:mad: :mad: i've had this trojan for a while. and i keep getting messages from AVG when i startup my computer saying that the Trojan horse Startpage.5.BQ is found in C:\WINDOWS\system32\notepad.exe
when i run AVG i hit the "move infected file to virus vault" and it says that the virus is critical for the proper running of my computer...blah blah blah. i hit okay. and nothing happens.
and it suggests using the Windows disk to re-install the app. but i can't find it on the disk? i'm extrememly confused and don't know what to do.
i don't know how to get the virus off my computer and i don't know where to download notepad from again.

PLEASE HELP!! thank you!! :]

Hello bad_stickleback

Can you confirm that you got infected by that trojan Startpage.5.BQ and not with Startpage.5.DQ?

I've checked up various viruslists bout you request but couldn't find such an entry. So I assume you may have mistyped.

If it is Startpage.DQ, here a possible solution:
Mc Afee

I would advice you to create a HJT log in addition, following the steps here

READ THIS FIRST

This link will tell you where to get the needed programs for you HJT log file.

After that you should post your HJT log file here:

HELP! Think you are Infected?

Regards
B. Udo

Yes. I'm sure its BQ not DQ. Should I still do the HJT log thing??


I ran Ad-Aware for the first time. and i don't know what to do :(

Hi bad_stickleback

I would recommend to post a HJT log. Please make sure you are using HTJ release 1.98 (s. my last postong for details)

Regards
B. Udo

I was told to post my HJT log here. okay.
please help!! :]


Logfile of HijackThis v1.98.2
Scan saved at 1:51:19 PM, on 8/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\WindowsUpd1.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\documents and settings\user\local settings\temp\rzcNk.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.191.52/3535/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://image73.eguard.com/sharewareonline/...1803-pua-4.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob\Local Settings\Temp\BKxm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yahoo Messenger] NETSTATT.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [rzcNk] C:\documents and settings\user\local settings\temp\rzcNk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\RunOnce: [Yahoo Messenger] NETSTATT.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab



thank you very much!!

First:
Please Download CoolWebShredder, from
http://www.merijn.org/files/cwshredder.zip
http://www.zerosrealm.com/downloads/CWShredder.zip

Extract CWShredder to its own folder,
Reboot in Safe Mode*** and run the program.
Be sure all open windows are closed.
Click the 'Fix ->' button.
Make sure you let it fix all CWS Remnants.
Afterwards Reboot.

Then, please Post a fresh Hijack This log in this thread.


*** How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406


Second:
Download the latest version of Adaware (get the free edition)
http://www.lavasoft.de/software/adaware/
(choose download from the lefthand menu)

Go to: Select Full Install and choose the download location of your choice (1.7mb)
Choose Download from http://fileforum.betanews.com/detail.php3?fid=965718306 <--(I found FileForum easiest)

Be sure to UPDATE BEFORE SCANNING FIRST!! That is a very important step and I have included easy directions.

After download and installing first, please update the program. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen.

Next, go to Settings (the gear icon at the top) and then *Scanning* and checkmark these items so they will be green:
Scan within archives
Scan my IE Favorites for banned URLS
Scan my hosts file

Then click *proceed* to save settings.

Click on *Tweak* next. And checkmark to make this green also:
Automatically try to unregister objects prior to deletion

Click on *proceed*

Next, from the main screen, click on *Start* (lower righthand corner) and put a dot in the box next to *use Custom scanning options*, then click *Next* to start your scan.

Checkmark any items found after scanning to remove (this will actually put them in quarantine and can recover from backup if any should not be removed).

Reboot your PC after cleaning with Adaware and scan again. Repeat the process until no further items are found as bad.

Run HiJackThis and post a new log in this thread.

okay, i ran CWShredder in safe mode and heres my HJT log after that, but before running AdAware.

Logfile of HijackThis v1.98.2
Scan saved at 8:24:06 AM, on 8/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\WindowsUpd1.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\NETSTATT.EXE
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\documents and settings\user\local settings\temp\rzcNk.exe
C:\WINDOWS\System32\NDrv.exe
C:\Program Files\AOL Companion\companion.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.191.52/3535/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://image73.eguard.com/sharewareonline/...1803-pua-4.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob\Local Settings\Temp\BKxm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yahoo Messenger] NETSTATT.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [rzcNk] C:\documents and settings\user\local settings\temp\rzcNk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\RunOnce: [Yahoo Messenger] NETSTATT.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

:o I can't find the "Automatically try to ungregister objects prior to deletion" on the *TWEAK* menu of Adaware. where would i find it??

Sorry, those Ad-Aware instructions were not for the new SE version. Here they are:

1. Download and Install Ad-Aware SE, keeping the default options. However, some of the settings will need to be changed before your first scan.
http://www.majorgeeks.com/download506.html

2.Close ALL windows except Ad-Aware SE

3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window

1) In the ‘General’ window make sure the following are selected in green:
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)

Under Definitions:
*Prompt to udate outdated definitions - set the number of days

2) Click on the ‘Scanning’ button on the left and select in green :

Under Driver, Folders & Files:
*Scan Within Archives

Under Select drives & folders to scan -
*choose all hard drives

Under Memory & Registry: all green
*Scan Active Processes
*Scan Registry
*Deep Scan Registry
*Scan my IE favorites for banned URL’s
*Scan my Hosts file


3) Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:
*Move deleted files to recycle bin

Under Logfile Detail Level: (all green)
*include addtional object information
*DESELECT - include negligible objects information
*include environment information

Under Alternate Data Streams:
*Don't log streams smaller than 0 bytes
*Don't log ADS with the following names: CA_INOCULATEIT

4) Click the ‘Tweak’ button and select in green:

Under the ‘Scanning Engine’:
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only

Under the ‘Cleaning Engine’:
*Let Windows remove files in use at next reboot

Under the Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please do not check and make Green: Include Module list in logfile

5. Click on ‘Proceed’ to save the settings.

6. Click ‘Start’

*Choose:'Perform Full System Scan'
*DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

7. Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

8. If Ad-Aware SE finds bad entries in the registry or bad files, you will receive a list of what it found in the window

9. Save the log file when it asks and then click ‘finish’

10. REBOOT to complete the removal of what Ad-Aware SE found.

11. Post the Ad-AWare log in this thread.


Finally, run HiJackThis again and post a new HiJackThis log in this thread.

adaware log:

