Hi,
Recently tried to install McAfee Internet Security suite on my PC (Did have NAV but scan kept failing where others succeeded). The software installed OK but on my first re-boot the PC blue screened once the active desktop was set (multiple tries gave the same result). I could only start the PC in safe mode and got the same problem if I activated the desktop. Could not run scans in safe mode, so I'm not sure if a virus is on the system. I eventually uninstalled the software, found your website, and followed some of the steps to getting a safe system. Is my PC clean? Will I ever be able to run McAfee? Would I want to with so many freeware programs available? Your help and advice would be greatly appreciated. Please see the attached log file.
Logfile of HijackThis v1.97.7
Scan saved at 20:40:38, on 05/05/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\DRIVERS\CDANTSRV.EXE
C:\WINNT\system32\hidserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\WINNT\system32\nvsvc32.exe
c:\ptc\intralink\dataserver3.2\oracle\bin\ORACLE.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\PROGRA~1\PHILIP~1\VProperty.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\system32\gsicon.exe
C:\WINNT\system32\dslagent.exe
C:\WINNT\system32\bcmwltry.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\AOL 8.0\aoltray.exe
C:\PROGRA~1\Ericsson\COMMUN~1\MOBILE~1\EPMWOR~1.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dilbert.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O1 - Hosts: 169.254.23.105 spiro
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [ToUcamVProperty] C:\PROGRA~1\PHILIP~1\VProperty.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\ptc\Wildfire\\i486_nt\obj\pvx_install.exe
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d90dae63e511ae0a15/...ip/RdxIE601.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7865.5472916667
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\PCFormat\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...347/mcfscan.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = ptc.com
Full Version: Is this clean?
QUOTE
The software installed OK but on my first re-boot the PC blue screened once the active desktop was set (multiple tries gave the same result). I could only start the PC in safe mode and got the same problem if I activated the desktop. Could not run scans in safe mode, so I'm not sure if a virus is on the system. I eventually uninstalled the software, found your website, and followed some of the steps to getting a safe system.
Hi,
I think the cause of blue screen is because your log shows 2 antivirus is loading during start-up. Mcaffee and AVG.
Kindly remove one or disable one. Running 2 real-time protection by 2 or more antivirus program is not recommend because it can cause the above problem.
QUOTE
Is my PC clean? Will I ever be able to run McAfee?
Not clean. There are bad activex as per your log but don't worry we will help you to fix it :)
First you need to uninstall or disable 1 of your antivirus before we proceed in fixing the others. AVG or Mcafee (your choice).
You wrote that you eventually uninstalled the software, but the log is showing Mcafee is loading during startup :unsure:
TY Donna,
I'll disable AVG for now and worry about McAfee later. What is the next step?
I'll disable AVG for now and worry about McAfee later. What is the next step?
BTW
AVG only added after McAfee was removed.
AVG only added after McAfee was removed.
OK. Select the following items in HijackThis:
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d90dae63e511ae0a15/...ip/RdxIE601.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
CLose all browser/windows except HijackThis then click Fix button.
Kindly restart then post a fresh log.
This means the uninstallation of Mcafee is somehow not successful because it is still in your startup entries.
Does Add/Remove Programs is still showing Mcafee in the list?
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d90dae63e511ae0a15/...ip/RdxIE601.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
CLose all browser/windows except HijackThis then click Fix button.
Kindly restart then post a fresh log.
QUOTE
BTW
AVG only added after McAfee was removed.
AVG only added after McAfee was removed.
This means the uninstallation of Mcafee is somehow not successful because it is still in your startup entries.
Does Add/Remove Programs is still showing Mcafee in the list?
QUOTE
Does Add/Remove Programs is still showing Mcafee in the list?
Not listed there. Can I just delete the folders and regedit to remove all references to McAfee?
Yes you can delete them manually or use a registry cleaner to remove registry entries of programs that already gone.
Don't forget to delete startup application that refers to Mcafee, and the Mcafee folder.
Don't forget to delete startup application that refers to Mcafee, and the Mcafee folder.
OK, I've run Hijack this and fixed the offending items. Removed McAfee. Re-booted and run Hijack this again. See log file and tell me the good news.
Logfile of HijackThis v1.97.7
Scan saved at 18:17:04, on 06/05/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\DRIVERS\CDANTSRV.EXE
C:\WINNT\system32\hidserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\PROGRA~1\PHILIP~1\VProperty.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\system32\gsicon.exe
C:\WINNT\system32\dslagent.exe
C:\WINNT\system32\bcmwltry.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\AOL 8.0\aoltray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Ericsson\COMMUN~1\MOBILE~1\EPMWOR~1.EXE
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dilbert.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O1 - Hosts: 169.254.23.105 spiro
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [ToUcamVProperty] C:\PROGRA~1\PHILIP~1\VProperty.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\ptc\Wildfire\\i486_nt\obj\pvx_install.exe
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7865.5472916667
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\PCFormat\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = ptc.com
BTW
Thanks for all the support so far.
Logfile of HijackThis v1.97.7
Scan saved at 18:17:04, on 06/05/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\DRIVERS\CDANTSRV.EXE
C:\WINNT\system32\hidserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\ptc\intralink\fileserver3.2\i486_nt\obj\nfsserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\PROGRA~1\PHILIP~1\VProperty.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\system32\gsicon.exe
C:\WINNT\system32\dslagent.exe
C:\WINNT\system32\bcmwltry.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\AOL 8.0\aoltray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Ericsson\COMMUN~1\MOBILE~1\EPMWOR~1.EXE
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dilbert.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O1 - Hosts: 169.254.23.105 spiro
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINNT\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [ToUcamVProperty] C:\PROGRA~1\PHILIP~1\VProperty.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\ptc\Wildfire\\i486_nt\obj\pvx_install.exe
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7865.5472916667
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\PCFormat\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ptc.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = ptc.com
BTW
Thanks for all the support so far.
Good work :thumb:
The log you posted is clean. One antivirus is running - AVG (In case you haven't change how AVG will check for updates, kindly change it to check for updates every 1 day instead of 14 days)
You might want to reduce the # of start-ups so your system will load better. Go to http://www.sysinfo.org/startuplist.php or http://www.answersthatwork.com/Tasklist_pages/tasklist.htm if a start-up item is unknown to you or you want to know if it’s necessary or not to load during Windows startup.
To reduce the unnecessary services that loads in Windows - go http://www.blackviper.com/WinXP/servicecfg.htm and see his guide.
The log you posted is clean. One antivirus is running - AVG (In case you haven't change how AVG will check for updates, kindly change it to check for updates every 1 day instead of 14 days)
You might want to reduce the # of start-ups so your system will load better. Go to http://www.sysinfo.org/startuplist.php or http://www.answersthatwork.com/Tasklist_pages/tasklist.htm if a start-up item is unknown to you or you want to know if it’s necessary or not to load during Windows startup.
To reduce the unnecessary services that loads in Windows - go http://www.blackviper.com/WinXP/servicecfg.htm and see his guide.
Thank you Donna. You've done a great job and it is much appreciated. :thumb:
You are welcome 
I will close this topic now. Should you wish to re-open the topic, please send a private message to the moderating team.
Thank you Wave.gif
I will close this topic now. Should you wish to re-open the topic, please send a private message to the moderating team.
Thank you Wave.gif
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