp.dll

+ Display Monitor CPL Extension Advanced display monitor properties Microsoft Corporation c:\windows\system32\deskmon.dll

+ Display TroubleShoot CPL Extension Advanced display performance properties Microsoft Corporation c:\windows\system32\deskperf.dll

+ Download Status Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ DS Security Page Directory Service Security UI Microsoft Corporation c:\windows\system32\dssec.dll

+ E-mail Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Explorer Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Favorites Band Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Fonts Windows Font Folder Microsoft Corporation c:\windows\system32\fontext.dll

+ Fonts Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ For &People... Find People Microsoft Corporation c:\program files\outlook express\wabfind.dll

+ Format Shell Digital Media Format Shell Extension OnSpec Electronic Inc., c:\windows\system32\smshell.dll

+ FTP Folders Webview Microsoft Internet Explorer FTP Folder Shell Extension Microsoft Corporation c:\windows\system32\msieftp.dll

+ GDI+ file thumbnail extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Get a Passport Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Global Folder Settings Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Help and Support Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ History Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ HTML Thumbnail Extractor Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ HyperTerminal Icon Ext HyperTerminal Applet Library Hilgraeve, Inc. c:\windows\system32\hticons.dll

+ ICC Profile Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Monitor Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Printer Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ ICM Scanner Management Microsoft Color Matching System User Interface DLL Microsoft Corporation c:\windows\system32\icmui.dll

+ IE4 Suite Splash Screen Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ In-pane search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Installed Apps Enumerator Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Internet Name Space Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ InternetShortcut Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ ISFBand OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Macromedia FTP & RDS CfShellFtpRds Module Macromedia, Inc. c:\windows\system32\cfshellftprds.dll

+ Media Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Access Custom Icon Handler MSAPP Export Support for Microsoft Access Microsoft Corporation c:\program files\microsoft office\office\soa800.dll

+ Microsoft Agent Character Property Sheet Handler Microsoft Agent Property Sheet Handler Microsoft Corporation c:\windows\msagent\agentpsh.dll

+ Microsoft AutoComplete Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Browser Architecture Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft BrowserBand Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Data Link Microsoft Data Access - OLE DB Core Services Microsoft Corporation c:\program files\common files\system\ole db\oledb32.dll

+ Microsoft DocProp Inplace Calendar Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Droplist Combo Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace ML Edit Box Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Inplace Time Control Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft DocProp Shell Ext Microsoft DocProp Shell Ext Microsoft Corporation c:\windows\system32\docprop2.dll

+ Microsoft History AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Internet Toolbar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Multiple AutoComplete List Container Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Office Binder Explode Microsoft Office Binder Document Unbinder Microsoft Corporation c:\program files\microsoft office\office\unbind.dll

+ Microsoft Outlook Custom Icon Handler Microsoft Outlook Shell Hook for Start/Find Microsoft Corporation c:\program files\microsoft office\office\olkfstub.dll

+ Microsoft Shell Folder AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Microsoft Url History Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Microsoft Url Search Hook Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Midi Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ MMC Icon Handler MMC Shell Extension DLL Microsoft Corporation c:\windows\system32\mmcshext.dll

+ MRU AutoComplete List Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Multimedia File Property Sheet Control Panel Drivers Applet Microsoft Corporation c:\windows\system32\mmsys.cpl

+ MyDocs Copy Hook My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Drop Target My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ MyDocs Properties My Documents Folder UI Microsoft Corporation c:\windows\system32\mydocs.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ Network Connections Network Connections Shell Microsoft Corporation c:\windows\system32\netshell.dll

+ NTFS Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ Offline Files Folder Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Folder Options Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ Offline Files Menu Client Side Caching UI Microsoft Corporation c:\windows\system32\cscui.dll

+ OLE Docfile Property Page OLE DocFile Property Page Microsoft Corporation c:\windows\system32\docprop.dll

+ PlusPack CPL Extension Windows Theme API Microsoft Corporation c:\windows\system32\themeui.dll

+ Portable Media Devices Portable Media Devices Shell Extension Microsoft Corporation c:\windows\system32\audiodev.dll

+ Portable Media Devices Menu Portable Media Devices Shell Extension Microsoft Corporation c:\windows\system32\audiodev.dll

+ PostAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Print Ordering via the Web Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Printers Security Page Security Shell Extension Microsoft Corporation c:\windows\system32\rshx32.dll

+ Registry Tree Options Utility Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Remote Sessions CPL Extension Remote Sessions CPL Extension Microsoft Corporation c:\windows\system32\remotepg.dll

+ Run... Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scanners & Cameras Imaging Devices Shell Folder UI Microsoft Corporation c:\windows\system32\wiashext.dll

+ Scheduled Tasks Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Search Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Assistant OC Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Search Band Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Sendmail service Send Mail Microsoft Corporation c:\windows\system32\sendmail.dll

