I think I have done all you asked for already, have run anitvirus,a dn trojanhunter stuff and I'm still having problem. I'm throwing myself on the mercy of someone who understands these awful machines more than I do.
Here are other results from another scan:
C:\Documents and Settings\Owner\Local Settings\Temp\alchem.cab->alchem.exe - TrojanDownloader:Win32/Alchemic.A -> Infected
C:\Documents and Settings\Owner\Local Settings\Temp\alchem.exe - TrojanDownloader:Win32/Alchemic.A -> Infected
C:\Documents and Settings\Owner\Local Settings\Temp\optimize.exe - TrojanDownloader:Win32/Dyfica.AK -> Infected
C:\Documents and Settings\Owner\Local Settings\Temp\THI7212.tmp\twaintec.cab->twaintec.dll - Trojan:Win32/Spy.BiSpy.C -> Infected
C:\Documents and Settings\Owner\Local Settings\Temp\THI7212.tmp\twaintec.dll - Trojan:Win32/Spy.BiSpy.C -> Infected
Here is Scan from this webiste
is a computer Logfile of HijackThis v1.97.7
Scan saved at 1:03:23 PM, on 4/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\program files\180solutions\msbb.exe
C:\WINNT\wt\updater\wcmdmgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\sysupd.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\bin\HPOVDX05.EXE
C:\WINNT\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\NAKFF9OD\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://opti.riviera.cc (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://opti.riviera.cc (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://opti.riviera.cc (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://riviera.cc (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://opti.riviera.cc (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://opti.riviera.cc (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://opti.riviera.cc (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com;
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://riviera.cc (obfuscated)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1311.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINNT\twaintec.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {39AF31DD-EAFC-45EA-A56C-385B52E25CC0} - (no file)
O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINNT\wsem217.dll
O2 - BHO: (no name) - {BC0D2038-2DE5-4A6F-92BC-B18A3E0DE32A} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINNT\nem214.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program Files\ISTbar\istbar.dll (file missing)
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [SmartCardUpdate] C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINNT\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [sys] regedit -s sysdll.reg
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [msbb] c:\program files\180solutions\msbb.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [alchem] C:\WINNT\alchem.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [wzgxezkf] C:\WINNT\wzgxezkf.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9F9D2D68-4980-4763-B769-510A30F2C7BC} (SvrWrapperCtl Control) - https://targetrewards.target.com/targetrewa...rWrapperCtl.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopr.../autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
Full Version: HELP Thought I fixed it but apparently not!
That's all spyware, and we need to get you a couple of the right tools to clean that up with.
1. First, you have a CoolWebSearch hijacker and that needs a special (free) tool to remove it called CWShredder.
Download it here:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
You'll need to run this tool in SAFE MODE, so reboot into Safe Mode - here's how (copy these instructions so you have them handy)
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
Now, just click on the CWShredder.exe icon (You will need to have all browsers and any open windows closed). Hit the *Fix* button to run it. Let it fix what it finds. When done, press *next* and you will get the results, and then *exit*
2. Reboot back into normal mode
Download Adaware (get the free edition)
http://www.lavasoft.de/software/adaware/
(choose download from the lefthand menu)
Go to: Select Full Install and choose the download location of your choice (1.7mb)
Choose Download from
http://fileforum.betanews.com/detail.php3?fid=965718306 <--(I found FileForum easiest)
Be sure to UPDATE BEFORE SCANNING FIRST!! That is a very important step and I have included easy directions.
After download and installing first, please update the program. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen.
Next, go to Settings (the gear icon at the top) and then *Scanning* and checkmark these items so they will be green:
Scan within archives
Scan my IE Favorites for banned URLS
Scan my hosts file
Then click *proceed* to save settings.
Click on *Tweak* next. And checkmark to make this green also:
Automatically try to unregister objects prior to deletion
Click on *proceed*
Note It is best to temporarily disable your AV and Trojan Hunter while you are scanning with Adaware - but remember to re-enable them after you are all done with the scanning. This is so they won't interfere with each other during the fixing process.
Next, from the main screen, click on *Start* (lower righthand corner) and put a dot in the box next to *use Custom scanning options*, then click *Next* to start your scan.
Checkmark any items found after scanning to remove (this will actually put them in quarantine and can recover from backup if any should not be removed).
Reboot your PC after cleaning with Adaware and scan again. Repeat the process until no further items are found as bad.