Lavasoft Ad-Aware Personal Build 1.03
Logfile created on:Saturday, August 28, 2004 3:42:50 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R5 22.08.2004
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
180Solutions(TAC index:8):13 total references
Alexa(TAC index:5):1 total references
BargainBuddy(TAC index:8):1 total references
BonziBuddy(TAC index:7):1 total references
BrowserAid(TAC index:6):9 total references
Claria(TAC index:7):2 total references
ClearSearch(TAC index:7):4 total references
ClickSpring(TAC index:6):9 total references
CometSystems(TAC index:7):52 total references
Cydoor(TAC index:7):1 total references
DyFuCA(TAC index:3):2 total references
eUniverse(TAC index:10):6 total references
EzuLa(TAC index:6):2 total references
Lycos Sidesearch(TAC index:7):9 total references
MemoryWatcher(TAC index:4):6 total references
midADdle(TAC index:4):2 total references
NetPal(TAC index:9):1 total references
Other(TAC index:5):1 total references
Possible Browser Hijack attempt(TAC index:3):5 total references
PromulGate(TAC index:5):9 total references
Rads01.Quadrogram(TAC index:6):2 total references
SahAgent(TAC index:9):10 total references
StatBlaster(TAC index:8):4 total references
Tracking Cookie(TAC index:3):62 total references
VirtuMonde(TAC index:10):4 total references
Virtumundo(TAC index:10):1 total references
VX2(TAC index:10):7 total references
WhenU(TAC index:10):3 total references
Win32.Backdoor.Spyboter(TAC index:6):8 total references
WinFavorites(TAC index:6):3 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R5 22.08.2004
Internal build : 5
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 328807 Bytes
Total size : 1045437 Bytes
Signature data size : 1022881 Bytes
Reference data size : 22044 Bytes
Signatures total : 28808
Fingerprints total : 78
Fingerprints size : 3950 Bytes
Target categories : 15
Target families : 538
(Requires Ad-Aware SE or higher)


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:53 %
Total physical memory:523760 kb
Available physical memory:276624 kb
Total page file size:1280712 kb
Available on page file:1000852 kb
Total virtual memory:2097024 kb
Available virtual memory:2048816 kb
OS:Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)

Ad-Aware Settings
===========================
Set : Move deleted files to Recycle Bin
Set : Safe mode (always request confirmation)
Set : Don't log streams smaller than 0 Bytes
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Backup current definitions file before updating
Set : Play sound at scan completion if scan locates critical objects


8-28-2004 3:42:50 PM - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 416
ThreadCreationTime : 8-28-2004 7:00:37 PM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 480
ThreadCreationTime : 8-28-2004 7:00:39 PM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 504
ThreadCreationTime : 8-28-2004 7:00:40 PM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 548
ThreadCreationTime : 8-28-2004 7:00:41 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 560
ThreadCreationTime : 8-28-2004 7:00:41 PM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 824
ThreadCreationTime : 8-28-2004 7:00:41 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 880
ThreadCreationTime : 8-28-2004 7:00:41 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 964
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1036
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1152
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:11 [eebsvc.exe]
FilePath : C:\Program Files\Common Files\EPSON\EBAPI\
ProcessID : 1252
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal


#:12 [aolacsd.exe]
FilePath : C:\PROGRA~1\COMMON~1\AOL\ACS\
ProcessID : 1452
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal


#:13 [ati2evxx.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1476
ThreadCreationTime : 8-28-2004 7:00:42 PM
BasePriority : Normal


#:14 [avgserv.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG6\
ProcessID : 1508
ThreadCreationTime : 8-28-2004 7:00:43 PM
BasePriority : Normal
FileVersion : 6.0.1.696
ProductVersion : 6.0.1.696
ProductName : AVG6
CompanyName : GRISOFT s.r.o
FileDescription : AvgServ - displays notification message
InternalName : AvgServ
LegalCopyright : Copyright © GRISOFT 1998-2004
OriginalFilename : AvgServ

#:15 [sagent2.exe]
FilePath : C:\Program Files\Common Files\EPSON\EBAPI\
ProcessID : 1524
ThreadCreationTime : 8-28-2004 7:00:43 PM
BasePriority : Normal
FileVersion : 2, 3, 0, 0
ProductVersion : 1, 0, 0, 0
ProductName : EPSON Bidirectional Printer
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Printer Status Agent
InternalName : SAgent2
LegalCopyright : Copyright © SEIKO EPSON CORP. 2000-2001
OriginalFilename : SAgent2.exe

#:16 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1696
ThreadCreationTime : 8-28-2004 7:00:44 PM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:17 [wanmpsvc.exe]
FilePath : C:\WINDOWS\
ProcessID : 1752
ThreadCreationTime : 8-28-2004 7:00:45 PM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:18 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 208
ThreadCreationTime : 8-28-2004 7:00:47 PM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:19 [htpatch.exe]
FilePath : C:\WINDOWS\
ProcessID : 472
ThreadCreationTime : 8-28-2004 7:00:49 PM
BasePriority : Normal


#:20 [soundman.exe]
FilePath : C:\WINDOWS\
ProcessID : 108
ThreadCreationTime : 8-28-2004 7:00:49 PM
BasePriority : Normal
FileVersion : 5.0.16
ProductVersion : 5.0.16
ProductName : Realtek Sound Manager
CompanyName : Realtek Semiconductor Corp.
FileDescription : Realtek Sound Manager
InternalName : ALSMTray
LegalCopyright : Copyright © 2001-2003 Realtek Semiconductor Corp.
OriginalFilename : ALSMTray.exe
Comments : Realtek AC97 Audio Sound Manager

#:21 [atiptaxx.exe]
FilePath : C:\Program Files\ATI Technologies\ATI Control Panel\
ProcessID : 524
ThreadCreationTime : 8-28-2004 7:00:50 PM
BasePriority : Normal
FileVersion : 6.14.10.4012
ProductVersion : 6.14.10.4012
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright © 1998-2002 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe

#:22 [carpserv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 680
ThreadCreationTime : 8-28-2004 7:00:50 PM
BasePriority : Normal
FileVersion : 5.03.00.00
ProductVersion : 5.03.00.00
ProductName : Conexant carpserv
CompanyName : Conexant Systems
FileDescription : carpserv
InternalName : carpserv
LegalCopyright : Copyright© Conexant Systems, Inc. 2001
OriginalFilename : carpserv.exe

#:23 [shwicon.exe]
FilePath : C:\Program Files\CRW\
ProcessID : 600
ThreadCreationTime : 8-28-2004 7:00:50 PM
BasePriority : Normal
FileVersion : 2, 0, 4, 5
ProductVersion : 2, 0, 4, 5
ProductName : shwicon
CompanyName : MyComp
FileDescription : shwicon
InternalName : shwicon
LegalCopyright : Copyright © 2002
OriginalFilename : shwicon.exe

#:24 [incd.exe]
FilePath : C:\Program Files\Ahead\InCD\
ProcessID : 872
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal


#:25 [e_s10ic2.exe]
FilePath : C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\
ProcessID : 928
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal
FileVersion : 3.05
ProductVersion : 3.05
ProductName : EPSON Status Monitor 3
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Status Monitor 3
InternalName : E_S10IC2
LegalCopyright : Copyright © SEIKO EPSON CORP. 2002
OriginalFilename : E_S10IC2.EXE