+ Shell Application Manager Shell Application Manager Microsoft Corporation c:\windows\system32\appwiz.cpl

+ Shell Automation Inproc Service Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell Band Site Menu Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DeskBarApp Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell DocObject Viewer Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Shell extensions for Microsoft Windows Network objects Network object shell UI Microsoft Corporation c:\windows\system32\ntlanui2.dll

+ Shell Extensions for RealOne Player RealPlayer Shell Extensions RealNetworks, Inc. c:\program files\real\realplayer\rpshell.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for sharing Shell extensions for sharing Microsoft Corporation c:\windows\system32\ntshrui.dll

+ Shell extensions for Windows Script Host Microsoft ® Shell Extension for Windows Script Host Microsoft Corporation c:\windows\system32\wshext.dll

+ Shell Image Data Factory Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Property Handler Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell Image Verbs Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Shell properties for a DS object Directory Service Find Microsoft Corporation c:\windows\system32\dsquery.dll

+ Shell Publishing Wizard Object Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Shell Rebar BandSite Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Shell Scrap DataHandler Shell scrap object handler Microsoft Corporation c:\windows\system32\shscrap.dll

+ SolidConverter extension ExploreExt VoyagerSoft, LLC c:\program files\soliddocuments\solidconverterpdf\scpdf\exploreextpdf.dll

+ Subscription Folder Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Subscription Mgr Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Summary Info Thumbnail handler (DOCFILES) Windows Picture and Fax Viewer Microsoft Corporation c:\windows\system32\shimgvw.dll

+ Taskbar and Start Menu Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ Tasks Folder Icon Handler Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Tasks Folder Shell Extension Task Scheduler interface DLL Microsoft Corporation c:\windows\system32\mstask.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Temporary Internet Files Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ The Internet Shell Doc Object and Control Library Microsoft Corporation c:\windows\system32\shdocvw.dll

+ Track Popup Bar Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ TrayAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ TridentImageExtractor Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ User Accounts Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ User Assist Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ Video Media Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Video Thumbnail Extractor Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Wav Properties Handler Media File Property Extractor Shell Extension Microsoft Corporation c:\windows\system32\shmedia.dll

+ Web Printer Shell Extension Print UI DLL Microsoft Corporation c:\windows\system32\printui.dll

+ Web Publishing Wizard Map Network Drives/Network Places Wizard Microsoft Corporation c:\windows\system32\netplwiz.dll

+ Web Search Shell Browser UI Library Microsoft Corporation c:\windows\system32\browseui.dll

+ WebCheck Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheck SyncMgr Handler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckChannelAgent Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ WebCheckWebCrawler Web Site Monitor Microsoft Corporation c:\windows\system32\webcheck.dll

+ Windows Media Player Add to Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Burn Audio CD Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ Windows Media Player Play as Playlist Context Menu Handler Windows Media Player Launcher Microsoft Corporation c:\windows\system32\wmpshell.dll

+ WinRAR shell extension c:\program files\winrar\rarext.dll

HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

+ StuffIt Archive Menu StuffIt Archive Shell Extension Allume Systems, Inc. c:\program files\allume systems\stuffit\archivemenu.dll

+ StuffIt Compress Menu StuffIt Compress Shell Extension Allume Systems, Inc. c:\program files\allume systems\stuffit\compressmenu.dll

HKLM\Software\Classes\Folder\Shellex\ColumnHandlers

+ PDF Shell Extension PDF Shell Extension Adobe Systems, Inc. c:\program files\adobe\acrobat 7.0\activex\pdfshell.dll

+ {0D2E74C4-3C34-11d2-A27E-00C04FC30871} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F01-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {24F14F02-7B1C-11d1-838f-0000F80461CF} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ {66742402-F9B9-11D1-A202-0000F81FEDEE} Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

+ AcroIEHlprObj Class Adobe Acrobat IE Helper Version 7.0 for ActiveX Adobe Systems Incorporated c:\program files\adobe\acrobat 7.0\activex\acroiehelper.dll

+ CNavExtBho Class Norton AntiVirusNAVShellExt Module Symantec Corporation c:\program files\norton systemworks\norton antivirus\navshext.dll

+ Comcast Toolbar Comcast Toolbar c:\program files\comcasttoolbar\comcasttoolbar.dll

+ Google Toolbar Helper Google IE Client Toolbar Google Inc. c:\program files\google\googletoolbar1.dll

+ Solid Converter PDF ExploreExt VoyagerSoft, LLC c:\program files\soliddocuments\solidconverterpdf\scpdf\exploreextpdf.dll

HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks

HKLM\Software\Microsoft\Internet Explorer\Toolbar

HKLM\Software\Microsoft\Internet Explorer\Extensions

+ AIM AOL Instant Messenger America Online, Inc. c:\program files\aim\aim.exe

Task Scheduler

+ Norton AntiVirus - Scan my computer.job Norton AntiVirus Scanner Module Symantec Corporation c:\program files\norton systemworks\norton antivirus\navw32.exe

+ Norton SystemWorks One Button Checkup.job Norton Integrator Symantec Corporation c:\program files\common files\symantec shared\nmain.exe

+ Symantec NetDetect.job Symantec NetDetect Symantec Corporation c:\program files\symantec\liveupdate\ndetect.exe

HKLM\System\CurrentControlSet\Services

+ AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Dhcp Manages network configuration by registering and updating IP addresses and DNS names. Microsoft Corporation c:\windows\system32\svchost.exe

+ dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ ERSvc Allows error reporting for services and applictions running in non-standard environments. Microsoft Corporation c:\windows\system32\svchost.exe

+ Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. Microsoft Corporation c:\windows\system32\services.exe

+ ewido security suite control ewido control ewido networks c:\program files\ewido\security suite\ewidoctrl.exe

+ helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ LexBceS LexBce Service Lexmark International, Inc. c:\windows\system32\lexbces.exe

+ LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. Microsoft Corporation c:\windows\system32\svchost.exe

+ navapsvc Handles Norton AntiVirus Auto-Protect events. Symantec Corporation c:\program files\norton systemworks\norton antivirus\navapsvc.exe

+ NISSERV IAMSERV.EXE Symantec Corporation c:\program files\norton internet security\nisserv.exe

+ NProtectService Norton Protection Status Symantec Corporation c:\program files\norton systemworks\norton utilities\nprotect.exe

+ PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. Microsoft Corporation c:\windows\system32\services.exe

+ PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. Microsoft Corporation c:\windows\system32\lsass.exe

+ ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. Microsoft Corporation c:\windows\system32\lsass.exe

+ RemoteRegistry Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ RpcSs Provides the endpoint mapper and other miscellaneous RPC services. Microsoft Corporation c:\windows\system32\svchost.exe

+ SamSs Stores security information for local user accounts. Microsoft Corporation c:\windows\system32\lsass.exe

+ SBService ScriptBlocking registration Symantec Corporation c:\program files\common files\symantec shared\script blocking\sbserv.exe

+ Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ SDhelper PC Tools c:\program files\spyware doctor\sdhelp.exe

+ seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. Microsoft Corporation c:\windows\system32\svchost.exe

+ ShellHWDetection Generic Host Process for Win32 Services Microsoft Corporation c:\windows\system32\svchost.exe

+ Speed Disk service NOPDB Symantec Corporation c:\program files\norton systemworks\speed disk\nopdb.exe

+ Spooler Loads files to memory for later printing. Microsoft Corporation c:\windows\system32\spoolsv.exe

+ srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties Microsoft Corporation c:\windows\system32\svchost.exe

+ stisvc Provides image acquisition services for scanners and cameras. Microsoft Corporation c:\windows\system32\svchost.exe

+ SymProxySvc Symantec Transparent Proxy Server Symantec Corporation c:\program files\norton internet security\symproxysvc.exe

+ Themes Provides user experience theme management. Microsoft Corporation c:\windows\system32\svchost.exe

+ TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. Microsoft Corporation c:\windows\system32\svchost.exe

+ UMWdf Enables Windows user mode drivers. Microsoft Corporation c:\windows\system32\wdfmgr.exe

+ uploadmgr Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ W32Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

Microsoft Corporation c:\windows\system32\svchost.exe

+ WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation c:\windows\system32\svchost.exe

+ wuauserv Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site. Microsoft Corporation c:\windows\system32\svchost.exe

+ WZCSVC Provides automatic configuration for the 802.11 adapters Microsoft Corporation c:\windows\system32\svchost.exe

HKLM\System\CurrentControlSet\Services

+ ACPI ACPI Driver for NT Microsoft Corporation c:\windows\system32\drivers\acpi.sys

+ aec Microsoft Acoustic Echo Canceller Microsoft Corporation c:\windows\system32\drivers\aec.sys

+ AFD Ancillary Function Driver for WinSock Microsoft Corporation c:\windows\system32\drivers\afd.sys

+ AsyncMac RAS Asynchronous Media Driver Microsoft Corporation c:\windows\system32\drivers\asyncmac.sys

+ atapi IDE/ATAPI Port Driver Microsoft Corporation c:\windows\system32\drivers\atapi.sys

+ ati2mtag ATI Radeon Miniport Driver ATI Technologies Inc. c:\windows\system32\drivers\ati2mtag.sys

