Please find attached my current log. I have all but a few days ago totally reloaded the entire system from scratch due to a hard drive failure...and already I have spyware I can't remove.!!
Identified as BackWeb Lite...registry entries for:
HKEY_USERS\S-1-5-18\SOFTWARE\BACKWEB
HKEY_USERS\DEFAULT\SOFTWARE\BACKWEB
Running Spybot S&D from boot-up doesn't remove it either
Your advice would be greatly appreciated.
Cheers,
Aa
Logfile of HijackThis v1.99.1
Scan saved at 22:00:29, on 05/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Ahead\InCD\InCDsrv.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\system32\devldr32.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE
E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\WINDOWS\System32\CTsvcCDA.EXE
E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
E:\WINDOWS\System32\GEARSec.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\system32\ezSP_Px.exe
E:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-xu\msnappau.exe
E:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
E:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
E:\Program Files\Ahead\InCD\InCD.exe
E:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
E:\Program Files\Creative\ShareDLL\CtNotify.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\Program Files\Creative\ShareDLL\MediaDet.Exe
E:\Program Files\Nikon\NkView5\NkvMon.exe
E:\Program Files\SpywareGuard\sgmain.exe
E:\Program Files\SpywareGuard\sgbhp.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\WINDOWS\System32\MsPMSPSv.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\WINDOWS\system32\NOTEPAD.EXE
E:\Program Files\HiJackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by cablecom hispeed internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - E:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - E:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O4 - HKLM\..\Run: [DIAGENT] E:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [UpdReg] E:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] E:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] E:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [RecoverFromReboot] E:\WINDOWS\Temp\RecoverFromReboot.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] E:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [msnappau] "E:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-xu\msnappau.exe"
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] E:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Disc Detector] E:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Norton Ghost 9.0] E:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: SpywareGuard.lnk = E:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = E:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: NkvMon.exe.lnk = E:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1114813340296
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - E:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - E:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - E:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - E:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - E:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe