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Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
Nshapiro1
Help - and I'm a novice, so please be gentle.

Here's my log.

Logfile of HijackThis v1.99.1
Scan saved at 10:54:03 PM, on 3/27/2000
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\helper.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\AEIWLSTA.EXE
C:\WINNT\LTSMMSG.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
C:\Documents and Settings\nshapiro.WSBID04743\Application Data\mroh.exe
C:\WINNT\system32\fast.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\taskmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\nshapiro.WSBID04743\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
F2 - REG:system.ini: UserInit=C:\WINNT\System32\userinit.exe,C:\WINNT\System32\svcpack.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3BAB4E58-B544-26E3-8755-67550DAC7844} - C:\WINNT\system32\luipfxz.dll (file missing)
O2 - BHO: (no name) - {4DFF1609-E21F-0AB5-875E-155509A12A40} - C:\WINNT\system32\uye.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {81517C39-C281-C523-FE7F-CFC88BCF3A9F} - C:\WINNT\system32\vcog.dll
O2 - BHO: PopKiller Class - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O2 - BHO: (no name) - {A3DFDA85-1D92-4E28-8C0C-522574ACDC8A} - C:\WINNT\system32\msacrohlp.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O3 - Toolbar: Virtual Maid - {77B2F8DE-CB3F-4b6b-839B-807DD1ADBA1C} - C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AEIWLSTA.EXE] AEIWLSTA.EXE
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [Awoa] C:\Documents and Settings\nshapiro.WSBID04743\Application Data\mroh.exe
O4 - HKCU\..\Run: [Kwll] C:\WINNT\system32\fast.exe
O4 - Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Microsoft AntiSpyware helper - {568C57B9-2006-4C9D-92EE-B8CBCB647AE2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {568C57B9-2006-4C9D-92EE-B8CBCB647AE2} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...73/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = its.caregroup.org
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

thanks! NS
LoPhatPhuud
First:
Please copy the text in the box below to Notepad and save it to your desktop as reginfo.bat.
CODE
regedit /e inf1.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer"
regedit /e inf2.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon"
copy inf1.txt + inf2.txt= reginfo.txt
del inf1.txt
del inf2.txt
start notepad.exe reginfo.txt
exit

Double-click on the reginfo.bat file, and it will run and create a text document (reginfo.txt) on your desktop which will open in Notepad.

Copy and paste the contents of that entire file in this thread.


Second:
Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'C:\Program Files\Hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Check the following items in HijackThis.
(note: If any R* items do not appear in Safe Mode, re-run HiJackThis in Normal Mode and remove them after you finish removing these items.)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmaid.com/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmaid.com/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmaid.com/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmaid.com/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
F2 - REG:system.ini: UserInit=C:\WINNT\System32\userinit.exe,C:\WINNT\System32\svcpack.exe

O2 - BHO: (no name) - {3BAB4E58-B544-26E3-8755-67550DAC7844} - C:\WINNT\system32\luipfxz.dll (file missing)
O2 - BHO: (no name) - {4DFF1609-E21F-0AB5-875E-155509A12A40} - C:\WINNT\system32\uye.dll
O2 - BHO: (no name) - {81517C39-C281-C523-FE7F-CFC88BCF3A9F} - C:\WINNT\system32\vcog.dll
O2 - BHO: (no name) - {A3DFDA85-1D92-4E28-8C0C-522574ACDC8A} - C:\WINNT\system32\msacrohlp.dll

O3 - Toolbar: Virtual Maid - {77B2F8DE-CB3F-4b6b-839B-807DD1ADBA1C} - C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL

O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKCU\..\Run: [Awoa] C:\Documents and Settings\nshapiro.WSBID04743\Application Data\mroh.exe
O4 - HKCU\..\Run: [Kwll] C:\WINNT\system32\fast.exe

O9 - Extra button: Microsoft AntiSpyware helper - {568C57B9-2006-4C9D-92EE-B8CBCB647AE2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {568C57B9-2006-4C9D-92EE-B8CBCB647AE2} - (no file) (HKCU)

O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -

Close all windows except HijackThis and click Fix checked.