#:26 [realplay.exe]
FilePath : C:\Program Files\Real\RealPlayer\
ProcessID : 284
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:27 [windowsupd1.exe]
FilePath : C:\WINDOWS\
ProcessID : 1032
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal
FileVersion : 0, 1, 13, 0
ProductVersion : 0, 1, 13, 0
ProductName : WindowsUpd
FileDescription : WindowsUpd
InternalName : WindowsUpd Component
LegalCopyright : Copyright © 2003
OriginalFilename : WindowsUpd.exe

#:28 [avgcc32.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG6\
ProcessID : 1076
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal
FileVersion : 6, 0, 0, 515
ProductVersion : 6, 0, 0, 0
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT s.r.o.
FileDescription : AVG Control Center
InternalName : AvgCC32
LegalCopyright : Copyright © 2003 GRISOFT s.r.o.
OriginalFilename : AvgCC32.EXE

#:29 [dpi.exe]
FilePath : C:\Program Files\Common Files\Dpi\
ProcessID : 1232
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal

Warning! PromulGate Object found in memory(C:\Program Files\Common Files\Dpi\dpi.exe)

PromulGate Object Recognized!
Type : Process
Data : dpi.exe
Category : Data Miner
Comment :
Object : C:\Program Files\Common Files\Dpi\


"C:\Program Files\Common Files\Dpi\dpi.exe"Process terminated successfully

#:30 [winampa.exe]
FilePath : C:\Program Files\Winamp\
ProcessID : 1288
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal


#:31 [motivesb.exe]
FilePath : C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\
ProcessID : 1580
ThreadCreationTime : 8-28-2004 7:00:51 PM
BasePriority : Normal
FileVersion : 05.00.00.asst_classic.smartbridge.20020518_104000
ProductVersion : 05.00.00.asst_classic.smartbridge
ProductName : Motive System
CompanyName : Motive Communications, Inc.
FileDescription : Motive SmartBridge
InternalName : version
LegalCopyright : Copyright 1998, 1999, 2000
OriginalFilename : version

#:32 [aoldial.exe]
FilePath : C:\Program Files\Common Files\AOL\ACS\
ProcessID : 1176
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal
FileVersion : 2.0.20.1.US.1
ProductVersion : 2.0.20.1.US.1
ProductName : AOL Connectivity Service
CompanyName : America Online, Inc
FileDescription : AOL Connectivity Service Dialer
LegalCopyright : Copyright © 2003 America Online, Inc.
OriginalFilename : AOLDial.exe

#:33 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 1808
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal
FileVersion : 6.5
ProductVersion : QuickTime 6.5
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:34 [aolsp scheduler.exe]
FilePath : C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\
ProcessID : 1748
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 69
ProductVersion : 1, 0, 0, 69
ProductName : AOLSP Scheduler
FileDescription : AOLSP Scheduler
InternalName : AOLSP Scheduler
LegalCopyright : Copyright © America Online, Inc. 2004
OriginalFilename : AOLSP Scheduler.exe

#:35 [netstatt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2020
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal

Warning! Win32.Backdoor.Spyboter Object found in memory(C:\WINDOWS\System32\NETSTATT.EXE)

Win32.Backdoor.Spyboter Object Recognized!
Type : Process
Data : NETSTATT.EXE
Category : Malware
Comment :
Object : C:\WINDOWS\System32\


"C:\WINDOWS\System32\NETSTATT.EXE"Process terminated successfully

#:36 [jusched.exe]
FilePath : C:\Program Files\Java\j2re1.4.2_04\bin\
ProcessID : 2108
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal


#:37 [mmtask.exe]
FilePath : C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\
ProcessID : 2120
ThreadCreationTime : 8-28-2004 7:00:52 PM
BasePriority : Normal
FileVersion : 1.0.0.1
ProductVersion : 1.0.0.1
ProductName : TODO: <Product name>
CompanyName : TODO: <Company name>
FileDescription : TODO: <File description>
InternalName : mmtask.exe
LegalCopyright : TODO: © <Company name>. All rights reserved.
OriginalFilename : mmtask.exe

#:38 [rzcnk.exe]
FilePath : C:\documents and settings\user\local settings\temp\
ProcessID : 2152
ThreadCreationTime : 8-28-2004 7:00:53 PM
BasePriority : Normal


#:39 [aoltray.exe]
FilePath : C:\Program Files\America Online 9.0a\
ProcessID : 2268
ThreadCreationTime : 8-28-2004 7:00:54 PM
BasePriority : Normal
FileVersion : 9.00.001
ProductVersion : 9.00.001
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : AOL Tray Icon
InternalName : AolTray
LegalCopyright : Copyright © America Online, Inc. 1999 - 2004

#:40 [mpbtn.exe]
FilePath : C:\Program Files\Verizon Online\SupportCenter\bin\
ProcessID : 2736
ThreadCreationTime : 8-28-2004 7:00:59 PM
BasePriority : Normal
FileVersion : 5.0.2.4.asst_classic.asst_mpbtn.20020806_105000
ProductVersion : 5.0.2.4.asst_classic.asst_mpbtn
ProductName : Motive System
CompanyName : Motive Communications, Inc.
FileDescription : Motive Chorus System Tray Button
InternalName : mpbtn
LegalCopyright : Copyright 1998, 1999, 2000
OriginalFilename : mpbtn

#:41 [wmiprvse.exe]
FilePath : C:\WINDOWS\System32\wbem\
ProcessID : 3024
ThreadCreationTime : 8-28-2004 7:01:00 PM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:42 [aim.exe]
FilePath : C:\Program Files\AIM95\
ProcessID : 3488
ThreadCreationTime : 8-28-2004 7:01:16 PM
BasePriority : Normal
FileVersion : 5.5.3595
ProductVersion : 5.5.3595
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

#:43 [companion.exe]
FilePath : C:\Program Files\AOL Companion\
ProcessID : 2888
ThreadCreationTime : 8-28-2004 7:33:59 PM
BasePriority : Normal
FileVersion : 1, 6, 2, 0
ProductVersion : 1, 6, 2, 0
ProductName : AOL Companion
FileDescription : AOL Companion
InternalName : Companion
LegalCopyright : Copyright 2004
OriginalFilename : Companion.EXE

#:44 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 2592
ThreadCreationTime : 8-28-2004 7:36:08 PM
BasePriority : Normal


#:45 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 4084
ThreadCreationTime : 8-28-2004 7:36:08 PM
BasePriority : High


#:46 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 3832
ThreadCreationTime : 8-28-2004 7:36:11 PM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:47 [htpatch.exe]
FilePath : C:\WINDOWS\
ProcessID : 228
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal


#:48 [soundman.exe]
FilePath : C:\WINDOWS\
ProcessID : 864
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 5.0.16
ProductVersion : 5.0.16
ProductName : Realtek Sound Manager
CompanyName : Realtek Semiconductor Corp.
FileDescription : Realtek Sound Manager
InternalName : ALSMTray
LegalCopyright : Copyright © 2001-2003 Realtek Semiconductor Corp.
OriginalFilename : ALSMTray.exe
Comments : Realtek AC97 Audio Sound Manager

