Hi. I have the following problem. I just recently got my son's computer back from college. It is running XP Home Edition. It exhibits the following behavior:

dbl-clicking "My Computer" will make the icons on the desktop disappear and reappear only. Nothing else seems to happen.

dlbj-clicking Internet Explorer (6.0 SP1) will cause everything to disappear (except for the background) for a few seconds while it reloads the start bar and system tray programs and the icons on the desktop.
However, using start->run and typing in programs will let me use programs. Using browse or cmd will allow me access to the hard drive.

I've tried the following steps:
1) Reload Windows XP from the CD (using the repair option, not the recovery console option.)
2) Ran Spybot
3) Ran Adaware
4) Un-installed Norton Antivirus.
5) Loaded and ran PC-Cillin.
6) Updated pattern files and ran PC-Cillin. 1 virus was found. This was quarantined.
<<I believe this is when the internet connection started working again through programs but not using IE.>>
7) Installed netscape 7.1 (using cd-roms to xfer files). Starting the install using the internet for the rest of the files. Netscape 7.1 works. It is what I'm using to enter this message.
8) Used Netscape to download IE6 SP1.
9) Used registry to tell windows XP that IE6 wasn't installed.
10) Re-installed IE 6 SP1..
11) reran Windows repair from the CD.
<<Here there was not much change.>>
12) ran msconfig where I found out that in safe mode, I could double-click My Computer and have it work correctly.
13) Tried to use msconfig to uncheck startup files. This does not seem to survive a reboot. There are many of these files.
<<So, now I feel like I've done several hours of work for nothing. I'm basically in the same position as I was when I started.
14) Ran HiJack to get a log.

Hoping you'll be able to help.

Here it is:

Logfile of HijackThis v1.97.7
Scan saved at 6:55:24 PM, on 4/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insightbb.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Billy\Application Data\Mozilla\Profiles\default\3ihefev6.slt\prefs.js)
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll
O3 - Toolbar: AskCosmo! - {38D2A281-0444-433C-9ED6-A2851795F32A} - C:\Program Files\Cosmo Popup Blocker\TRReaderBar_.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: AskCosmo! (HKLM)
O9 - Extra 'Tools' menuitem: AskCosmo! (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et0_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...ron/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_0_2_1.cab

Thanks for any consideration you can give. I'm going to sign off and try not to think about this for awhile. :-)

Try entering these command and see if they restore IE and Explorer
Start-->Run-->regsvr32 urlmon.dll
Start-->Run-->regsvr32 Shdocvw.dll
Start-->Run-->regsvr32 Msjava.dll
Start-->Run-->regsvr32 Actxprxy.dll
Start-->Run-->regsvr32 Oleaut32.dll
Start-->Run-->regsvr32 Mshtml.dll
Start-->Run-->regsvr32 Browseui.dll
Start-->Run-->regsvr32 Shell32.dll


Then, using msconfig, remove the checks from all entries you have turned off, reboot, run HiJackThis again and post the new log in this thread.

Thanks for your response.

Ran the regsvr32 Ccommands. Ran msconfig and removed all check marks, rebooted, ran HiJackThis again.

Same thing happened with ie explorer and My Computer. (flashing screen; no windows appeared.)

Reran msconfig and saw that all the checkmarks were back. I'm going to try that part again (removing all checkmarks). If I don't post, then assume it did the same thing.

New HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 8:23:43 PM, on 4/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\RBEnhance\rbenh.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Thomson multimedia\RCA Lyra MP3 Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Cosmo Popup Blocker\CosmoPopupBlocker.exe
C:\Program Files\adaware\adaware.exe
C:\WINDOWS\System32\wnsapisv.exe
C:\Documents and Settings\Billy\Application Data\tbpa.exe
C:\Program Files\Common Files\PSD Tools\blengine.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided

by Insightbb.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape

%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Billy\Application

Data\Mozilla\Profiles\default\3ihefev6.slt\prefs.js)
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com12.129.205.209 search.netscape.com12.129.205.209 sitefinder.

verisign.com
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program

Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.

bin\MYBAR.DLL (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0

\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1

\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll
O3 - Toolbar: AskCosmo! - {38D2A281-0444-433C-9ED6-A2851795F32A} - C:\Program Files\Cosmo Popup

Blocker\TRReaderBar_.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1

.bin\MYBAR.DLL (file missing)
O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Wardo] C:\WINDOWS\syslaunch.exe
O4 - HKLM\..\Run: [UXELORUYB] C:\WINDOWS\UXELORUYB.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [LyraHDProfiler] "C:\Program Files\Thomson multimedia\RCA Lyra MP3

Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe"
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Cosmo Popup Blocker] C:\Program Files\Cosmo Popup Blocker\CosmoPopupBlocker.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [adaware ml710e] "C:\Program Files\adaware\adaware.exe"
O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe
O4 - HKCU\..\Run: [Tmea] C:\Documents and Settings\Billy\Application Data\pptc.exe
O4 - HKCU\..\Run: [Tibs] C:\Documents and Settings\Billy\Application Data\tbpa.exe
O4 - HKCU\..\Run: [Setr] C:\Documents and Settings\Billy\Application Data\dubm.exe
O4 - HKCU\..\Run: [Ohmt] C:\Documents and Settings\Billy\Application Data\dooe.exe
O4 - HKCU\..\Run: [Ncst] C:\Documents and Settings\Billy\Application Data\crue.exe
O4 - HKCU\..\Run: [BLMessagingIntegration] C:\Program Files\Common Files\PSD Tools\blengine.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.

EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program

Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: AskCosmo! (HKLM)
O9 - Extra 'Tools' menuitem: AskCosmo! (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et0_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.

macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/

bgn/partners/nike/nikegridiron/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.

macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/

toolbar/my/yiebio5_0_2_1.cab

Dang, its hard to tell if we are making progress or not, but a lot more is to be seen.

