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Kuntz
Ok I have been dealing with this for a week and have tried all of the suggestions at webuser forum and still have not been able to remove this. I have CWS and it is morphing and I haven't been able to get it all. I have all the current apps like adaware, cwshredder (finds nothing), spysweeper, APM, etc. They all find it but none remove it all. I look for the BHO with no name and run APM but that process is never listed. I delete the file and reboot then run adaware but it is still there. Thanks for your help!

Here is my HJT log:

Logfile of HijackThis v1.98.2
Scan saved at 3:01:24 PM, on 8/31/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\upwizun.exe:etjwk
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\pppoeservice.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ScsiAccess.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\atlwh32.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\EnterNet.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Documents and Settings\Administrator\Desktop\Spyware\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\iqywy.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\iqywy.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {105DA52E-E126-5E5B-C515-49D818BCCFF6} - C:\WINNT\system32\netre.dll
O2 - BHO: (no name) - {A3C8B9E6-97E1-C591-7081-CDF479E3D1FA} - C:\WINNT\appoj32.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Popup Blocker Updater] regsvr32 /s C:\WINNT\system32\sfg29c7.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SafeGuard Popup Blocker Updater (required)] regsvr32 /s C:\WINNT\system32\sfg4e8f.dll
O4 - HKLM\..\Run: [atlwh32.exe] C:\WINNT\system32\atlwh32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {D5770C25-E0F4-4bb9-BCB6-DB17F7BFBB7F} - C:\Program Files\SafeGuard Popup Blocker Pro\PBOptions.exe
O9 - Extra 'Tools' menuitem: Popup Blocker Options - {D5770C25-E0F4-4bb9-BCB6-DB17F7BFBB7F} - C:\Program Files\SafeGuard Popup Blocker Pro\PBOptions.exe
O16 - DPF: ChatSpace Java Client 2.0.0.66 - http://66.117.5.154:8080/Java/cs4ms066.cab
O16 - DPF: ChatSpace Java Client 3.0.0.205 - http://24.199.8.202/Java/cms3205.cab
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.11/konti...current/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
LoPhatPhuud
1. Download AboutBuster ver. 3.0 here:
http://www.malwarebytes.biz/AboutBuster.zip

Unzip it to your desktop but don't run it yet we'll do that later on down in this list in SAFE MODE.

2. Print out these instructions so you have them handy as some of the steps need to be done in safe mode and you may not be able to go online. We need IE to remain closed throughout the process.

3. Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

4. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called 'Network Security Service' or 'Remote Procedure Call (RPC) Helper' or 'Workstation NetLogon Service'. When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

5. Reboot to Safe Mode
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/ts...ec_doc_nam

6. Scan with Hijack This (current version is 198.2) and put checks next to all the following, then click "Fix Checked".
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\iqywy.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\iqywy.dll/sp.html#29126

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {105DA52E-E126-5E5B-C515-49D818BCCFF6} - C:\WINNT\system32\netre.dll
O2 - BHO: (no name) - {A3C8B9E6-97E1-C591-7081-CDF479E3D1FA} - C:\WINNT\appoj32.dll

O4 - HKLM\..\Run: [atlwh32.exe] C:\WINNT\system32\atlwh32.exe


Delete the following files/folders:
C:\WINNT\upwizun.exe:etjwk
C:\WINNT\system32\atlwh32.exe
C:\WINNT\system32\iqywy.dll
C:\WINNT\system32\netre.dll
C:\WINNT\appoj32.dll

7. Double click on the AboutBuster tool I had you download earlier. Follow the instruction prompts to use the program and let do two scans (it will ask). When finished, press the *Save log* button. I will want a copy of that log after all steps are completed here.