#:49 [atiptaxx.exe]
FilePath : C:\Program Files\ATI Technologies\ATI Control Panel\
ProcessID : 200
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 6.14.10.4012
ProductVersion : 6.14.10.4012
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright © 1998-2002 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe

#:50 [shwicon.exe]
FilePath : C:\Program Files\CRW\
ProcessID : 612
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 2, 0, 4, 5
ProductVersion : 2, 0, 4, 5
ProductName : shwicon
CompanyName : MyComp
FileDescription : shwicon
InternalName : shwicon
LegalCopyright : Copyright © 2002
OriginalFilename : shwicon.exe

#:51 [e_s10ic2.exe]
FilePath : C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\
ProcessID : 1964
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 3.05
ProductVersion : 3.05
ProductName : EPSON Status Monitor 3
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Status Monitor 3
InternalName : E_S10IC2
LegalCopyright : Copyright © SEIKO EPSON CORP. 2002
OriginalFilename : E_S10IC2.EXE

#:52 [realplay.exe]
FilePath : C:\Program Files\Real\RealPlayer\
ProcessID : 1084
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:53 [windowsupd1.exe]
FilePath : C:\WINDOWS\
ProcessID : 1108
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 0, 1, 13, 0
ProductVersion : 0, 1, 13, 0
ProductName : WindowsUpd
FileDescription : WindowsUpd
InternalName : WindowsUpd Component
LegalCopyright : Copyright © 2003
OriginalFilename : WindowsUpd.exe

#:54 [avgcc32.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG6\
ProcessID : 120
ThreadCreationTime : 8-28-2004 7:36:12 PM
BasePriority : Normal
FileVersion : 6, 0, 0, 515
ProductVersion : 6, 0, 0, 0
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT s.r.o.
FileDescription : AVG Control Center
InternalName : AvgCC32
LegalCopyright : Copyright © 2003 GRISOFT s.r.o.
OriginalFilename : AvgCC32.EXE

#:55 [dpi.exe]
FilePath : C:\Program Files\Common Files\Dpi\
ProcessID : 2400
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal

Warning! PromulGate Object found in memory(C:\Program Files\Common Files\Dpi\dpi.exe)

PromulGate Object Recognized!
Type : Process
Data : dpi.exe
Category : Data Miner
Comment :
Object : C:\Program Files\Common Files\Dpi\


"C:\Program Files\Common Files\Dpi\dpi.exe"Process terminated successfully
"C:\Program Files\Common Files\Dpi\dpi.exe"Process terminated successfully

#:56 [winampa.exe]
FilePath : C:\Program Files\Winamp\
ProcessID : 376
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal


#:57 [motivesb.exe]
FilePath : C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\
ProcessID : 2768
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal
FileVersion : 05.00.00.asst_classic.smartbridge.20020518_104000
ProductVersion : 05.00.00.asst_classic.smartbridge
ProductName : Motive System
CompanyName : Motive Communications, Inc.
FileDescription : Motive SmartBridge
InternalName : version
LegalCopyright : Copyright 1998, 1999, 2000
OriginalFilename : version

#:58 [aoldial.exe]
FilePath : C:\Program Files\Common Files\AOL\ACS\
ProcessID : 2300
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal
FileVersion : 2.0.20.1.US.1
ProductVersion : 2.0.20.1.US.1
ProductName : AOL Connectivity Service
CompanyName : America Online, Inc
FileDescription : AOL Connectivity Service Dialer
LegalCopyright : Copyright © 2003 America Online, Inc.
OriginalFilename : AOLDial.exe

#:59 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 2436
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal
FileVersion : 6.5
ProductVersion : QuickTime 6.5
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:60 [aolsp scheduler.exe]
FilePath : C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\
ProcessID : 2432
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 69
ProductVersion : 1, 0, 0, 69
ProductName : AOLSP Scheduler
FileDescription : AOLSP Scheduler
InternalName : AOLSP Scheduler
LegalCopyright : Copyright © America Online, Inc. 2004
OriginalFilename : AOLSP Scheduler.exe

#:61 [netstatt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 3652
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal

Warning! Win32.Backdoor.Spyboter Object found in memory(C:\WINDOWS\System32\NETSTATT.EXE)

Win32.Backdoor.Spyboter Object Recognized!
Type : Process
Data : NETSTATT.EXE
Category : Malware
Comment :
Object : C:\WINDOWS\System32\


"C:\WINDOWS\System32\NETSTATT.EXE"Process terminated successfully
"C:\WINDOWS\System32\NETSTATT.EXE"Process terminated successfully

#:62 [jusched.exe]
FilePath : C:\Program Files\Java\j2re1.4.2_04\bin\
ProcessID : 3916
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal


#:63 [mmtask.exe]
FilePath : C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\
ProcessID : 2528
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal
FileVersion : 1.0.0.1
ProductVersion : 1.0.0.1
ProductName : TODO: <Product name>
CompanyName : TODO: <Company name>
FileDescription : TODO: <File description>
InternalName : mmtask.exe
LegalCopyright : TODO: © <Company name>. All rights reserved.
OriginalFilename : mmtask.exe

#:64 [rzcnk.exe]
FilePath : C:\documents and settings\user\local settings\temp\
ProcessID : 1088
ThreadCreationTime : 8-28-2004 7:36:13 PM
BasePriority : Normal


#:65 [portaol.exe]
FilePath : C:\PROGRA~1\PURENE~1\PORTMA~1\
ProcessID : 528
ThreadCreationTime : 8-28-2004 7:36:14 PM
BasePriority : Normal
FileVersion : 1.2.1393.0
ProductVersion : 1.2.1393.0
ProductName : Port Magic
CompanyName : Pure Networks, Inc.
FileDescription : Port Magic Application
InternalName : cfy
LegalCopyright : Copyright © 2002-2004 Pure Networks. All rights reserved.
OriginalFilename : PortMagic.exe

#:66 [ndrv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2824
ThreadCreationTime : 8-28-2004 7:36:14 PM
BasePriority : Normal

Warning! ClickSpring Object found in memory(C:\WINDOWS\System32\NDrv.exe)

ClickSpring Object Recognized!
Type : Process
Data : NDrv.exe
Category : Data Miner
Comment :
Object : C:\WINDOWS\System32\


"C:\WINDOWS\System32\NDrv.exe"Process terminated successfully

#:67 [aoltray.exe]
FilePath : C:\Program Files\America Online 9.0a\
ProcessID : 2712
ThreadCreationTime : 8-28-2004 7:36:17 PM
BasePriority : Normal
FileVersion : 9.00.001
ProductVersion : 9.00.001
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : AOL Tray Icon
InternalName : AolTray
LegalCopyright : Copyright © America Online, Inc. 1999 - 2004