+ atimtag ATI RADEON Miniport Driver ATI Technologies Inc. c:\windows\system32\drivers\atimtag.sys

+ Atmarpc ATM ARP Client Protocol Microsoft Corporation c:\windows\system32\drivers\atmarpc.sys

+ audstub AudStub Driver Microsoft Corporation c:\windows\system32\drivers\audstub.sys

+ Cdrom SCSI CD-ROM Driver Microsoft Corporation c:\windows\system32\drivers\cdrom.sys

+ ctljystk Creative Joyport Enabler Creative Technology Ltd. c:\windows\system32\drivers\ctljystk.sys

+ Disk PnP Disk Driver Microsoft Corporation c:\windows\system32\drivers\disk.sys

+ dmio NT Disk Manager I/O Driver Microsoft Corp., Veritas Software c:\windows\system32\drivers\dmio.sys

+ dmload NT Disk Manager Startup Driver Microsoft Corp., Veritas Software. c:\windows\system32\drivers\dmload.sys

+ DMusic Microsoft Kernel DLS Synthesizer Microsoft Corporation c:\windows\system32\drivers\dmusic.sys

+ drmkaud Microsoft Kernel DRM Audio Descrambler Filter Microsoft Corporation c:\windows\system32\drivers\drmkaud.sys

+ EL90XBC 3Com EtherLink PCI Driver 3Com Corporation c:\windows\system32\drivers\el90xbc5.sys

+ emu10k Creative SB Live! Adapter Driver Creative Technology Ltd. c:\windows\system32\drivers\emu10k1m.sys

+ emu10k1 Creative SB Live! Interface Driver Creative Technology Ltd. c:\windows\system32\drivers\ctlfacem.sys

+ es1371 ENSONIQ AudioPCI 97 WDM Audio Miniport Creative Technology Ltd. c:\windows\system32\drivers\es1371mp.sys

+ ewido security suite driver c:\program files\ewido\security suite\guard.sys

+ Fdc Floppy Disk Controller Driver Microsoft Corporation c:\windows\system32\drivers\fdc.sys

+ Flpydisk Floppy Driver Microsoft Corporation c:\windows\system32\drivers\flpydisk.sys

+ FTDIBUS FTDIBUS Driver FTDI Ltd. c:\windows\system32\drivers\ftdibus.sys

+ Ftdisk FT Disk Driver Microsoft Corporation c:\windows\system32\drivers\ftdisk.sys

+ FTSER2K FTDIBUS Serial Device Driver FTDI Ltd. c:\windows\system32\drivers\ftser2k.sys

+ gameenum Game Port Enumerator Microsoft Corporation c:\windows\system32\drivers\gameenum.sys

+ Gpc Generic Packet Classifier Microsoft Corporation c:\windows\system32\drivers\msgpc.sys

+ hidusb USB Miniport Driver for Input Devices Microsoft Corporation c:\windows\system32\drivers\hidusb.sys

+ i8042prt i8042 Port Driver Microsoft Corporation c:\windows\system32\drivers\i8042prt.sys

+ i81x Miniport Driver for Intel Graphics Driver Intel Corporation c:\windows\system32\drivers\i81xnt5.sys

+ iAimFP0 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv01nt.sys

+ iAimFP1 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv02nt.sys

+ iAimFP2 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wadv05nt.sys

+ iAimFP3 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wsiintxx.sys

+ iAimFP4 Local Flat Panel Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wvchntxx.sys

+ iAimTV0 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv01nt.sys

+ iAimTV1 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv02nt.sys

+ iAimTV2 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv03nt.sys

+ iAimTV3 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\watv04nt.sys

+ iAimTV4 Digital Display Minidriver for Intel® Graphics Driver Intel Corporation c:\windows\system32\drivers\wch7xxnt.sys

+ IntelIde Intel PCI IDE Driver Microsoft Corporation c:\windows\system32\drivers\intelide.sys

+ IpFilterDriver IP Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\ipfltdrv.sys

+ IpInIp IP in IP Tunnel Driver Microsoft Corporation c:\windows\system32\drivers\ipinip.sys

+ IpNat IP Network Address Translator Microsoft Corporation c:\windows\system32\drivers\ipnat.sys

+ IPSec IPSEC driver Microsoft Corporation c:\windows\system32\drivers\ipsec.sys

+ IRENUM Infra-Red Bus Enumerator Microsoft Corporation c:\windows\system32\drivers\irenum.sys

+ isapnp PNP ISA Bus Driver Microsoft Corporation c:\windows\system32\drivers\isapnp.sys

+ Kbdclass Keyboard Class Driver Microsoft Corporation c:\windows\system32\drivers\kbdclass.sys

+ kmixer Kernel Mode Audio Mixer Microsoft Corporation c:\windows\system32\drivers\kmixer.sys

