I got some sub folders in my folder c:\programfiler that i cannot delete. Some program there also tried to initiate communication from my pc. I cannot delete or remove it. The folder is: C:\programfiler\common files\

the program that was trying to communicate from my pc was updmgr.exe.

What do I do? I have run the hijackthis file as suggested on this site (see attached log)


Thanks for any help.

Edit to add: Log text by CalamityJane

Logfile of HijackThis v1.97.7
Scan saved at 09:26:19, on 20.03.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\NISUM.EXE
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Norton Internet Security\ccPxySvc.exe
C:\mysql\bin\mysqld-nt.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programfiler\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe
C:\Programfiler\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\MMTrayLSI.exe
C:\WINDOWS\System32\MMTray2k.exe
C:\WINDOWS\System32\MMTray.exe
C:\WINDOWS\System32\qttask.exe
C:\Programfiler\Common files\updmgr\updmgr.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Programfiler\D-Link\D-Link Air Utility\Utility.exe
C:\Programfiler\WinZip\WZQKPICK.EXE
C:\Programfiler\Apache Group\Apache2\bin\ApacheMonitor.exe
C:\Programfiler\MSN Messenger\msnmsgr.exe
C:\Programfiler\Internet Explorer\IEXPLORE.EXE
C:\hijack\HijackThis.exe
C:\Programfiler\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
R3 - URLSearchHook: PerfectNavBHO Class - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
O2 - BHO: NavErrRedir Class - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [start_forbruksmåler] C:\Programfiler\Telenor Plus\Forbruksmåler\Forbruksmåler.exe C:\Programfiler\Telenor Plus\Forbruksmåler
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programfiler\Fellesfiler\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programfiler\Fellesfiler\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programfiler\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [MMTrayLSI] C:\WINDOWS\System32\MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] C:\WINDOWS\System32\MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] C:\WINDOWS\System32\MMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\System32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [updmgr] C:\Programfiler\Common files\updmgr\updmgr.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programfiler\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\RunOnce: [DependencyCheck] Performed
O4 - Startup: Monitor Apache Servers.lnk = C:\Programfiler\Apache Group\Apache2\bin\ApacheMonitor.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programfiler\Fellesfiler\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link Air Utility.lnk = C:\Programfiler\D-Link\D-Link Air Utility\Utility.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programfiler\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://12.153.35.149:8080/exent/components/ExentCtl.ocx
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon...n/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553515000} - http://active.macromedia.com/flash/cabs/swflash.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

Hi moem and welcome to the forum

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an x in the boxes next to these items, then press *fix checked*

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger

R3 - URLSearchHook: PerfectNavBHO Class - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL

O2 - BHO: NavErrRedir Class - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL

O4 - HKLM\..\Run: [updmgr] C:\Programfiler\Common files\updmgr\updmgr.exe

Reboot your PC and delete the following folder (a leftover from KeenValue parasite)

C:\Programfiler\Common files\updmgr <--delete folder