Hi

I've spent allready 10 houres cleaning an infected xphome laptop.

I ran search&destroy and adware in safe mode, wich allready removed me about 20 entries.

But I'm stucked on some spy/mal/ad-ware...
I can't get rid of these: Can you inform me how to do please?

I have another problem, wich could be related, so I'm asking: I cannot access my email. When I run outlook express, it connects, start retrieving the first mail (it even tells me I have 4 coming), but then raises an error.

Finally, I have about every 5 minutes, an iexporer popup, with some search reslut on different subjects.

I've seen that sixtypopsix process running, and I was thinking "maybe it is his fault", but still...
And, btw, when I run outlook express, it launches ms messenger in background. Has this something to do with it?

As you can see, I'm running out of ideas (and creativity:-)

Thanks


Logfile of HijackThis v1.99.1
Scan saved at 22:52:07, on 7/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Intelligent\ISDN 2000 XP\Status.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\highJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Status] C:\Program Files\Intelligent\ISDN 2000 XP\Status..exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitebvg32.exe
O4 - HKLM\..\Run: [sixtysix] C:\WINDOWS\sixtypopsix.exe
O4 - HKLM\..\Run: [nifcd] C:\WINDOWS\nifcd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ADIX FIDUCIAIRE.lnk = C:\adixfid\Adixfid.exe
O4 - Global Startup: ADIX SOCIETE.lnk = C:\adixsoc\Adixsoc.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

Hi yull,

You might want to save this page on your favorites, so you can find it again when you return. You can also click on your name and click on "Find All Posts" to find your thread.

Run HijackThis, click on "Scan" and check the boxes next to all these items.

O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)

O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitebvg32.exe
O4 - HKLM\..\Run: [sixtysix] C:\WINDOWS\sixtypopsix.exe
O4 - HKLM\..\Run: [nifcd] C:\WINDOWS\nifcd.exe
O4 - Startup: PowerReg Scheduler V3.exe

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

Show hidden files. How do I show hidden files?
At the end if the fix you can return the files to hidden status if you want.

Delete the following files in red (it could be that they are deleted already):

C:\windows\system32\elitebvg32.exe
C:\WINDOWS\sixtypopsix.exe
C:\WINDOWS\nifcd.exe

Restart your computer and post a new log in this thread.

here a new hjt report

I don't see iexporer popups anymore, but still I don't have access to my mail using outlook express.

here's the outlook error:

Votre serveur a mis fin à la connexion de manière inattendue. Les causes possibles peuvent être des problèmes au niveau du serveur ou du réseau, ou une trop longue période d'inactivité. Compte : 'pop.busmail.net', Serveur : 'pop.busmail.net', Protocole : POP3, Réponse du serveur : '+OK 7149 octets', Port : 110, Sécurisé (SSL) : Non, Numéro d'erreur : 0x800CCC0F

and here the hjt log

thanks

Logfile of HijackThis v1.99.1
Scan saved at 20:57:27, on 8/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Intelligent\ISDN 2000 XP\Status.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\taskmgr.exe
C:\highJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Status] C:\Program Files\Intelligent\ISDN 2000 XP\Status.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitebvg32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ADIX FIDUCIAIRE.lnk = C:\adixfid\Adixfid.exe
O4 - Global Startup: ADIX SOCIETE.lnk = C:\adixsoc\Adixsoc.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

I replaced norton antivirus with the free version of avast. During the installation, it removed me about 7 infected files.
I guess I'll never use norton products of my live anymore.

after the installation (and complete system check) of avast, I had the following

outlook is running fine now, no problems anymore :thumb:
I don't had any popups anymore the last two hours. :thumb:

spybot and adaware still find me some spYware, but it doesn't look to have any impact on the laptop

I'll post a new hjt log this evening

thanks for the help
You really helped me :)