First:
You have the latest version of the RapidBlaster foistware.
I suggest you do the following, in that order:
First,  download and run Javacool's RapidBlaster killer : http://www.wilderssecurity.net/downloads/rbkiller.exe
Launch the program and hit the Scan button.
RBKiller will find any RapidBlaster variants on your system, kill the process, delete the Registry Run entry, and remove the file itself.


Then:
Check the following items in HijackThis.
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\neti.dll
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll

O3 - Toolbar: AskCosmo! - {38D2A281-0444-433C-9ED6-A2851795F32A} - C:\Program Files\Cosmo Popup Blocker\TRReaderBar_.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)

O4 - HKLM\..\Run: [Wardo] C:\WINDOWS\syslaunch.exe
O4 - HKLM\..\Run: [UXELORUYB] C:\WINDOWS\UXELORUYB.exe
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"
O4 - HKLM\..\Run: [Cosmo Popup Blocker] C:\Program Files\Cosmo Popup Blocker\CosmoPopupBlocker.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe
O4 - HKCU\..\Run: [Tmea] C:\Documents and Settings\Billy\Application Data\pptc.exe
O4 - HKCU\..\Run: [Tibs] C:\Documents and Settings\Billy\Application Data\tbpa.exe
O4 - HKCU\..\Run: [Setr] C:\Documents and Settings\Billy\Application Data\dubm.exe
O4 - HKCU\..\Run: [Ohmt] C:\Documents and Settings\Billy\Application Data\dooe.exe
O4 - HKCU\..\Run: [Ncst] C:\Documents and Settings\Billy\Application Data\crue.exe
O4 - HKCU\..\Run: [BLMessagingIntegration] C:\Program Files\Common Files\PSD Tools\blengine.exe

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program

O9 - Extra button: AskCosmo! (HKLM)
O9 - Extra 'Tools' menuitem: AskCosmo! (HKLM)



Close all windows except HijackThis and click Fix checked:

Reboot in Safe Mode and delete the following: (you may need to show hidden files**)
C:\WINDOWS\syslaunch.exe
C:\WINDOWS\UXELORUYB.exe
C:\Program Files\Cosmo Popup Blocker\CosmoPopupBlocker.exe
C:\WINDOWS\bxxs5.dll
C:\WINDOWS\System32\wnsapisv.exe
C:\Documents and Settings\Billy\Application Data\pptc.exe
C:\Documents and Settings\Billy\Application Data\tbpa.exe
C:\Documents and Settings\Billy\Application Data\dubm.exe
C:\Documents and Settings\Billy\Application Data\dooe.exe
C:\Documents and Settings\Billy\Application Data\crue.exe
C:\Program Files\Common Files\PSD Tools\blengine.exe



**Show hidden files/folders as per the instructions here http://www.tacktech.com/display.cfm?ttid=190

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot. (not necessary, but recommended)

Post another HiJackThis log in this thread for final review.

Well, thank you. My Computer and Internet Explorer are finally working again! I also reran Spybot and Adaware which found more things to delete and I deleted them. Strange cause I haven't been on the web except to Microsoft and here.

Well, I've gotten rid of CosmoPopupBlocker as recommended. I take it that it isn't a good popup blocker to use?

What is a good popup blocker to use if you don't mind me asking your opinion?

Here is another HiJackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 11:06:13 PM, on 4/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Thomson multimedia\RCA Lyra MP3 Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insightbb.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Billy\Application Data\Mozilla\Profiles\default\3ihefev6.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [LyraHDProfiler] "C:\Program Files\Thomson multimedia\RCA Lyra MP3 Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe"
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [adaware ml710e] "C:\Program Files\adaware\adaware.exe"
O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et0_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...ron/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_0_2_1.cab

HI boothbyd,


Did you run the Rapid Blaster remove that I specified in my previous post?

I ask because this entry still exists:
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"


If you did, then run HiJackThis

Check this item:
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"

Click on 'Fixed Checked'

Then Reboot.

Your system will be clean once the Rapid Blaster infection is removed.


For a popup blocker, I suggest the Google toolbar. It is free, it works, and it's what I use.

Sorry. I forgot to say that I ran the rapidblaster removal program. It did remove it, but not the one entry. I removed that through hijackthis.

Thanks for all your help. I do appreciate it.

I still have some security patches to download and install, but I think I got it from here.

Here is the latest HIJackThis log for a last look (I hope. :-)):

Logfile of HijackThis v1.97.7
Scan saved at 10:17:24 PM, on 4/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Thomson multimedia\RCA Lyra MP3 Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insightbb.com
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Billy\Application Data\Mozilla\Profiles\default\3ihefev6.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [LyraHDProfiler] "C:\Program Files\Thomson multimedia\RCA Lyra MP3 Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe"
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [adaware ml710e] "C:\Program Files\adaware\adaware.exe"
O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et0_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner...ron/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_0_2_1.cab

Check the following items in HijackThis.
O4 - HKLM\..\Run: [rbenh 6l8061] "C:\Program Files\RBEnhance\rbenh.exe"
O4 - HKCU\..\Run: [WNST] C:\WINDOWS\System32\wnsapisv.exe



Close all windows except HijackThis and click Fix checked:

Reboot in Safe Mode* and delete the following: (you may need to show hidden files**)
C:\WINDOWS\System32\wnsapisv.exe


*How to Boot into Safe mode: http://service1.symantec.com/SUPPORT/tsgen...001052409420406
**Show hidden files/folders as per the instructions here http://www.tacktech.com/display.cfm?ttid=190

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot. (not necessary, but recommended)

Post another HiJackThis log in this thread for final review.