Please can someone help?
My homepage has been hijacked by about:blank along with continuous annoying spyware pop ups (which Norton doesn't seem to be able to stop).
I have run ad-aware and Hijack this. These are the results from hijack this:
Logfile of HijackThis v1.97.7
Scan saved at 23:14:20, on 20/07/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\MY DOCUMENTS\HIJACK\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {B484E285-DC35-4CFE-8030-068330295B93} - C:\WINDOWS\SYSTEM\MHOLHBA.DLL
O3 - Toolbar: &Kangaroo - {663C7429-E454-11D3-B9AE-0000B4C32B4D} - C:\IDC\WEBKA.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~4\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Kangaroo (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8175.1472106481
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
I hope someone can please help me!
Many thanks!
Full Version: Hijack This about:blank
Hello,pink_star
Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {B484E285-DC35-4CFE-8030-068330295B93} - C:\WINDOWS\SYSTEM\MHOLHBA.DLL
This one here if not put inplace by you or the Admins of this puter fix it as you can see it has your start page locked
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.ne
Make sure you can view hidden and system files: Instructions here
Then Boot to safe mode: Instructions here
Delete the following files\folders IF still present:
C:\WINDOWS\SYSTEM\MHOLHBA.DLL<----This file
Reboot, post a new log please.
After you do a reboot Remove/Uninstall the Ver, of HJT you have & install this one Ver,198
HijackThis
http://www.zerosrealm.com/downloads/hjt.zip
Please make a new folder to put your HijackThis.exe into. Anywhere on your hard drive is fine other than your Desktop or the Temp folder. We suggest you use something like "C:\Program Files\HijackThis" but feel free to use any name. Unzip HijackThis and save the contents (Hijackthis.exe) to the new folder you made. Then navigate to it and run HijackThis from there. This is to ensure it makes the necessary backups for recovery if needed. Then, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and copy & paste its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet. Someone will be along to tell you what steps to take after you post the contents of the scan results.
HGD Wave.gif
Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\WINDOWS\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\WINDOWS\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {B484E285-DC35-4CFE-8030-068330295B93} - C:\WINDOWS\SYSTEM\MHOLHBA.DLL
This one here if not put inplace by you or the Admins of this puter fix it as you can see it has your start page locked
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.ne
Make sure you can view hidden and system files: Instructions here
Then Boot to safe mode: Instructions here
Delete the following files\folders IF still present:
C:\WINDOWS\SYSTEM\MHOLHBA.DLL<----This file
Reboot, post a new log please.
After you do a reboot Remove/Uninstall the Ver, of HJT you have & install this one Ver,198
HijackThis
http://www.zerosrealm.com/downloads/hjt.zip
Please make a new folder to put your HijackThis.exe into. Anywhere on your hard drive is fine other than your Desktop or the Temp folder. We suggest you use something like "C:\Program Files\HijackThis" but feel free to use any name. Unzip HijackThis and save the contents (Hijackthis.exe) to the new folder you made. Then navigate to it and run HijackThis from there. This is to ensure it makes the necessary backups for recovery if needed. Then, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and copy & paste its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet. Someone will be along to tell you what steps to take after you post the contents of the scan results.
HGD Wave.gif
Just got your reply - thank you so much! I'll try out what you have said & let you know how I get on. Thanks again pink_star x :thumb:
Hi again,
Have done as instructed and it seems to have fixed my problem. I re-set my home page and it has finally stuck this time, and I haven't had anymore spyware pop-ups!
I've done another hjt scan (see below).
One thing I noticed when I was infected was when i started the computer & connected to the internet and did ctrl alt del about 8 strange named programmes were also running. I did it a minute ago & the only ones I'm not sure of are 'Ccapp' and 'Systray' - not sure if they should be there or not?
I also got a message from norton internet security just a minute ago that windows explorer was trying to connect to the internet - to which I said not to permit. Not sure about this either?
I will install a new version of hjt, and watch out for any new messages.
Thanks so much - I was at the point of wanting to throw my computer out of the window!!!
pink_star x
Logfile of HijackThis v1.97.7
Scan saved at 22:56:11, on 29/07/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=webcache.blueyonder.co.uk:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>;localhost
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Kangaroo - {663C7429-E454-11D3-B9AE-0000B4C32B4D} - C:\IDC\WEBKA.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~4\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Kangaroo (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8175.1472106481
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
Have done as instructed and it seems to have fixed my problem. I re-set my home page and it has finally stuck this time, and I haven't had anymore spyware pop-ups!
I've done another hjt scan (see below).
One thing I noticed when I was infected was when i started the computer & connected to the internet and did ctrl alt del about 8 strange named programmes were also running. I did it a minute ago & the only ones I'm not sure of are 'Ccapp' and 'Systray' - not sure if they should be there or not?
I also got a message from norton internet security just a minute ago that windows explorer was trying to connect to the internet - to which I said not to permit. Not sure about this either?
I will install a new version of hjt, and watch out for any new messages.
Thanks so much - I was at the point of wanting to throw my computer out of the window!!!
pink_star x
Logfile of HijackThis v1.97.7
Scan saved at 22:56:11, on 29/07/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=webcache.blueyonder.co.uk:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>;localhost
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Kangaroo - {663C7429-E454-11D3-B9AE-0000B4C32B4D} - C:\IDC\WEBKA.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~4\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Kangaroo (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8175.1472106481
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
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