+ Mouclass Mouse Class Driver Microsoft Corporation c:\windows\system32\drivers\mouclass.sys

+ mouhid HID Mouse Filter Driver Microsoft Corporation c:\windows\system32\drivers\mouhid.sys

+ MSKSSRV MS KS Server Microsoft Corporation c:\windows\system32\drivers\mskssrv.sys

+ MSPCLOCK MS Proxy Clock Microsoft Corporation c:\windows\system32\drivers\mspclock.sys

+ MSPQM MS Proxy Quality Manager Microsoft Corporation c:\windows\system32\drivers\mspqm.sys

+ NAVAP AutoProtect Symantec Corporation c:\windows\system32\drivers\navap.sys

+ NAVENG AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\naveng.sys

+ NAVEX15 AV Engine Symantec Corporation c:\program files\common files\symantec shared\virusdefs\20060104.006\navex15.sys

+ NdisTapi Remote Access NDIS TAPI Driver Microsoft Corporation c:\windows\system32\drivers\ndistapi.sys

+ Ndisuio NDIS Usermode I/O Protocol Microsoft Corporation c:\windows\system32\drivers\ndisuio.sys

+ NdisWan Remote Access NDIS WAN Driver Microsoft Corporation c:\windows\system32\drivers\ndiswan.sys

+ NetBT NetBios over Tcpip Microsoft Corporation c:\windows\system32\drivers\netbt.sys

+ NPDriver Norton Protection Driver Symantec Corporation c:\windows\system32\drivers\npdriver.sys

+ NwlnkFlt IPX Traffic Filter Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkflt.sys

+ NwlnkFwd IPX Traffic Forwarder Driver Microsoft Corporation c:\windows\system32\drivers\nwlnkfwd.sys

+ P3 Processor Device Driver Microsoft Corporation c:\windows\system32\drivers\p3.sys

+ PalmUSBD USB Driver for Palm OS Handheld Devices PalmSource, Inc. c:\windows\system32\drivers\palmusbd.sys

+ Parport Parallel Port Driver Microsoft Corporation c:\windows\system32\drivers\parport.sys

+ PCI NT Plug and Play PCI Enumerator Microsoft Corporation c:\windows\system32\drivers\pci.sys

+ PptpMiniport WAN Miniport (PPTP) Microsoft Corporation c:\windows\system32\drivers\raspptp.sys

+ PSched QoS Packet Scheduler Microsoft Corporation c:\windows\system32\drivers\psched.sys

+ Ptilink Direct Parallel Link Driver Parallel Technologies, Inc. c:\windows\system32\drivers\ptilink.sys

+ RasAcd Remote Access Auto Connection Driver Microsoft Corporation c:\windows\system32\drivers\rasacd.sys

+ Rasl2tp WAN Miniport (L2TP) Microsoft Corporation c:\windows\system32\drivers\rasl2tp.sys

+ RasPppoe Remote Access PPPOE Driver Microsoft Corporation c:\windows\system32\drivers\raspppoe.sys

+ Raspti Direct Parallel Microsoft Corporation c:\windows\system32\drivers\raspti.sys

+ RDPCDD RDP Miniport Microsoft Corporation c:\windows\system32\drivers\rdpcdd.sys

+ rdpdr Microsoft RDP Device redirector Microsoft Corporation c:\windows\system32\drivers\rdpdr.sys

+ redbook Redbook Audio Filter Driver Microsoft Corporation c:\windows\system32\drivers\redbook.sys

+ rtl8139 NDIS 5.0 driver Realtek Semiconductor Corporation c:\windows\system32\drivers\rtl8139.sys

+ Secdrv SafeDisc driver c:\windows\system32\drivers\secdrv.sys

+ serenum Serial Port Enumerator Microsoft Corporation c:\windows\system32\drivers\serenum.sys

+ Serial Serial Device Driver Microsoft Corporation c:\windows\system32\drivers\serial.sys

+ sfman SoundFont® Manager Creative Technology Ltd. c:\windows\system32\drivers\sfmanm.sys

+ splitter Microsoft Kernel Audio Splitter Microsoft Corporation c:\windows\system32\drivers\splitter.sys

+ swenum Plug and Play Software Device Enumerator Microsoft Corporation c:\windows\system32\drivers\swenum.sys

+ swmidi Microsoft GS Wavetable Synthesizer Microsoft Corporation c:\windows\system32\drivers\swmidi.sys

+ SYMDNS DNS Filter Driver Symantec Corporation c:\windows\system32\drivers\symdns.sys

+ SymEvent Symantec Event Library Symantec Corporation c:\program files\symantec\symevent.sys