#:68 [mpbtn.exe]
FilePath : C:\Program Files\Verizon Online\SupportCenter\bin\
ProcessID : 156
ThreadCreationTime : 8-28-2004 7:36:20 PM
BasePriority : Normal
FileVersion : 5.0.2.4.asst_classic.asst_mpbtn.20020806_105000
ProductVersion : 5.0.2.4.asst_classic.asst_mpbtn
ProductName : Motive System
CompanyName : Motive Communications, Inc.
FileDescription : Motive Chorus System Tray Button
InternalName : mpbtn
LegalCopyright : Copyright 1998, 1999, 2000
OriginalFilename : mpbtn

#:69 [wuauclt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 3824
ThreadCreationTime : 8-28-2004 7:36:25 PM
BasePriority : Normal
FileVersion : 5.4.3630.1106 (xpsp1.020828-1920)
ProductVersion : 5.4.3630.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Update AutoUpdate Client
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:70 [companion.exe]
FilePath : C:\Program Files\AOL Companion\
ProcessID : 3124
ThreadCreationTime : 8-28-2004 7:36:34 PM
BasePriority : Normal
FileVersion : 1, 6, 2, 0
ProductVersion : 1, 6, 2, 0
ProductName : AOL Companion
FileDescription : AOL Companion
InternalName : Companion
LegalCopyright : Copyright 2004
OriginalFilename : Companion.EXE

#:71 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3680
ThreadCreationTime : 8-28-2004 7:36:37 PM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE
Warning! ClickSpring Object found in memory(C:\WINDOWS\System32\NDrv.dll)

ClickSpring Object Recognized!
Type : Process
Data : NDrv.dll
Category : Data Miner
Comment :
Object : C:\WINDOWS\System32\


Warning! Lycos Sidesearch Object found in memory(C:\Program Files\SEP\sep.dll)

Lycos Sidesearch Object Recognized!
Type : Process
Data : sep.dll
Category : Misc
Comment :
Object : C:\Program Files\SEP\
FileVersion : 1, 0, 0, 8
ProductVersion : 1, 0, 0, 8
ProductName : SEP
FileDescription : SEP Module
InternalName : sep
LegalCopyright : Copyright 2004
OriginalFilename : sep.DLL


#:72 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 2460
ThreadCreationTime : 8-28-2004 7:37:35 PM
BasePriority : Normal
FileVersion : 6.2.0.162
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 5
Objects found so far: 7


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

180Solutions Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\app management\arpcache\ncase

Alexa Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}

BrowserAid Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-1644491937-789336058-839522115-1004\software\{2cf0b992-5eeb-4143-99c0-5297ef71f444}

BrowserAid Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\runwindowsupdate

ClickSpring Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{1b7d753b-1981-4bd2-91f3-6d055ee113a0}

ClickSpring Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\clickspring

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{90c61707-c8f8-43db-a25c-c1f4b18ee41e}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{edc4193f-34ad-4d07-aa87-e3fdb89e3e76}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{012b0571-2cd6-11d4-810d-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{062efa84-8bbb-11d3-80d0-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{0922ec19-9ec7-11d3-80b9-00500487bdba}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{0e42926f-96d8-11d3-80d5-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{0e429271-96d8-11d3-80d5-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{1e587528-41aa-4f19-97e8-bb75acc3035c}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{212b99a0-9cf6-11d3-80b7-00500487bdba}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{29089b98-af05-4769-b627-86a745d4b672}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{2da93e50-9d08-11d3-80d5-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{2fcfb3fd-7184-4c42-aed3-30fff0119964}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{34fdd882-5530-4a90-89cd-416612c8855e}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{43f1b4ad-92ef-4db3-bda9-12335b012dd0}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{50d7c4ab-3c82-11d4-8111-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{58c59f56-ca66-4b5d-9132-ecea5193be5a}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{788e0d0e-caf7-473b-9183-76be6d30dc9a}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{7aa7d1c3-f0f8-460c-936d-b5886d0928eb}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{899be974-d575-48bb-a9c7-1d24e8042be4}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{8bee173b-c006-4f0e-acd2-84a882bebcff}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{910e67a6-bd53-46df-8434-41498b7d22f7}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{97284959-a553-4576-859c-b3b3ff283de0}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{a0ca55a0-a112-11d3-80d6-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{a0ca55a1-a112-11d3-80d6-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{a9e67cbe-7a42-47be-962a-c07e73c34fba}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{aeb17fc4-2a52-4945-9866-81cc343a59e3}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{b0e9399e-fe6f-43b0-98d3-2f47080dde4a}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{bfcbf73b-6eb2-49c1-adca-cf0cd589b140}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{c0cad17e-00a3-4f40-9015-d569c3114ba3}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{c4d86dc8-b73b-4470-9914-3dac14ee6f95}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{c7291310-3c8c-11d4-8111-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{c81b4b57-b06b-409d-aed0-028051683796}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{cbe7d5e6-90a2-11d3-80d1-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{cbe7d5e8-90a2-11d3-80d1-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{cd74b15b-a1d3-11d3-80bc-00500487bdba}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{d14d6792-9b65-11d3-80b6-00500487bdba}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{dc86768f-5adf-4d84-9de8-fd047b1fe8f5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{ddd1e8ca-678d-4c9a-a472-ce9578b14dc5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{e28fcb53-8c8e-11d3-80d1-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{ea3b6c62-70a6-11d1-b69e-444553540000}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : interface\{ffe56921-248b-4c75-9eee-01706310e371}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{062efa78-8bbb-11d3-80d0-00500487b1c5}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{07fa131e-2eb2-446f-93d2-9f877320010b}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{3f4386e5-2fbe-44a8-81cf-4b792490605f}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{74232635-a013-49f2-b869-1b1ab932d944}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{878ace1b-8db0-4d75-9034-504756ad4215}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{bfa2c963-fc24-4770-8c19-0d5a1cd58df9}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{c09fb84d-b9ed-43eb-afed-f145c26cb839}

CometSystems Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{d14d6786-9b65-11d3-80b6-00500487bdba}

DyFuCA Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{0be10b0d-b4db-4693-9b1f-9aead54d17dc}

DyFuCA Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{8f4e5661-f99e-4b3e-8d85-0ea71c0748e4}

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : sep.band.1

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : sep.band

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{c5183abc-eb6e-4e05-b8c9-500a16b6cf94}

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : typelib\{4e627a1e-bc4b-4faf-8de8-1d9a54d37da3}

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : sep.search.1

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : sep.search

Lycos Sidesearch Object Recognized!
Type : Regkey
Data :
Category : Misc
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{c30793af-14b2-4300-8b5d-4bfa3987050e}

MemoryWatcher Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\memorywatcher

Other Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-1644491937-789336058-839522115-1004\software\netshagg

VirtuMonde Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-1644491937-789336058-839522115-1004\software\microsoft\windowsupd

Virtumundo Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-1644491937-789336058-839522115-1006\software\microsoft\windows\currentversion\explorer\menuorder\start menu2\programs\earn

WhenU Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : wuse.1

CometSystems Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment : "{FE6BC4EF-5676-484B-88AE-883323913256}"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\toolbar
Value : {FE6BC4EF-5676-484B-88AE-883323913256}

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 70
Objects found so far: 77


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Possible Browser Hijack attempt : Software\Microsoft\Internet Explorer\MainStart Page69.50.191.52

Possible Browser Hijack attempt Object Recognized!
Type : RegData
Data : "http://69.50.191.52/3535/"
Category : Data Miner
Comment : Possible Browser Hijack attempt
Rootkey : HKEY_LOCAL_MACHINE
Object : Software\Microsoft\Internet Explorer\Main
Value : Start Page
Data : "http://69.50.191.52/3535/"
Possible Browser Hijack attempt : Software\Microsoft\Internet Explorer\SearchSearchAssistantabout:blank

Possible Browser Hijack attempt Object Recognized!
Type : RegData
Data : "about:blank"
Category : Data Miner
Comment : Possible Browser Hijack attempt
Rootkey : HKEY_LOCAL_MACHINE
Object : Software\Microsoft\Internet Explorer\Search
Value : SearchAssistant
Data : "about:blank"
Possible Browser Hi

Thank you, lots of info there.

