Ok, so I took on my boss's computer after he was about to throw it out the window. I downloaded AVG which removed 21 problems, but didn't remove all of them. Then I installed Spybot S & D, CWShredder, and Adaware 6 which removed ALOT. I'm talking hundreds and hundreds of files. I don't know what my boss was thinking! Anyways, I still have a few lingering pop ups from AVG that say I still have a few problems. Can someone please take a look at the hijackthis log. Regaurds, ~Maegan
__________________________________________________

Logfile of HijackThis v1.97.7
Scan saved at 12:41:09 PM, on 4/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jimbo\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [Microsoft Inet Xp..] teekids.exe
O4 - HKLM\..\Run: [pptoolsn] C:\WINDOWS\System32\pptoolsn.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Guardian Spam Eliminator.lnk = C:\Program Files\Boomerang Software\Guardian Spam Eliminator\BoomSpam.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Advisor (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Jamko1
O17 - HKLM\Software\..\Telephony: DomainName = Jamko1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1A12D9-C48C-47D7-8737-72AD5A1135DC}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E201DFC7-0B6B-4B57-A5D8-AA360CA3ADB9}: NameServer = 212.156.4.20 212.156.4.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Jamko1

Two of these are from the Blaster worm and I'm not sure about this third.

Scan with HijackThis and checkmark these items, then press *fix checked*

O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe

O4 - HKLM\..\Run: [Microsoft Inet Xp..] teekids.exe

O4 - HKLM\..\Run: [pptoolsn] C:\WINDOWS\System32\pptoolsn.exe
.......................................
Reboot the PC

Search for and delete (if found)

mslaugh.exe

teekids.exe

Search for and scan this file (let's see what it is first)
Scan here:
http://www.kaspersky.com/remoteviruschk.html

pptoolsn.exe <--this file

Copy the report at the end and paste the results back here. Also let us know if you did find either of the first two (mslaugh or teekids)

Also, then scan once more with HijackThis and post a new log so we can see what remains

pptoolsn.exe

Okay, I deleted the mslaugh.exe file and the teekids.exe file using Hijackthis. Then I tried several times to scan the pptoolsn.exe file using the link given and it would not let me. I believe though, that it is a powerpoint tool of somesort MAYBE. Maybe not. When i rebooted I searched for the two files and did not find them.

I did however get the same popup from AVG saying that I have a Trojan Backdoor.Afcore.BB in my file C:\WINDOWS\system32:pwquowc.dll

I saw that file in my original hijackthis log and deleted it but apparently it is still there. Any ideas on how to get rid of it? Here is the new hijackthis log. Thanks for all the help it is much appreciated....

_________________________________

Logfile of HijackThis v1.97.7
Scan saved at 2:21:47 PM, on 4/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Documents and Settings\Jimbo\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [pptoolsn] C:\WINDOWS\System32\pptoolsn.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Guardian Spam Eliminator.lnk = C:\Program Files\Boomerang Software\Guardian Spam Eliminator\BoomSpam.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Advisor (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Jamko1
O17 - HKLM\Software\..\Telephony: DomainName = Jamko1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1A12D9-C48C-47D7-8737-72AD5A1135DC}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Jamko1

Re: C:\WINDOWS\system32:pwquowc.dll
Fixing it with HijackThis doesn't delete the file - just removes the startup entry.

go to Start > Run and copy and paste (do not try to type it) the below string into the Run Box and hit OK.

rundll32 C:\Windows\system32:pwquowc.dll,Uninstall

Then run AVG again and see if you still get the popup. If so, I need to know the file name and exact location (full path) that it is detecting it in.

Can you rightclick on the pptoolsn.exe and look under the tabs at the top, verify it is the program you think it is? I just want to make sure it is legit and is not in my list of known programs - so just an unknown.

Okay, I copied and pasted the ext and tried to "run" it and I got an error message and AVG saying that there was the same trojan there and then a DLL ERROR window popped up and said there was an error loading and that access was denied. I tried a few more times with no luck. I did a search on my computer for the pptoolsn.exe file and I couldn't find it to get information on it. I don't know what to do.... :(

Two things,

1. I need the info from the AVG alert. What is the file name and exact location (full path)

2. Do a search for pwquowc.dll, tell me if you find it. Also please look in HijackThis and press *config* (bottom right button) and then *backups* at the top. If there are any entries in there that have pwquowc.dll in it please copy all that down for me

The popup from AVG says exactly this: There is a Trojan horse Backdoor.Afcore.BB in found in the file C:\WINDOWS\system32:pwquowc.dll

I searched for the file pwquowc.dll and it found nothing. I went to Hijack this and the config button and pressed backups and there is nothing in there but the two blasterworm files I just got rid of.

