I found your very helpful site as I was searching the web for information about ihatepopups.com and zamingo.com popups. I read the post where someone else was having trouble with these same popups and received help so hopefully someone will assist me here. In addition to the above mentioned popups, I also get popups from webcrawl.com, EASI.com and then also simple popups saying things like Error, you cannot access that website, contact system administrator, etc. (they are all just black and white). I've installed and scanned my computer using Norton AntiVirus, AdAware and SpyBot. The last two programs found a few things to fix, which I did, however the popups have continued.

Here is the Hijackthis log that I just ran on my computer. Any assistance would be greatly appreciated!

One more thing, we recently moved and are now using a DSL connection instead of dial-up. I never had any difficulties with popups or viruses before switching to a higher speed connection. Is it likely that these recent problems are related to the faster connection? Just curious....thanks again in advance for any help!


Logfile of HijackThis v1.97.7
Scan saved at 5:07:03 PM, on 6/27/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\QUICKENW\QAGENT.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\PROGRAM FILES\LUCENT\ADSL\DSLAGENT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\PROGRAM FILES\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\BACKWEB-7288971.EXE
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\SIERRA\PLANNER\PLNRNOTE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\DIALPADCHAMELEON\DPCHAM.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.eim.ae
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Emirates Internet & Multimedia
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy1.emirates.net.ae:8080
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [QAGENT] C:\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Lucent\Adsl\dslagent.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [LDM] C:\Program Files\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Startup: Event Planner Reminders Tray Icon.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~1\OFFICE\1033\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.eim.ae
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8155.2913194444
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members19.clubphoto.com/_img/upload...tl_uploader.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab

Before we begin, please be sure that HiJackThis is in its own folder. This will allow us to use backups to restore entries if necessary. Please do not put HiJackThis in a temporary folder, or on the Desktop. I suggest using 'c:\program files\hijackthis\' or C:\HiJackThis\, but any name you choose is fine.

Check the following items in HijackThis.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe

Close all windows except HijackThis and click Fix checked.

Reboot in Safe Mode*, delete the following: (you may need to show hidden files**)
C:\WINDOWS\SYSTEM\automove.exe

*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show Hidden and System files and folders
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode.

Run HiJackThis again and post a new log in this thread.

Thanks for the instructions. I followed them and here is the new HijackThis log. (Unfortunately, as I write this, the pop-ups are still appearing. Also, if I try to close the popups after they open, it shuts down my system, but if I minimize them first and then close by right-clicking on them, it usually seems to allow me to keep working.)

I look forward to your response. Without you I would be totally lost. Thanks again!


Logfile of HijackThis v1.97.7
Scan saved at 8:54:12 PM, on 6/28/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\QUICKENW\QAGENT.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\PROGRAM FILES\LUCENT\ADSL\DSLAGENT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\BACKWEB-7288971.EXE
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\SIERRA\PLANNER\PLNRNOTE.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.eim.ae
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Emirates Internet & Multimedia
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [QAGENT] C:\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Lucent\Adsl\dslagent.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [LDM] C:\Program Files\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Startup: Event Planner Reminders Tray Icon.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~1\OFFICE\1033\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.eim.ae
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8155.2913194444
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members19.clubphoto.com/_img/upload...tl_uploader.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab

First:
Check the following items in HiJackThis:
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL

Close all open windows except HiJackThis and press 'Fix Checked'


Then:
=== Find Name of Hidden dll ===
Download: "StartDreck", from here:
http://members.blackbox.net/hp_links/21/ni.../startdreck.htm
http://www.niksoft.at/download/startdreck.htm

Unzip to its own folder and start the program,

Press 'Config'
Press 'Unmark All'

Check the following boxes only:
Registry -> Run Keys
System/drivers> Running processes
Press 'Ok'

Press 'Save' and select the location to save the log file
(default is the same folder as the application)

Post the log in this thread.

Thanks for the instructions. Here is the StartDreck log:

StartDreck (build 2.1.5 public BETA) - 2004-06-29 @ 09:40:12
Platform: Windows ME (Win 4.90.3000 )