Now, run HiJackTHis again and post a new log in this thread.

Logfile of HijackThis v1.98.2
Scan saved at 4:21:23 PM, on 8/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\WindowsUpd1.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\documents and settings\user\local settings\temp\rzcNk.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://image73.eguard.com/sharewareonline/...1803-pua-4.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob\Local Settings\Temp\BKxm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [rzcNk] C:\documents and settings\user\local settings\temp\rzcNk.exe
O4 - HKLM\..\Run: [SpyBlocs] C:\PROGRA~1\SpyBlocs\SpyBlocs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

First:
You may want to consider using Spybloc. The program is not on the Rogue Spyware list (yet) here:http://www.spywarewarrior.com/rogue_anti-spyware.htm
But its advertsing and come-on seems much the same. If the detection is free but you have to pay to remove, then I would most certainly recommend removing it if you ahve not paid.

I notice that in its comparison, it does not mention the two leading products (Ad-Aware and Spybot, both of which are free.


Second:
Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://image73.eguard.com/sharewareonline/...1803-pua-4.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob\Local Settings\Temp\BKxm.dll

O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKLM\..\Run: [rzcNk] C:\documents and settings\user\local settings\temp\rzcNk.exe

Close all windows except HijackThis and click Fix checked.

Reboot in Safe Mode*, delete the following: (you may need to show hidden files**)
C:\WINDOWS\WindowsUpd1.exe
C:\documents and settings\user\local settings\temp\rzcNk.exe

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode.


HiJackThis version 198.2 is now available.
If you do not already have it installed, download it from here:
http://209.133.47.12/~merijn/files/HijackThis.exe
http://downloads.net-integration.net/HijackThis.exe
http://www.computercops.biz/downloads-file-328.html

Then run HiJackThis again and post a new log in this thread.

I've done all of this, but i still have the Trojan Horse Startpage.5.BQ. is all of this going to eventually remove that trojan?


Logfile of HijackThis v1.98.2
Scan saved at 8:38:59 AM, on 8/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SpyBlocs] C:\Program Files\SpyBlocs\SpyBlocs.exe
O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

There is only one entry left to be removed and I do not seet he file running so it is possible it has been deleted.

When you get thae trojan notice, what is the file and/or location. It is possible that you are getting an alert from the System Restore area. I need to know where the file is to be able to remove it.

Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Check the following items in HijackThis.
O4 - HKLM\..\Run: [WindowsUpd] C:\WINDOWS\WindowsUpd1.exe

Close all windows except HijackThis and click Fix checked.

While still in Safe Mode*, delete the following: (you may need to show hidden files**)
C:\WINDOWS\WindowsUpd1.exe

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode.

HiJackThis version 198.2 is now available.
If you do not already have it installed, download it from here:
http://downloads.net-integration.net/HijackThis.exe
http://www.computercops.biz/downloads-file-328.html
http://tomcoyote.org/hjt/

Run HiJackThis again and post a new log in this thread.

The notice says the trojan is in C:\WINDOWS\systen32\notepad.exe

here's the HJT log

Logfile of HijackThis v1.98.2
Scan saved at 7:51:47 AM, on 8/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SpyBlocs] C:\Program Files\SpyBlocs\SpyBlocs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab

You have an infected Notepad file.

Windows has two copies. One in c:\windows\ and one in c:\windows\system32\. You are reporting the later one to be infected.

The real file (for XP) is 69,120 bytes in length. Delete the copy from c:\windows\system32\ and replace it with a copy from c:\windows\.

If you have any doubts, you can download a good copy of Notepad.exe from here:
http://spywareinfo.com/~merijn/files/windows/notepad_xp.zip


Let me know how it goes.

THANK YOU SOO MUCH!! I NEVER THOUGHT IT WOULD BE THAT EASY TO DO!! BUT THANK YOU FOR YOUR PATIENTS. and thank you for helping me fix my computer. :) :) :) :D:D:D:D:D:D:D:D

Glad to help and here is some info on avoiding spyware/malware in the future:

Your log is clean. The only thing you need to do is upgrade your Windows and Internet Explorer to SP2.

At last, your system is clean and free of spyware! Want to keep it that way?

Here are some simple steps you can take to reduce the chance of infection in the future.

1. Visit Windows Update: <-- YOU NEED TO DO THIS!!
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
a. Windows Update: http://v5.windowsupdate.microsoft.com/en/default.asp

2. Adjust your security settings for ActiveX:]
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the
second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

3. Download and install the following free programs
a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
b. SpywareGuard: http://www.wilderssecurity.net/spywareguard.html
c. IE/Spyad: https://netfiles.uiuc.edu/ehowes/www/resource.htm

4. Install Spyware Detection and Removal Programs:
You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.
a. AdAware: http://www.lavasoft.de/]http://www.lavasoft.de/
b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download

5. Install 'Spoofstick"
Spoofstick is a simple browser extension that helps users detect spoofed (fake) websites. This extension is free and installs in Internet Explorer and Mozilla Firefox.
a. http://www.corestreet.com/spoofstick

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857


Good luck, and thanks for coming to our forums for help with your security and malware issues.

I've done all of this and downloaded everything you told me to.
after i did this, i wasn't able to open up K-lite. is there a reason for this and is there a way i can open it?

Nothing we did should have affected programs. All I can suggest is remove and re-install

I uninstalled and reinstalled. and i still can't open it. could it possibly be either Spyware Guard or Spyware Blaster or any of the other programs that you suggested i download?

It is possible, but extremely remote. WIsh I had more info but I do not.

I constantly get a popup at random times and the url is: http://www.ad-w-a-r-e.com/cgi-bin/PopupV2?...354B}&AD=CyDoor
and the message that it says is:
sendExternalEvent('EVENT:IEBROWSER:hop.clickbank.net/?viegeocorp/trekblue8');

what is this? and how can i stop it.

thank you. ^__^

Download HijackThis.
http://209.133.47.12/~merijn/files/HijackThis.exe
http://www.mjc1.com/mirror/hjt/
http://downloads.net-integration.net/HijackThis.exe
http://www.computercops.biz/downloads-file-328.html
http://www.downloads.subratam.org/hijackthis.zip

Unzip to a folder other than your Desktop or the Temp folder. Then, doubleclick HijackThis.exe, and click "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that and copy and paste its contents in this thread.