+ SYMFW Firewall Filter Driver Symantec Corporation c:\windows\system32\drivers\symfw.sys

+ SYMIDS IDS Filter Driver Symantec Corporation c:\windows\system32\drivers\symids.sys

+ SYMNDIS NDIS Filter Driver Symantec Corporation c:\windows\system32\drivers\symndis.sys

+ SYMREDRV Redirector Filter Driver Symantec Corporation c:\windows\system32\drivers\symredrv.sys

+ SYMTDI Network Dispatch Driver Symantec Corporation c:\windows\system32\drivers\symtdi.sys

+ sysaudio System Audio WDM Filter Microsoft Corporation c:\windows\system32\drivers\sysaudio.sys

+ Tcpip TCP/IP Protocol Driver Microsoft Corporation c:\windows\system32\drivers\tcpip.sys

+ TermDD Terminal Server Driver Microsoft Corporation c:\windows\system32\drivers\termdd.sys

+ TSP File not found: C:\WINDOWS\system32\drivers\klif.sys

+ Update Update Driver Microsoft Corporation c:\windows\system32\drivers\update.sys

+ usbhub Default Hub Driver for USB Microsoft Corporation c:\windows\system32\drivers\usbhub.sys

+ usbprint USB Printer driver Microsoft Corporation c:\windows\system32\drivers\usbprint.sys

+ usbscan USB Scanner Driver Microsoft Corporation c:\windows\system32\drivers\usbscan.sys

+ USBSTOR USB Mass Storage Class Driver Microsoft Corporation c:\windows\system32\drivers\usbstor.sys

+ usbuhci UHCI USB Miniport Driver Microsoft Corporation c:\windows\system32\drivers\usbuhci.sys

+ VgaSave VGA/Super VGA Video Driver Microsoft Corporation c:\windows\system32\drivers\vga.sys

+ Wanarp Remote Access IP ARP Driver Microsoft Corporation c:\windows\system32\drivers\wanarp.sys

+ wdmaud MMSYSTEM Wave/Midi API mapper Microsoft Corporation c:\windows\system32\drivers\wdmaud.sys

HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute

+ autocheck autochk * Auto Check Utility Microsoft Corporation c:\windows\system32\autochk.exe

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

+ Your Image File Name Here without a path Symbolic Debugger for Windows 2000 Microsoft Corporation c:\windows\system32\ntsd.exe

HKLM\SOFTWARE\Microsoft\Command Processor\Autorun

HKCU\SOFTWARE\Microsoft\Command Processor\Autorun

HKLM\SOFTWARE\Classes\Exefile\Shell\Open\Command\(Default)

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls

HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls

+ advapi32 Advanced Windows 32 Base API Microsoft Corporation c:\windows\system32\advapi32.dll

+ comdlg32 Common Dialogs DLL Microsoft Corporation c:\windows\system32\comdlg32.dll

+ gdi32 GDI Client DLL Microsoft Corporation c:\windows\system32\gdi32.dll

+ imagehlp Windows NT Image Helper Microsoft Corporation c:\windows\system32\imagehlp.dll

+ kernel32 Windows NT BASE API Client DLL Microsoft Corporation c:\windows\system32\kernel32.dll

+ lz32 LZ Expand/Compress API DLL Microsoft Corporation c:\windows\system32\lz32.dll

+ ole32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\ole32.dll

+ oleaut32 Microsoft OLE 3.50 for Windows NT™ and Windows 95™ Operating Systems Microsoft Corporation c:\windows\system32\oleaut32.dll

+ olecli32 Object Linking and Embedding Client Library Microsoft Corporation c:\windows\system32\olecli32.dll

+ olecnv32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olecnv32.dll

+ olesvr32 Object Linking and Embedding Server Library Microsoft Corporation c:\windows\system32\olesvr32.dll

+ olethk32 Microsoft OLE for Windows Microsoft Corporation c:\windows\system32\olethk32.dll

+ rpcrt4 Remote Procedure Call Runtime Microsoft Corporation c:\windows\system32\rpcrt4.dll

+ shell32 Windows Shell Common Dll Microsoft Corporation c:\windows\system32\shell32.dll

+ url Internet Shortcut Shell Extension DLL Microsoft Corporation c:\windows\system32\url.dll

+ urlmon OLE32 Extensions for Win32 Microsoft Corporation c:\windows\system32\urlmon.dll

+ user32 Windows XP USER API Client DLL Microsoft Corporation c:\windows\system32\user32.dll

+ version Version Checking and File Installation Libraries Microsoft Corporation c:\windows\system32\version.dll

+ wininet Internet Extensions for Win32 Microsoft Corporation c:\windows\system32\wininet.dll

+ wldap32 Win32 LDAP API DLL Microsoft Corporation c:\windows\system32\wldap32.dll