While still in Safe Mode*, delete the following: (you may need to show hidden files**)
(Files specified without a full path will be lcoated in C:\Windows\ or C:\Windows\System32\)
C:\Documents and Settings\nshapiro.WSBID04743\Application Data\mroh.exe
C:\WINNT\system32\fast.exe

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.
Nshapiro1
Thanks for your help.
Here's my reginfo:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\run]
"notepad.exe"="msmsgs.exe"
"winlogon.exe"="helper.exe"
"notepad2.exe"="popuper.exe"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultUserName"="Nshapiro"
"PowerdownAfterShutdown"="0"
"ReportBootOk"="1"
"Shell"="explorer.exe, msmsgs.exe"
"ShutdownWithoutLogon"="1"
"System"=""
"Userinit"="C:\\WINNT\\System32\\userinit.exe,C:\\WINNT\\System32\\svcpack.exe"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"ShowLogonOptions"=dword:00000001
"AltDefaultUserName"="Nshapiro"
"AltDefaultDomainName"="WSBID04743"
"AutoAdminLogon"="0"
"DefaultDomainName"="WSBID04743"
"DisableCAD"=dword:00000000
"DCacheUpdate"=hex:50,cc,5f,d2,76,8f,c4,01
"Welcome"=" to CareGroup Network"
"DontDisplayLastUserName"="1"
"SlowLinkTimeOut"=dword:00004e20
"SlowLinkProfileDefault"=dword:00000000
"ProfileDlgTimeOut"=dword:0000001e

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\DomainCache]
"ITS"="its.caregroup.org"
"ITS-MESSAGING"=""

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{25537BA6-77A8-11D2-9B6C-0000F8080861}]
@="Folder Redirection"
"ProcessGroupPolicy"="ProcessGroupPolicy"
"DllName"=hex(2):66,00,64,00,65,00,70,00,6c,00,6f,00,79,00,2e,00,64,00,6c,00,\
6c,00,00,00
"NoMachinePolicy"=dword:00000001
"NoSlowLink"=dword:00000001
"NoBackgroundPolicy"=dword:00000001
"PerUserLocalSettings"=dword:00000001
"NoGPOListChanges"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{35378EAC-683F-11D2-A89A-00C04FBBCFA2}]
"Status"=dword:00000000
"LastPolicyTime"=dword:00c5fa12
"PrevSlowLink"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{3610eda5-77ef-11d2-8dc5-00c04fa31a66}]
@="Microsoft Disk Quota"
"NoMachinePolicy"=dword:00000000
"NoUserPolicy"=dword:00000001
"NoSlowLink"=dword:00000001
"NoBackgroundPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"PerUserLocalSettings"=dword:00000000
"RequiresSuccessfulRegistry"=dword:00000001
"EnableAsynchronousProcessing"=dword:00000000
"DllName"=hex(2):64,00,73,00,6b,00,71,00,75,00,6f,00,74,00,61,00,2e,00,64,00,\
6c,00,6c,00,00,00
"ProcessGroupPolicy"="ProcessGroupPolicy"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{42B5FAAE-6536-11d2-AE5A-0000F87571E3}]
@="Scripts"
"ProcessGroupPolicy"="ProcessScriptsGroupPolicy"
"DllName"=hex(2):67,00,70,00,74,00,65,00,78,00,74,00,2e,00,64,00,6c,00,6c,00,\
00,00
"NoSlowLink"=dword:00000001
"NoGPOListChanges"=dword:00000001
"NotifyLinkTransition"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{827D319E-6EAC-11D2-A4EA-00C04F79F83A}]
"ProcessGroupPolicy"="SceProcessSecurityPolicyGPO"
"DllName"=hex(2):73,00,63,00,65,00,63,00,6c,00,69,00,2e,00,64,00,6c,00,6c,00,\
00,00
@="Security"
"NoUserPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"EnableAsynchronousProcessing"=dword:00000001
"MaxNoGPOListChangesInterval"=dword:00000001
"Status"=dword:00000000
"LastPolicyTime"=dword:00a271e7
"PrevSlowLink"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{A2E30F80-D7DE-11d2-BBDE-00C04F86AE3B}]
"ProcessGroupPolicy"="ProcessGroupPolicy"
"DllName"=hex(2):69,00,65,00,64,00,6b,00,63,00,73,00,33,00,32,00,2e,00,64,00,\
6c,00,6c,00,00,00
@="Internet Explorer Branding"
"NoSlowLink"=dword:00000001
"NoBackgroundPolicy"=dword:00000000
"NoGPOListChanges"=dword:00000001
"NoMachinePolicy"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{B1BE8D72-6EAC-11D2-A4EA-00C04F79F83A}]
"ProcessGroupPolicy"="SceProcessEFSRecoveryGPO"
"DllName"=hex(2):73,00,63,00,65,00,63,00,6c,00,69,00,2e,00,64,00,6c,00,6c,00,\
00,00
@="EFS recovery"
"NoUserPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"RequireSuccessfulRegistry"=dword:00000001
"Status"=dword:00000000
"LastPolicyTime"=dword:00c5fa19
"PrevSlowLink"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{c6dc5466-785a-11d2-84d0-00c04fb169f7}]
@="Application Management"
"DllName"=hex(2):61,00,70,00,70,00,6d,00,67,00,6d,00,74,00,73,00,2e,00,64,00,\
6c,00,6c,00,00,00
"ProcessGroupPolicy"="ProcessGroupPolicyObjects"
"NoBackgroundPolicy"=dword:00000001
"RequiresSucessfulRegistry"=dword:00000000
"NoSlowLink"=dword:00000001
"PerUserLocalSettings"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{e437bc1c-aa7d-11d2-a382-00c04f991e27}]
@="IP Security"
"ProcessGroupPolicy"="ProcessIPSECPolicy"
"DllName"=hex(2):67,00,70,00,74,00,65,00,78,00,74,00,2e,00,64,00,6c,00,6c,00,\
00,00
"NoUserPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000