3. Scan once more with HijackThis and post a new log please as there will be more to do :)
1. First, you have a CoolWebSearch hijacker and that needs a special (free) tool to remove it called CWShredder.
Download it here:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
You'll need to run this tool in SAFE MODE, so reboot into Safe Mode - here's how (copy these instructions so you have them handy)
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
Now, just click on the CWShredder.exe icon (You will need to have all browsers and any open windows closed). Hit the *Fix* button to run it. Let it fix what it finds. When done, press *next* and you will get the results, and then *exit*
2. Reboot back into normal mode
Download Adaware (get the free edition)
http://www.lavasoft.de/software/adaware/
(choose download from the lefthand menu)
Go to: Select Full Install and choose the download location of your choice (1.7mb)
Choose Download from
http://fileforum.betanews.com/detail.php3?fid=965718306 <--(I found FileForum easiest)
Be sure to UPDATE BEFORE SCANNING FIRST!! That is a very important step and I have included easy directions.
After download and installing first, please update the program. Just open Adaware and click on *Check for Updates Now* and then *Connect*. It will find a new reference-file. Click *ok* and let it download and install the updates by clicking on *Finish* .This will return you to the main screen.
Next, go to Settings (the gear icon at the top) and then *Scanning* and checkmark these items so they will be green:
Scan within archives
Scan my IE Favorites for banned URLS
Scan my hosts file
Then click *proceed* to save settings.
Click on *Tweak* next. And checkmark to make this green also:
Automatically try to unregister objects prior to deletion
Click on *proceed*
Note It is best to temporarily disable your AV and Trojan Hunter while you are scanning with Adaware - but remember to re-enable them after you are all done with the scanning. This is so they won't interfere with each other during the fixing process.
Next, from the main screen, click on *Start* (lower righthand corner) and put a dot in the box next to *use Custom scanning options*, then click *Next* to start your scan.
Checkmark any items found after scanning to remove (this will actually put them in quarantine and can recover from backup if any should not be removed).
Reboot your PC after cleaning with Adaware and scan again. Repeat the process until no further items are found as bad.
3. Scan once more with HijackThis and post a new log please as there will be more to do :)
Here's the log after I ran CWShedder and Adaware, does it look ok now or not?
Appreciate all your help!
Logfile of HijackThis v1.97.7
Scan saved at 9:37:39 PM, on 5/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINNT\wt\updater\wcmdmgr.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\bin\HPOVDX05.EXE
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\hpoipm07.exe
C:\WINNT\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [SmartCardUpdate] C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINNT\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9F9D2D68-4980-4763-B769-510A30F2C7BC} (SvrWrapperCtl Control) - https://targetrewards.target.com/targetrewa...rWrapperCtl.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopr.../autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
Appreciate all your help!
Logfile of HijackThis v1.97.7
Scan saved at 9:37:39 PM, on 5/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINNT\wt\updater\wcmdmgr.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\bin\HPOVDX05.EXE
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\hpoipm07.exe
C:\WINNT\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = dynhost.inetcam.com;register.inetcam.com;
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [SmartCardUpdate] C:\Program Files\Caradas Smart Card Update\SmartCardUpdate.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINNT\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9F9D2D68-4980-4763-B769-510A30F2C7BC} (SvrWrapperCtl Control) - https://targetrewards.target.com/targetrewa...rWrapperCtl.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopr.../autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
Hi momeina,
That's looking a LOT better
There is one more to get rid of and you'll need to be in SAFE MODE to manually delete the file.
Reboot your PC into SAFE MODE
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
Scan with HijackThis and when it finishes, put an x in the boxes next to these items, then press *fix checked*
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - Startup: PowerReg Scheduler.exe
While still in SAFE MODE, search for and delete this file (if found)
C:\WINNT\sysupd.exe
Reboot back into normal mode.
If the sysupd.exe file was NOT found, a prior cleaning step may have already removed it :)
Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?
One of the best features of Windows ME or XP is the System Restore option, however if a virus infects a computer with this operating system the virus can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(winXP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405
Next, we highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help :).
How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
And please be sure to visit Windows Update - get ALL the critical security updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
http://v4.windowsupdate.microsoft.com/en/default.asp
That's looking a LOT better
There is one more to get rid of and you'll need to be in SAFE MODE to manually delete the file.
Reboot your PC into SAFE MODE
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
Scan with HijackThis and when it finishes, put an x in the boxes next to these items, then press *fix checked*
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - Startup: PowerReg Scheduler.exe
While still in SAFE MODE, search for and delete this file (if found)
C:\WINNT\sysupd.exe
Reboot back into normal mode.
If the sysupd.exe file was NOT found, a prior cleaning step may have already removed it :)
Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?
One of the best features of Windows ME or XP is the System Restore option, however if a virus infects a computer with this operating system the virus can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(winXP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405
Next, we highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help :).
How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857
And please be sure to visit Windows Update - get ALL the critical security updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
http://v4.windowsupdate.microsoft.com/en/default.asp
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