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\System

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

+ crypt32chain Crypto API32 Microsoft Corporation c:\windows\system32\crypt32.dll

+ cryptnet Crypto Network Related API Microsoft Corporation c:\windows\system32\cryptnet.dll

+ cscdll Offline Network Agent Microsoft Corporation c:\windows\system32\cscdll.dll

+ ScCertProp Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ Schedule Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ sclgntfy Secondary Logon Service Notification DLL Microsoft Corporation c:\windows\system32\sclgntfy.dll

+ SensLogn Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ termsrv Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

+ wlballoon Common DLL to receive Winlogon notifications Microsoft Corporation c:\windows\system32\wlnotify.dll

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDLL

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Taskman

HKCU\Control Panel\Desktop\Scrnsave.exe

+ C:\WINDOWS\System32\D56NOR~1.SCR c:\windows\system32\d56 north pole.scr

HKLM\System\CurrentControlSet\Control\BootVerificationProgram\ImageName

HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{37178819-DC6A-49F4-99B8-9AFFEA6ADCCB}] DATAGRAM 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{37178819-DC6A-49F4-99B8-9AFFEA6ADCCB}] SEQPACKET 1 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{431AB946-21F2-4B49-919D-7B0A23F21942}] DATAGRAM 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{431AB946-21F2-4B49-919D-7B0A23F21942}] SEQPACKET 3 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{A82548A7-0A4B-468E-B0E9-93513D1BE8EC}] DATAGRAM 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{A82548A7-0A4B-468E-B0E9-93513D1BE8EC}] SEQPACKET 2 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9AEBCD3-C616-4889-B58E-44F2992DE5A1}] DATAGRAM 0 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9AEBCD3-C616-4889-B58E-44F2992DE5A1}] SEQPACKET 0 Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [RAW/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [TCP/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation c:\windows\system32\mswsock.dll

+ MSAFD Tcpip [UDP/IP] Microsoft Windows Sockets 2.0 Service Provider Microsoft Corpora

deeken

Jan 6 2006, 05:42 PM

Also, I tryed to delete the rest of spycatcher in hijackthis but it just gave me an error. Should I try getting rid of this in safe mode?

deeken

Jan 6 2006, 06:01 PM

Ok, I restarted and Windows Media Player did not come up :dance: How does my computer look now? It seems to be running better. Should I download windows media player again?

Mosaic1

Jan 6 2006, 06:04 PM

No. I suspect the file was moissing and that registry entry was a leftover. So the error would be normal in that case. Go ahead and run hijackthis again. If the 020 entry is now gone, it has been taken care of.

Open this folder:

c:\program files\windows media player

Double click on setup_wm.exe to download and install an update to Windows Media Player. We want to be sure to get rid of that leftover suspect file named wmplayer.exe in there.

I also have a question about that other file and would like a sample please.

This file:
c:\windows\system32\qskqtf.exe

Find it and right click on qskqtf.exe (be careful not to double click. You do not want to run this file. It is likely malware of some kind)

Choose Send to >Compressed

This will create a zip file in system32

Please email that zip file to me at

Katie_3232AThotmail.com

Replace the AT with and @ for the address to work please. Thanks. I'll see what I can find in the file. You'll want to delete it and the zip after you send me the copy.

How is the system running now? Any improvement?

deeken

Jan 6 2006, 06:29 PM

I ran hijackthis and that file is gone. I just emailed the zip file to you so you should be recieving it any minute. It seems to be running a little better.

Mosaic1

Jan 6 2006, 06:35 PM

I have to leave very shortly. Were you able to install Media Player yet? If not, go for that.

Let's also do some maintenance.

Download and run Cleanup.

http://home.comcast.net/~sgould4567/softwa...p/download.html

Learn how to use Cleanup:
http://home.comcast.net/~sgould4567/softwa...up/running.html

-------------

Then do a chkdsk

To run Chkdsk go to start >Run and type

cmd.exe
Press enter

Copy this command to your clipboard:
chkdsk /r /f

When the prompt appears Right click in the window and click paste on the menu.

Press enter.
You'll be told that the drive is locked and asked if you want to run the check at next boot. Choose yes.

Restart and allow it to run.

When you get back, go to Start >Run and type
Eventvwr.msc

Press enter

Double click on Application in the left pane.
Look in the right pane for an item whose source says winlogon.

Double click on that to get the report chkdsk created.

What does it say?

If you want to copy it, look at the icon which looks like two pages and click on it.

That copies it to your clipboard. Paste that in here.

---------------

How much empty space do you have on your hard drive now and have things improved afger the cleanup and chkdsk?

deeken

Jan 6 2006, 09:58 PM

I am having problems running check disk. I am getting an error that says: chkdsk is not recognized as an internal or external command, operable program or batch file. Then on the next line it just has a C:\>
So what do I do?