Most of what it lists will be harmless or even essential, don't fix anything yet. Someone will be along to tell you what steps to take after you post the contents of the scan results.

Logfile of HijackThis v1.98.2
Scan saved at 11:02:55 AM, on 10/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Windows SyncroAd\WinSync.exe
C:\windows\180ax.exe
C:\WINDOWS\updatetc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.hotwebsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotwebsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotwebsearch.com/
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [MS Decryption Software] C:\active.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [exuhsdkp] C:\WINDOWS\exuhsdkp.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WinMX] C:\Program Files\WinMX\WinMX.exe -m
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...943a6e253a2dae7
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093952063390
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {EEF29D20-9A47-4657-ADF7-283EC2504001} - http://download.bigwebportal.com/winenc32.cab

Hi bad_stickleback,

Run HijackThis, click on "Scan" and check the boxes next to all these items.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.hotwebsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotwebsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hotwebsearch.com/

O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch

O4 - HKLM\..\Run: [MS Decryption Software] C:\active.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [exuhsdkp] C:\WINDOWS\exuhsdkp.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...943a6e253a2dae7
O16 - DPF: {EEF29D20-9A47-4657-ADF7-283EC2504001} - http://download.bigwebportal.com/winenc32.cab

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

You may have to have hidden files showing. How do I show hidden files?

Folders and files with a tilde (~), means that there is a file/folder that starts with the six characters in front of the tilde. If there are more than one, please report them back and do not delete!

Delete the following files in red (it could be that they are deleted already):

C:\active.exe
c:\windows\180ax.exe
C:\WINDOWS\exuhsdkp.exe
C:\WINDOWS\updatetc.exe
C:\WINDOWS\System32\maxspeed.exe

Delete the following folders in red (it could be that they are deleted already):

C:\Program Files\Windows SyncroAd
C:\Program Files\Web_Rebates
C:\Program Files\BullsEye Network

Restart your computer and post a new log.

I did this and i still get that popup. here is the HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 1:46:15 PM, on 10/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\DIGStream\digstream.exe
C:\WINDOWS\updatetc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [exuhsdkp] C:\WINDOWS\exuhsdkp.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WinMX] C:\Program Files\WinMX\WinMX.exe -m
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093952063390
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx

on my other computer, i get popups from ShopNav when i reach a wrong webpage or when i get a popup. i have my hijack this log:

Logfile of HijackThis v1.98.2
Scan saved at 1:54:25 PM, on 10/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\WINDOWS\System32\WScript.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\documents and settings\bob_2\local settings\temp\Y75.exe
C:\WINDOWS\system32\automove.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\bob_2\local settings\temp\0.exe
C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
C:\documents and settings\bob_2\local settings\temp\Y75.exe
C:\documents and settings\bob_2\local settings\temp\0.exe
C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft Encarta\Encarta Reference Library 2004\EDICT.EXE
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.shopnav.com/9908/snsearch/se...351551921681101
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006761779&s=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006761779&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.shopnav.com/9908/snsearch/se...351551921681101
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SNHELPER - {4E7BD74F-2B8D-469E-C0FB-EF60B19DB42E} - C:\PROGRA~1\Srng\SNHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: G1.GZ - {79C03BC5-6C55-4B5B-921F-C02B6F1ABD7B} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.dll (file missing)
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob_2\Local Settings\Temp\ITBO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Y75] C:\documents and settings\bob_2\local settings\temp\Y75.exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\system32\automove.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [Prein] C:\DOCUME~1\Bob\LOCALS~1\Temp\app10.tmp
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [piM1khwT] C:\documents and settings\bob_2\local settings\temp\piM1khwT.exe
O4 - HKLM\..\Run: [0] C:\documents and settings\bob_2\local settings\temp\0.exe
O4 - HKLM\..\Run: [xF4j3sO] rciclass.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [LhoXCYT] C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
O4 - HKLM\..\Run: [Y75.exe] C:\documents and settings\bob_2\local settings\temp\Y75.exe
O4 - HKLM\..\Run: [0.exe] C:\documents and settings\bob_2\local settings\temp\0.exe
O4 - HKLM\..\Run: [LhoXCYT.exe] C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [govtRiiEh] rdsccr32.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [\Pribi.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

Thank you. ^^

Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.shopnav.com/9908/snsearch/se...351551921681101
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006761779&s=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006761779&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.shopnav.com/9908/snsearch/se...351551921681101

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: SNHELPER - {4E7BD74F-2B8D-469E-C0FB-EF60B19DB42E} - C:\PROGRA~1\Srng\SNHelper.dll
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: G1.GZ - {79C03BC5-6C55-4B5B-921F-C02B6F1ABD7B} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.dll (file missing)
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Bob_2\Local Settings\Temp\ITBO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [Y75] C:\documents and settings\bob_2\local settings\temp\Y75.exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\system32\automove.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [Prein] C:\DOCUME~1\Bob\LOCALS~1\Temp\app10.tmp
O4 - HKLM\..\Run: [piM1khwT] C:\documents and settings\bob_2\local settings\temp\piM1khwT.exe
O4 - HKLM\..\Run: [0] C:\documents and settings\bob_2\local settings\temp\0.exe
O4 - HKLM\..\Run: [xF4j3sO] rciclass.exe
O4 - HKLM\..\Run: [LhoXCYT] C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
O4 - HKLM\..\Run: [Y75.exe] C:\documents and settings\bob_2\local settings\temp\Y75.exe
O4 - HKLM\..\Run: [0.exe] C:\documents and settings\bob_2\local settings\temp\0.exe
O4 - HKLM\..\Run: [LhoXCYT.exe] C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKCU\..\Run: [govtRiiEh] rdsccr32.exe
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [\Pribi.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe

O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)


Close all windows except HijackThis and click Fix checked.

While still in Safe Mode*, delete the following: (you may need to show hidden files**)
c:\program files\support.com\ <-- delete entire folder
C:\documents and settings\bob_2\local settings\temp\Y75.exe
c:\installer\id53.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe"
C:\WINDOWS\system32\automove.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\DOCUME~1\Bob\LOCALS~1\Temp\app10.tmp
C:\documents and settings\bob_2\local settings\temp\piM1khwT.exe
C:\documents and settings\bob_2\local settings\temp\0.exe
C:\WINDOWS\system32\rciclass.exe
C:\documents and settings\bob_2\local settings\temp\Y75.exe
C:\documents and settings\bob_2\local settings\temp\0.exe
C:\documents and settings\bob_2\local settings\temp\LhoXCYT.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Srng\Srng.exe
C:\WINDOWS\system32\rdsccr32.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode.