8. Scan with Adaware and let it remove any bad files found.

9. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

10. Reboot to normal mode, scan again with Hijack This and post a new log here.

11. NOTE:Two possibly three files may have been deleted from your computer by the hijacker and may need to be replaced.

Control.exe
hosts (with no extension)
SDHelper.dll (if you are using Spybot Search & Destroy)

If control. exe is missing
Go here: http://www.spywareinfo.com/~merijn/winfiles.html#control and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip
Press 'Restore Original Hosts' and press 'OK'
Exit Program.
Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

If you have Spybot S&D installed and SDHelper.dll is missing, replace it here:
http://www.spywareinfo.com/~merijn/winfiles.html#sdhelper and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
........................................................
12. Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.
Quote:

ActiveX controls and plug-ins

* Download signed ActiveX controls (Prompt)
* Download unsigned ActiveX controls (Disable)
* Initialize and script ActiveX controls not marked as safe (Disable)
* Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
* Script ActiveX controls marked safe for scripting (Prompt)



13. Finally, do an online scan at the following site. Let it remove any infected files found.
Trend Micro (PC-cillin) - Free on-line Scan
http://housecall.antivirus.com

Finally, when you are all done, please post the new HJT log and the AboutBuster log here for review
Kuntz
Thanks for your help! I followed all steps exactly like you said. Here is the new HJT log and aboutbuster log:

Logfile of HijackThis v1.98.2
Scan saved at 4:46:50 PM, on 8/31/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\pppoeservice.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ScsiAccess.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Administrator\Desktop\Spyware\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Popup Blocker Updater] regsvr32 /s C:\WINNT\system32\sfg29c7.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SafeGuard Popup Blocker Updater (required)] regsvr32 /s C:\WINNT\system32\sfg4e8f.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {D5770C25-E0F4-4bb9-BCB6-DB17F7BFBB7F} - C:\Program Files\SafeGuard Popup Blocker Pro\PBOptions.exe
O9 - Extra 'Tools' menuitem: Popup Blocker Options - {D5770C25-E0F4-4bb9-BCB6-DB17F7BFBB7F} - C:\Program Files\SafeGuard Popup Blocker Pro\PBOptions.exe
O16 - DPF: ChatSpace Java Client 2.0.0.66 - http://66.117.5.154:8080/Java/cs4ms066.cab
O16 - DPF: ChatSpace Java Client 3.0.0.205 - http://24.199.8.202/Java/cms3205.cab
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.11/konti...current/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

===============



-- Scan 1 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Deleted 2 Service Keys Successfully!
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!



How does it look? Thanks again!
LoPhatPhuud
Your log is clean. The only thing you need to do is upgrade your Windows and Internet Explorer to SP2.

At last, your system is clean and free of spyware! Want to keep it that way?

Here are some simple steps you can take to reduce the chance of infection in the future.

1. Visit Windows Update: <-- YOU NEED TO DO THIS!!
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
a. Windows Update: http://v5.windowsupdate.microsoft.com/en/default.asp

2. Adjust your security settings for ActiveX:]
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the
second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

3. Download and install the following free programs
a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
b. SpywareGuard: http://www.wilderssecurity.net/spywareguard.html
c. IE/Spyad: https://netfiles.uiuc.edu/ehowes/www/resource.htm

4. Install Spyware Detection and Removal Programs:
You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.
a. AdAware: http://www.lavasoft.de/]http://www.lavasoft.de/
b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download

5. Install 'Spoofstick"
Spoofstick is a simple browser extension that helps users detect spoofed (fake) websites. This extension is free and installs in Internet Explorer and Mozilla Firefox.
a. http://www.corestreet.com/spoofstick

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857


Good luck, and thanks for coming to our forums for help with your security and malware issues.
Kuntz
Thanks a lot for your help! My system is already at current patch levels. I am running WIN2K pro not XP. I have win update run automagically and install all updates as they become available. Thanks for the other links. A few of those I haven't used before so I will be installing them. Again thank you and I will recommend this forum anytime anyone I know has any security issues. Have a great evening!
LoPhatPhuud
Good luck, and thanks for coming to our forums for help with your security and malware issues.

NOTE: This thread is now closed. Should you need it reopened, please PM a mod.

Everyone else having a similar issue, please launch a new topic for yourselves.
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