Mosaic1

Jan 7 2006, 08:43 AM

Look in the system32 folder for this file:

chkdsk.exe

Is it there?

deeken

Jan 9 2006, 04:05 PM

I can only find chkdsk but not chkdsk.exe

Mosaic1

Jan 9 2006, 07:17 PM

Yuo do have the file. But you have a setting which is not a good idea.

IF you open folder options and click the view tab and then scroll to this entry:
Hide Extensions for known file types

Deselect that entry and then apply.

But now something is preventing chkdsk from running. You may have a path problem.

Right click on My Computer and click properties.

Do you get an error of some type when you do that?

deeken

Jan 9 2006, 07:32 PM

Yes,
I get an error that says"framedyn.dll cannot be found. Try reinstalling this might fix the problem.

Mosaic1

Jan 9 2006, 07:38 PM

Good. There's your problem right there.

Please do this. Right clickj on my computer again and choose properties.

Click okj on the error message and then Click the advanced tab.

Now near the bottom of the Advanced properties page you'll see a button named Environment Variables.

Click that.

Under System Variables (That's the second of the two lists) is there a variable named Path? If so, double click on Path and then just copy the contents of the box which will appear. Do not erase or add anything. I'll help you with that.

Like mine says this:

%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM

That tells the system where to look for files.

Let me know.

deeken

Jan 9 2006, 07:54 PM

ok this is what I copied:%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\ULEADS~1\Mpeg

Mosaic1

Jan 9 2006, 08:04 PM

Look in System32\WBEM folder for framedyn.dll

Is it there?

deeken

Jan 9 2006, 09:05 PM

No its not there.

Mosaic1

Jan 9 2006, 09:15 PM

Let;s have a look here:

C:\windows\system32\dllcache

If you find framedyn.dll in there, right click on it and click copy from the menu.

Then open the
C:\windows\system32\WBEM folder

Right click on am empty space in the C:\windows\system32\WBEM folder and click paste on the menu.

this will put a copy of framedyn.dll in there where it should be.

Let me know. Otherwise, we'll have to extract a copy from your install folder. Do you have a copy of the SP2 folder on the hard drive?

deeken

Jan 9 2006, 09:39 PM

ok, I found it! It was where you said it would be, I forgot to click on the wbem folder. It is in that folder.

Mosaic1

Jan 9 2006, 10:01 PM

So now you havea framedyn.dll in the WBEM Folder.

Right click on my computer and click properties. Do you still get an error?

deeken

Jan 9 2006, 10:04 PM

yes, I have it in the wbem folder but I am still getting the error when I click on properties.

Mosaic1

Jan 9 2006, 10:12 PM

The fact that it is there and not found, along with the chkdsk problem says that there is something wrong with your path statement. Windows can't find those files.

please do this for me.

Go to Start >Run and type cmd.exe
Press enter

Copy and paste in this command and press enter. (to paste, right click in the command window and click paste on the menu.)

path >path.txt & Start Notepad path.txt

when path.txt opens, please copy and paste the contents here.

deeken

Jan 10 2006, 02:03 AM

PATH=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\ULEADS~1\Mpeg

That is what it said.

Mosaic1

Jan 10 2006, 03:11 PM

That's not what it should say. Those are the short versions, that is, environmental variables and should be expanded to the full path like this:

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM

Let's see what we can see using another command.

Go to Start >Run and type cmd.exe again.

Copy and paste this command into the command window. When set.txt opens, please copy and paste the results into your next reply here.

set>set.txt & Start Notepad set.txt

deeken

Jan 10 2006, 09:08 PM

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Ken\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HOME-SQOUMK8BFH
ComSpec=C:\WINDOWS\system32\cmd.exe
HOMEDRIVE=C:
HOMEPATH=\
LOGONSERVER=\\HOME-SQOUMK8BFH
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\ULEADS~1\Mpeg
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0803
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Ken\LOCALS~1\Temp
TMP=C:\DOCUME~1\Ken\LOCALS~1\Temp
USERDOMAIN=HOME-SQOUMK8BFH
USERNAME=Ken
USERPROFILE=C:\Documents and Settings\Ken
windir=C:\WINDOWS

Mosaic1

Jan 11 2006, 02:46 AM

I need to ave a good look at a registry key now please.

Copy and paste this next command into a command pormpt sand press enter.
reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment" >env.txt & Start notepad env.txt

When env.txt opens, please post the contents here.

deeken

Jan 11 2006, 04:19 AM

Hi,
I did what you said and it says "reg is not recognized as an internal or external command, operable program or batch file.

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