I often scan for spyware using Adaware and keep on finding the same spyware that's been causing the problem. My problem is figuring out how it's getting back on my system all the time, which is where I need some help.
I play a game on msn's network called "The Zone" @ www.zone.msn.com. When this spyware is present it makes me lag like crazy when I go in to one of the game rooms, which never happened until I started finding the spyware reference repeatedly popping up in my adaware scans. I also have problems on Gamespy when I try playing on there aswell if the same spyware is present.
Before I go on I'll state I have carried out a full virus scan using an uptodate Mcafee scanner and found no viruses\trojans present.
I also use MSN messenger whenever I go online. Don't ask me why but I've got a hunch it might have something to do with messenger although I'm not certain. I've been using Messenger for years and never encountered this problem before. Anyway I'm kind of going off at a tangent. I'll detail the exact problem and show my hijackthis log.
Here's my Adaware scan results.
QUOTE
Vendor
Possible Browser Hijack Attempt
Object HKEY_USERS:Default\Sotware\Microsoft\Internet Explorer\Main"Start Page" ("about blank")
Vendor
Possible Browser Hijack Attempt
Object HKEY_CURRENT_USER:Software\Microsoft\Internet Explorer\Main"Start Page" ("about blank")
Vendor
Tracking Company
c:\windows\cookies\peter@promo.match[2].txt
Possible Browser Hijack Attempt
Object HKEY_USERS:Default\Sotware\Microsoft\Internet Explorer\Main"Start Page" ("about blank")
Vendor
Possible Browser Hijack Attempt
Object HKEY_CURRENT_USER:Software\Microsoft\Internet Explorer\Main"Start Page" ("about blank")
Vendor
Tracking Company
c:\windows\cookies\peter@promo.match[2].txt
Once these results come up I send them firstly to quarantine, prior to deletion.
As soon as I quarantine them I get a warning message from Spyware Blaster telling me that spyware has changed my home page to www.msn.com and giving me the option of restoring my original home page address (about: blank) or keeping the new one. I always restore the original home page.
Anyway, this happens every time I send the spyware to quarantine.
Then after that's happened I go to quarantine and delete the spyware permanently off my system.
I then went back online and signed in to MSN Messenger. Then ran the Adaware scan again only to find the same spyware was already back on my system.
I'm not a newbie when it comes to removing spyware and I know what I'm doing and have never had any problems scanning or removing spyware before. Just in case anyone's wondering. Somehow it's getting back on my system but I'm not sure how.
I don't know if this is a related issue or not but I've also got SpywareGuard installed and this keeps on crashing, often when I sign in or out of MSN Messenger resulting in the following error.
"Run-time error "429"
Active X component can't create object
then goes on to say,
Sgmain has caused an error in unknown.
I recently changed my ActiveX controls due to the advice in one of you're articles, maybe it's related to that although I'm not sure.
Anyway here's my current HIJackThis log:
QUOTE
Logfile of HijackThis v1.97.7
Scan saved at 20:50:45, on 25/05/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\CSAFE\AUTOCHK.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSFTSN.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\78c8m9zb.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [-- not allowed here --] "C:\PROGRAM FILES\-- not allowed here -- P2P CLIENT\-- not allowed here --.EXE" -h
O4 - Startup: E-Color.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O4 - Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
Scan saved at 20:50:45, on 25/05/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\CSAFE\AUTOCHK.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSFTSN.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\78c8m9zb.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [-- not allowed here --] "C:\PROGRAM FILES\-- not allowed here -- P2P CLIENT\-- not allowed here --.EXE" -h
O4 - Startup: E-Color.lnk = C:\Program Files\E-Color\Registration\SonnReg.exe
O4 - Startup: 3Deep.lnk = C:\Program Files\E-Color\3Deep\3Deepctl.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
Thanks for any help!!