HiJackThis version 198.2 is now available.
If you do not already have it installed, download it from here:
http://www.computercops.biz/downloads-file-328.html
http://tomcoyote.org/hjt/

Run HiJackThis again and post a new log in this thread.

I did all of that but i couldn't find these files for some reason:
c:\installer\id53.exe
C:\DOCUME~1\Bob\Locals~1\Temp\app10.tmp
C:\documents and settings\bob_2\local settings\temp\piM1khwT.exe
C:\WINDOWS\system3rciclass.exe
C:\WINDOWS\system32\rdsccr32.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe

here is the HijackThis log:
Logfile of HijackThis v1.98.2
Scan saved at 7:21:20 PM, on 10/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Microsoft Encarta\Encarta Reference Library 2004\EDICT.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [\Pribi.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Check the following items in HiJackThis:
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll


Close all open windows except HiJackThis and press 'Fix Checked'.

Reboot.
Run HiJackThis again and post a new log in this thread.

Hi bad_stickleback,

Run HijackThis, click on "Scan" and check the boxes next to all these items.

O4 - HKLM\..\Run: [exuhsdkp] C:\WINDOWS\exuhsdkp.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

You may have to have hidden files showing. How do I show hidden files?

Delete the following files in red (it could be that they are deleted already):

C:\WINDOWS\exuhsdkp.exe
C:\WINDOWS\updatetc.exe

Delete the following folders in red (it could be that they are deleted already):

C:\Program Files\Windows SyncroAd

Restart your computer and post a new log.

Logfile of HijackThis v1.98.2
Scan saved at 6:58:44 PM, on 10/21/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchwww.com/bar.html
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Search.vbs
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093952063390
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab

Hi bad_stickleback,

Run HijackThis, click on "Scan" and check the boxes next to all these items.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchwww.com/bar.html

O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com

O4 - Global Startup: Search.vbs

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked". Restart your computer and post a new log.

Press "Start", "Search", "Files or folders...". Enter Search.vbs as the file to search. Please report what it finds.

The Search came up with: "backup-20041022-163100-812-Search" found in C:\hikackthis\backups

HijackThis log:
Logfile of HijackThis v1.98.2
Scan saved at 4:40:10 PM, on 10/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093952063390
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab

Hi bad_stickleback,
Good that means it's gone...

Your log is clean!

This is a good time to set up protection against further attacks. Read the article behind this link "How did I get infected". If you don't already have them, you need an antivirus that is updated, a good firewall for example Kerio Personal Firewall or ZoneLabs Zone Alarm and a spyware blocker like SpywareBlaster and also IE-Spyads. All of these have good free versions available... be very cautious about any security software that advertises in popups or other intrusive ways, they are not only usually useless, but also often have malware in them....

Last, but not least, you need to keep Windows and Internet Explorer up to date by getting all the latest security patches that protects your computer.

This can be accessed by going to http://windowsupdate.microsoft.com/ and following the prompts. If you are running Windows XP get updated to SP-2

Please post back if you are still having any problems....

Logfile of HijackThis v1.98.2
Scan saved at 8:05:01 PM, on 10/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Microsoft Encarta\Encarta Reference Library 2004\EDICT.EXE
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.shopnav.com/9908/snsearch/se...942221921681101
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006795972&s=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006795972&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.shopnav.com/9908/snsearch/se...942221921681101
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SNHELPER - {4E7BD74F-2B8D-469E-C0FB-EF60B19DB42E} - C:\PROGRA~1\Srng\SNHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\system32\automove.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [\Pribi.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.shopnav.com/9908/snsearch/se...942221921681101
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006795972&s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.2020search.com/9908/search/r...000006795972&s=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.shopnav.com/9908/snsearch/se...942221921681101
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: SNHELPER - {4E7BD74F-2B8D-469E-C0FB-EF60B19DB42E} - C:\PROGRA~1\Srng\SNHelper.dll

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\system32\automove.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKCU\..\Run: [\Pribi.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pribi\Pribi.exe


Close all windows except HijackThis and click Fix checked.

Reboot in Safe Mode*, delete the following: (you may need to show hidden files**)
C:\WINDOWS\system32\ <-- delete entire folder
C:\Program Files\Srng\ <-- delete entire folder
C:\Documents and Settings\All Users\Application Data\Pribi\ <-- delete entire folder

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode.


HiJackThis version 198.2 is now available.
If you do not already have it installed, download it from here:
http://www.computercops.biz/downloads-file-328.html
http://tomcoyote.org/hjt/

Then run HiJackThis again and post a new log in this thread.

:mad: when i turn my other computer on and click on my logon name thing, after a few minutes, i get a message that says that windows needs to make a copy or something or other. and then i say okay and then when i get to my desktop, it says that it set it as the windows default and then i get a lot of messages that say something like: there is insufficient somethingorother the application needs to be terminated. and then every time i try to open a program, that message comes up.
please help if you can!

Hi bad_stickleback,

How many computers do you have? Is this the same one as in this thread http://forum.gladiator-antivirus.com/index...topic=19419&hl=. If so, please do as LPP says, and after that post a log in that thread. If not, first make sure that that computer is malware free and secure, before tackling this one.

If you use more than one thread you might get confused in knowing which thread belongs to which computer. that doesn't help you, and doesn't help us either. ;)

i have two computers, that one that LPP is helping me with is my laptop. this computer is my family's desktop. and i was able to get on it. and i ran my virus scanner and spybot. should i post a HijackThis log?

You should post a log, but be aware of what I said. If you are confusing the computers with the two threads that could be disastrous!

i didn't confuse the computers, i swear!

Logfile of HijackThis v1.98.2
Scan saved at 4:22:02 PM, on 10/23/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\CRW\shwicon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ShowIcon_The Company_CRW Series Driver v1.16e058] "C:\Program Files\CRW\shwicon.exe" -t"The Company\CRW Series Driver v1.16e058"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB001" /M "Stylus CX5200"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093952063390
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab

Hi bad_stickleback,

This log is clean.

Can you be more specific as to your problem? I can only work on what you tell me.

I do see that you run a lot of programs from startup. In my opinion there a lot that are not needed. If you want I can make a list of what is not needed ,and then you can make a decision as to delete them from startup.

my mom is really angry, so could you please help me. i copied down what the problem said.
"This copy of Windows must be activated before you can log on. Do you want to activate Windows now?"
then i click yes, and this comes up: "An error for checking the liscence on the computer. Error code: 080004005"

i was able to get on yesterday at 8:56am. but i was unable to log on any other time today or last night.

I don't have XP, but I think that you can simply activate Windows through the Microsoft's website.

I'll ask around to see if there are other ways.

Was your Windows activated yesterday? Or did you get that same message? You could call Microsoft and ask about the activation.

I've looked around and as far as I can find 080004005 is a general exception. This means that it can be anything.

I've also looked for XP activation and on the Microsoft site I've found quite a few references for you to look at. May be this can help.

http://search.microsoft.com/search/results...a=&qn=&c=10&s=1

Glad we could help. :)

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This topic is closed due to lack of activity.

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