Below I post the hijack logfile! Can you tell me what else is needed? Thanks for any help!

Logfile of HijackThis v1.98.2
Scan saved at 14:33:59, on 18.01.2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
C:\Programme\Microsoft SQL Server\MSSQL$FLOWFACT\Binn\sqlservr.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4mon.exe
C:\WINNT\System32\ltcm000c.exe
C:\PROGRA~1\PDFCRE~1\PDFLoader.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
D:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Programme\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
D:\Programme\PrintKey2000\Printkey2000.exe
C:\Programme\WinZip\WZQKPICK.EXE
C:\Palm\HOTSYNC.EXE
C:\Dokumente und Einstellungen\Tom\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.t-online.de/service/redir/ie_suche.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.t-online.de/service/redir/ie_t-online.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.t-online.de/service/redir/ie_t-online.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer bereitgestellt von T-Online International AG
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Programme\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [PDFCreator] C:\PROGRA~1\PDFCRE~1\PDFLoader.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programme\Norton Internet Security Professional\UrlLstCk.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINNT\system32\defragfatx.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = D:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Dienst-Manager.lnk = C:\Programme\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Programme\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Printkey2000.lnk = D:\Programme\PrintKey2000\Printkey2000.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programme\WinZip\WZQKPICK.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.t-online.de/service/redir/ie_t-online.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ghp-cs.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ghp-cs.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ghp-cs.com

Hi tom999,

There is a newer version (1.99) of HijackThis than what you are using. Please get the new version from one of these addresses.
http://209.133.47.12/~merijn/files/HijackThis.exe
http://www.mjc1.com/mirror/hjt/
http://downloads.net-integration.net/HijackThis.exe
http://www.computercops.biz/downloads-file-328.html
http://www.downloads.subratam.org/hijackthis.zip

Run HijackThis, click on "Scan" and check the boxes next to all these items.

O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINNT\system32\defragfatx.exe


Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

Show hidden files. How do I show hidden files?

Delete the following files in red (it could be that they are deleted already):

C:\WINNT\system32\defragfatx.exe

Restart your computer and post a new log in this thread.

Hi Bobbi,

below I post the new hijackthis-logfile. I am not sure that I got rid of everything. Anyway, thanks for your help!

Logfile of HijackThis v1.99.0
Scan saved at 09:00:33, on 21.01.2005
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
C:\Programme\Microsoft SQL Server\MSSQL$FLOWFACT\Binn\sqlservr.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\Programme\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4mon.exe
C:\WINNT\System32\ltcm000c.exe
C:\PROGRA~1\PDFCRE~1\PDFLoader.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
D:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Programme\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
D:\Programme\PrintKey2000\Printkey2000.exe
C:\Programme\WinZip\WZQKPICK.EXE
C:\Palm\HOTSYNC.EXE
C:\WINNT\System32\MDM.EXE
C:\Dokumente und Einstellungen\Tom\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.t-online.de/service/redir/ie_suche.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.t-online.de/service/redir/ie_t-online.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.t-online.de/service/redir/ie_t-online.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer bereitgestellt von T-Online International AG
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Programme\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [PDFCreator] C:\PROGRA~1\PDFCRE~1\PDFLoader.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programme\Norton Internet Security Professional\UrlLstCk.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = D:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Dienst-Manager.lnk = C:\Programme\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Programme\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Printkey2000.lnk = D:\Programme\PrintKey2000\Printkey2000.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programme\WinZip\WZQKPICK.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.t-online.de/service/redir/ie_t-online.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ghp-cs.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ghp-cs.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ghp-cs.com
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
O23 - Service: Verwaltungsdienst für die Verwaltung logischer Datenträger - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service - Unknown - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: Norton AntiVirus Auto-Protect-Dienst - Symantec Corporation - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Programme\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe

Hi tom999,

This log is clean!

This is a good time to set up protection against further attacks. Read the article behind this link "How did I get infected". If you don't already have them, you need an antivirus that is updated, a good firewall for example Kerio Personal Firewall or ZoneLabs Zone Alarm, a spyware blocker like SpywareBlaster and also IE-Spyads and spyware detection (Ad-aware SE and SpyBot S+D). All of these have good free versions available... be very cautious about any security software that advertises in popups or other intrusive ways, they are not only usually useless, but also often have malware in them....

Instead of Internet Explorer, use a different browser like Opera, Mozilla or Firefox.

Last, but not least, you need to keep Windows and Internet Explorer up to date by getting all the latest security patches that protects your computer.

This can be accessed by going to http://windowsupdate.microsoft.com/ and following the prompts. You really need to do this! Windows 2000 is on SP-4 and you are on SP-2!

Please post back if you are still having any problems....

Thanks for the help!

tom999