»Registry
»Run Keys
»Current User
»Run
*Yahoo! Pager=C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
*LDM=C:\Program Files\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
»RunOnce
»Default User
»Run
*Yahoo! Pager=C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
*LDM=C:\Program Files\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
»RunOnce
»Local Machine
»Run
*ScanRegistry=C:\WINDOWS\scanregw.exe /autorun
*TaskMonitor=C:\WINDOWS\taskmon.exe
*PCHealth=C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
*SystemTray=SysTray.Exe
*LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
*Dcfssvc=C:\WINDOWS\System32\Drivers\dcfssvc.exe
*Adaptec DirectCD=C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
*AudioHQ=C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
*CTSysVol=C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
*EM_EXEC=C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
*LexStart=Lexstart.exe
*LXSUPMON=C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
*QAGENT=C:\QUICKENW\QAGENT.EXE
*GSICONEXE=gsicon.exe
*DSLAGENTEXE=C:\Program Files\Lucent\Adsl\dslagent.exe
*Symantec Core LC=C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
*ccApp="C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
*Adstartup=C:\WINDOWS\SYSTEM\automove.exe
*CreateCD=C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
*Installed=1
*NoChange=1
*Installed=1
*Installed=1
»RunOnce
»RunServices
*LoadPowerProfile=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
*SchedulingAgent=mstask.exe
**StateMgr=C:\WINDOWS\System\Restore\StateMgr.exe
*StillImageMonitor=C:\WINDOWS\SYSTEM\STIMON.EXE
*ScriptBlocking="C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
*ccEvtMgr="C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
*ccSetMgr="C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
»RunServicesOnce
»RunOnceEx
»RunServicesOnceEx
»Files
»System/Drivers
»Running Processes
*FF0F4A4B=C:\WINDOWS\SYSTEM\KERNEL32.DLL
*FFFF0F2B=C:\WINDOWS\SYSTEM\MSGSRV32.EXE
*FFFF8DAB=C:\WINDOWS\SYSTEM\mmtask.tsk
*FFFF83EF=C:\WINDOWS\SYSTEM\MPREXE.EXE
*FFFE5357=C:\WINDOWS\SYSTEM\MSTASK.EXE
*FFFEFA63=C:\WINDOWS\SYSTEM\STIMON.EXE
*FFFECDC7=C:\WINDOWS\EXPLORER.EXE
*FFFEC3D7=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
*FFFD782F=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
*FFFC2613=C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
*FFF36E3B=C:\WINDOWS\TASKMON.EXE
*FFF36DC3=C:\WINDOWS\SYSTEM\SYSTRAY.EXE
*FFF32C6F=C:\WINDOWS\SYSTEM\WMIEXE.EXE
*FFF3192B=C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
*FFF3F0E7=C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
*FFF3C343=C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
*FFF3A50F=C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
*FFF27BD3=C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
*FFF23BB7=C:\WINDOWS\SYSTEM\LXSUPMON.EXE
*FFF2FA8F=C:\WINDOWS\SYSTEM\SPOOL32.EXE
*FFF2E12F=C:\WINDOWS\SYSTEM\LEXBCES.EXE
*FFF2DFAB=C:\QUICKENW\QAGENT.EXE
*FFF28A17=C:\WINDOWS\SYSTEM\RPCSS.EXE
*FFF1600B=C:\WINDOWS\SYSTEM\GSICON.EXE
*FFF2A9CF=C:\PROGRAM FILES\LUCENT\ADSL\DSLAGENT.EXE
*FFF11D5F=C:\WINDOWS\SYSTEM\MRTMNGR.EXE
*FFF28417=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
*FFF1A08F=C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
*FFF04E4B=C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
*FFF03733=C:\PROGRAM FILES\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
*FFF08797=C:\WINDOWS\SYSTEM\LEXPPS.EXE
*FFFCC55B=C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
*FFFD86CB=C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\BACKWEB-7288971.EXE
*FFF7B6E3=C:\QUICKENW\QWDLLS.EXE
*FFF6D787=C:\PROGRAM FILES\SIERRA\PLANNER\PLNRNOTE.EXE
*FF0AA143=C:\WINDOWS\SYSTEM\RNAAPP.EXE
*FF0AA053=C:\WINDOWS\SYSTEM\TAPISRV.EXE
*FF094E4B=C:\WINDOWS\SYSTEM\DDHELP.EXE
*FFF55AB3=C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
*FFF4E783=C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
*FF09CAE3=C:\UNZIPPED\STARTDRECK[1]\STARTDRECK.EXE
»Application specific


Thanks again for your help!

Check and see if this file is there:
Adstartup=C:\WINDOWS\SYSTEM\automove.exe

THen run HiJackThis again and post a new log in this thread.

THanks...

I went into the hard drive, into the Windows and System folder and cannot find automove.exe there (or anywhere). I see that it shows up on the StartDreck log and now below in the latest HijackThis log. Here it is...I look forward to your response.

Logfile of HijackThis v1.97.7
Scan saved at 4:07:43 PM, on 6/29/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\QUICKENW\QAGENT.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\PROGRAM FILES\LUCENT\ADSL\DSLAGENT.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\PROGRAM FILES\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\BACKWEB-7288971.EXE
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\SIERRA\PLANNER\PLNRNOTE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\UNZIPPED\STARTDRECK\STARTDRECK.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.eim.ae
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Emirates Internet & Multimedia
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy1.emirates.net.ae:8080
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [QAGENT] C:\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\Lucent\Adsl\dslagent.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [LDM] C:\Program Files\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Startup: Event Planner Reminders Tray Icon.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~1\OFFICE\1033\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.eim.ae
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8155.2913194444
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members19.clubphoto.com/_img/upload...tl_uploader.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab

With the advent of HiJackThis v198.0, its time for a new log.

Download *Hijack This!*
http://209.133.47.12/~merijn/files/HijackThis.exe
http://downloads.net-integration.net/HijackThis.exe
http://www.computercops.biz/downloads-file-328.html

Unzip to a folder other than your Desktop or the Temp folder. Then, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that and copy & paste its contents here.

Most of what it lists will be harmless or even essential, don't fix anything yet. Someone will be along to tell you what steps to take after you post the contents of the scan results.