--------------------------------------------------------------------------------
here's my highjackthis log file:

Logfile of HijackThis v1.99.1
Scan saved at 10:13:36 PM, on 3/28/2000
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINNT\system32\helper.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\AEIWLSTA.EXE
C:\WINNT\LTSMMSG.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\hijack this\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AEIWLSTA.EXE] AEIWLSTA.EXE
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...73/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = its.caregroup.org
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe


I wasn't able to find the 15th item on the list that you told me to delete that is R1-HCKU....http://red.clientapps.yahoo.com/customize/...//www.yahoo.com



Please let me know if you need anything else. Now, when I open ie, it is blank. (certainly a step in the right direction?)

thanks again,
NS
LoPhatPhuud
We need to clean up a few items in the registry and delete

Launch Notepad.
Copy/paste the text in the box below into a new text file.
Save it as fixme.reg on your Desktop

CODE
REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\run]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"
"Userinit"="C:\\WINNT\\System32\\userinit.exe"



Locate fixme.reg on your Desktop and double-click on it.

You will receive a prompt similar to: "Do you wish to merge the information into the registry?".

Answer 'Yes' and wait for a message to appear similar to "Merged Successfully".


Second:
Reboot into Safe Mode and delete these two files:
C:\WINNT\messages.exe
C:\WINNT\\System32\svcpack.exe


Third:
Run HiJackThis again and post a new log in this thread for final review.

Also be sure to le me know if there are any continuing problems.
Nshapiro1
So, I wasn't able to find these two files anywhere. Are they definitely there?
C:\WINNT\messages.exe
C:\WINNT\\System32\svcpack.exe

Here's my log:

Logfile of HijackThis v1.99.1
Scan saved at 12:52:21 AM, on 3/29/2000
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
C:\WINNT\Explorer.EXE
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\AEIWLSTA.EXE
C:\WINNT\LTSMMSG.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\hijack this\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINNT\System32\userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AEIWLSTA.EXE] AEIWLSTA.EXE
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
O4 - Global Startup: MA521 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA521 Configuration Utility\wlancfg5.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc...73/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = its.caregroup.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = its.caregroup.org
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

Also, my internet explorer is missing all of its toolbars, should I reinstall?

thanks.
LoPhatPhuud
Your log is clean at last!!

Now lets see if we can get the toolbars back...

Launch Notepad.
Copy/paste the text in the box below into a new text file.
Save it as fixme.reg on your Desktop

CODE
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarCustomize"=dword:00000000
"NoBandCustomize"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000



Locate fixme.reg on your Desktop and double-click on it.

You will receive a prompt similar to: "Do you wish to merge the information into the registry?".

Answer 'Yes' and wait for a message to appear similar to "Merged Successfully".


Let me know if that works...
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