I believe I've tried just about everything I know (which isn't much). Below is the log file from Hijack.
I will be very interested to learn if anyone finds something or can suggest anything to rid this new laptop of spyware.

Thank you,


Logfile of HijackThis v1.97.7
Scan saved at 3:54:41 PM, on 7/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\Program Files\RightFax\Client\English\FaxCtrl.exe
C:\program files\apoint\apoint.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Documents and Settings\rwkettering\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\RWKETT~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://bestsearch.cc/2484/search.php?qq=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {CDB0D84F-00C8-4265-A38E-C648E27282A4} - C:\WINDOWS\System32\dohkhaa.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\Client\English\FaxCtrl.exe
O4 - HKLM\..\Run: [apoint] c:\program files\apoint\apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: CorelCENTRAL 10.lnk = ?
O4 - Global Startup: RightFAX Print-to-Fax Driver.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8013.4392361111
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = internal.acksp.com
O17 - HKLM\Software\..\Telephony: DomainName = internal.acksp.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = internal.acksp.com

Download FINDnFIX.exe from here (choose *save* not "open with"): http://freeatlast.worldbreak.com/

Find the FINDnFIX icon on your desktop and doubleclick and choose *extract*.



This will place a new folder on your system at: C: FindnFIX which will open for you. Doubleclick on the !LOG!.bat



IMPORTANT! Before you run this tool please close ALL running programs and ALL open windows except for the FindnFix folder.

Relax, sit back and wait a few minutes while the program collects the necessary information.



*NOTE:If your AntiVirus is running a scriptblocker, when you run this tool, you will probably receive an alert warning you that the script is running. "Allow" the script to run.

When the program is finished it will open Notepad and produce a log.txt file. Copy and paste the contents of that log back here in a reply.