I'm currently running AVG again and there are so far another 16 viruses/problems....... :blink:

Okay I figured out why AVG found another 16 viruses...it was because I didn't turn off the system restore. I'll go ahead and do that and reboot and turn it back on and that should solve that problem. I hope. Just still have the lingering one problem.......I hope someone can help...

Could you post another HijackThis log when you are done and provide details of what the one lingering problem is please :)

Hi there. My one remaining problem is still the Backdoor.afcore.bb trojan horse. I still get the error message and I still can't run the uninstall attempt that you suggested. Would it make a difference if I booted into safe mode and tried to run the same ext? Here is my log.

_________________________________________________

Logfile of HijackThis v1.97.7
Scan saved at 11:15:49 PM, on 4/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jimbo\Desktop\HijackThis.exe
C:\Program Files\Common Files\Real\Update_OB\rndal.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [pptoolsn] C:\WINDOWS\System32\pptoolsn.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Guardian Spam Eliminator.lnk = C:\Program Files\Boomerang Software\Guardian Spam Eliminator\BoomSpam.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Advisor (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Jamko1
O17 - HKLM\Software\..\Telephony: DomainName = Jamko1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1A12D9-C48C-47D7-8737-72AD5A1135DC}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E201DFC7-0B6B-4B57-A5D8-AA360CA3ADB9}: NameServer = 212.156.4.20 212.156.4.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Jamko1

It is still lingering undetected to hijack this, and other programs except AVG that keeps popping up 10 times in a row on startup of windows. I'm at a loss.

:((

Try this please :)

Run AVG Control Center. Uncheck the box labeled Check Executable Viruses. This will grey out the Systray Icon, so that we can do the following fix.

After killing AVG, copy and paste this into Start>run

rundll32 C:\WINDOWS\System32:pwquowc.dll,Init 1

Now, right away go back to Start > Run

And copy and paste in:

rundll32 C:\Windows\system32:pwquowc.dll,Uninstall

There may be a bit of a wait for a few seconds. You should get a message that it is removing AF from the system and press *OK*

Then go back and re-enable your AVG

If all else fails, also try this free tool from Sophos
CORFCGUI by Sophos
http://www.sophos.com/support/disinfection/corefloo.html

YAAAAAAAAY!!! It worked! I disabled AVG and ran the two files and it deleted the backdoor trojan horse off the system. Thank you so very much. I thought it was a lost cause there for a minute. Thank you so much for the help. Did we ever decide if the pptoolsn.exe in the Hijack this log was something to be concerned about? I'm going to post just one more log and can you please let me know if it looks okay. THANK YOU SO MUCH AGAIN :lol: :thumb: applause

_________________________________________________________
Logfile of HijackThis v1.97.7
Scan saved at 1:30:12 PM, on 4/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\cba\pds.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jimbo\Desktop\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_3_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [pptoolsn] C:\WINDOWS\System32\pptoolsn.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Guardian Spam Eliminator.lnk = C:\Program Files\Boomerang Software\Guardian Spam Eliminator\BoomSpam.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Advisor (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae0...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Jamko1
O17 - HKLM\Software\..\Telephony: DomainName = Jamko1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA1A12D9-C48C-47D7-8737-72AD5A1135DC}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E201DFC7-0B6B-4B57-A5D8-AA360CA3ADB9}: NameServer = 212.156.4.20 212.156.4.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Jamko1

Woooo Hooo! :victory: Glad to hear it worked banana

The log looks fine now.

This file ---> C:\WINDOWS\System32\pptoolsn.exe

You can rightclick the properties, it will be obvious under the info on the tabs at the top if it belongs to Power point or another legitimate software. I'm not real concerned about it if the virus scans are now coming up clean.

Don't forget to reset the system restore again and then next, we highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help :).

How to Stop Hijackers & Spyware Infections, And other malware too!
http://forum.gladiator-antivirus.com/index...?showtopic=9857

And please be sure to visit Windows Update - get ALL the critical security updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.

http://v4.windowsupdate.microsoft.com/en/default.asp

Tell the boss I said you deserve a raise after all this :thumb:

THANK YOU SO MUCH AGAIN! How you and others like you assist people everyday with their problems is really noble.

:thumb:

You're welcome - glad we could help.

I'll go ahead and close this thread now. If you should need it reopened for any reason, please feel free to PM one of the Mods.

For anyone else with similar issues, please start a new topic.

Thanks