please help me .. even after constant deletions by Spybot S&D i continue to get a message from AVG resident shield that there is a Trojan Horse dialer in file..... svchost.exe

this is the logfile after running hijackthis

Logfile of HijackThis v1.97.7
Scan saved at 4:35:04 PM, on 4/3/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\System32\PV92Tray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
C:\Program Files\GetRight\getright.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Windows Resources - {2D38A51A-23C9-48a1-A33C-48675AA2B494} - C:\WINNT\winres.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [IridiumTimeWizard] C:\Downloads\iridium.exe
O4 - Global Startup: 24Online Client.lnk = C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O15 - Trusted Zone: *.i-lookup.com
O15 - Trusted Zone: *.offshoreclicks.com
O15 - Trusted Zone: *.teensguru.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{68B16772-D8D9-4528-8D96-38AE84E8B9C5}: NameServer = 172.16.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{7FB409E6-A80B-4337-8699-64EDBCE4B9DB}: NameServer = 172.16.0.1

First:
You Have a CoolWebSearch Infection.

Please Download CoolWebShredder, from http://www.zerosrealm.com/downloads/CWShredder.zip

Extract CWShredder to its own folder and run the program.

Click the 'Fix ->' buitton.

Make sure you let it fix all CWS Remnants.


Next:
Download the latest version of Ad-Aware at
http://www.lavasoft.de/software/adaware/

After installing AAW, and before running the program, you NEED to FIRST update the reference file following the instructions here: http://www.lavahelp.com/howto/updref/index.html

Now do the following:
- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."

- Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."


Press "Scan Now"
- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:

Now press "Next" to let Ad-aware scan your drives...
It will find a number of "bad" files and registry keys.
Right-click in that pane and choose "select all"


Now press "Next" again.
It will ask you whether you'd like to remove all checked items. Click OK.

Finally, close Ad-Aware, and reboot.

That ought to get rid of most of your spyware.
When you've done all that, restart your computer, re-run Hijack This, and post a fresh log in this thread..
There will be more to do!

thanx for the help... i followed your instructions.
here follows the latest HijackThis log file

Logfile of HijackThis v1.97.7
Scan saved at 3:49:31 PM, on 4/5/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\System32\PV92Tray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
C:\Program Files\GetRight\getright.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Visual Studio\VB98\vb6.exe
C:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [IridiumTimeWizard] C:\Downloads\iridium.exe
O4 - Global Startup: 24Online Client.lnk = C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{68B16772-D8D9-4528-8D96-38AE84E8B9C5}: NameServer = 172.16.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{7FB409E6-A80B-4337-8699-64EDBCE4B9DB}: NameServer = 172.16.0.1

Hi cypher,

Just some janitorial work to do and your systme will be clean.

Check the following items in HijackThis.
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

Close all windows except HijackThis and click Fix checked:

That's it, all clean!!

Now, a recommendation, uninstall SpyHunter. AdAware and Spybot S&D are superior products and are free!

To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:
SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
SpywareGuard: http://www.wilderssecurity.net/spywareguard.html


IE/Spyad places over 4000 websites and domains in the IE Restricted list which will several impair attempts to infect your system. It is free.

More info and download is available at:
IE/Spyad:
http://www.staff.uiuc.edu/~ehowes/resource.htm


NOTE: This thread is now closed. Should you need it reopened, please PM a mod.
Everyone else having a similar issue, please launch a new topic for yourselves.