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Failure to follow these instructions will only result in delays of the cleaning and removal process.

If you ran other AntiVirus and/or AntiSpyware programs and have the logs available, please post them as well.

Our goal is to help you clean your PC and restore it to pre-infection condition wherever possible.

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> How to remove Bube/Beavis using KAV 5.0
CalamityJane
post Feb 16 2005, 11:58 PM
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Bube.d aka Win32.Beavis is a new infection. The only program I have found so far that removes it properly is KAV Personal 5.0 (you can get a free 30 day trial, fully functional that will remove it for you). We have found a number of AVs detect and claim to cure it but instead, they quarantine and/or delete the infected explorer.exe leaving you with no desktop.

This infection can download over 100 different malwares, but some typical entries you might see in a log look like this (and after cleaning offline, they come right back as soon as you connect to the internet)

QUOTE
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = »searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = »searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = »searchmiracle.com/sp.php
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\System32\boln.dll
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O2 - BHO: (no name) - {2B5E7117-24E7-5914-3794-A3D089E4A773} - (no file)
O2 - BHO: (no name) - {57798B92-1E52-BB11-3BF1-51F50C193253} - (no file)
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar 08.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O4 - HKLM\..\Run: [tibs5] C:\WINNT\system32\tibs5.exe
O4 - HKLM\..\Run: [12C.tmp] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\12C.tmp.exe 0 10001
O4 - HKLM\..\Run: [Web Service] C:\WINNT\system32\sm.exe
O4 - HKLM\..\Run: [12C.tmp.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\12C.tmp.exe 0 10001
O4 - HKLM\..\Run: [version] C:\WINNT\system32\Mthnzl.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\Yfkadl.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINNT\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINNT\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [15E.tmp] C:\WINNT\TEMP\15E.tmp.exe 3 10001
O4 - HKLM\..\Run: [15E.tmp.exe] C:\WINNT\TEMP\15E.tmp.exe 3 10001
O4 - HKLM\..\Run: [4.tmp] C:\WINNT\TEMP\4.tmp.exe 0 10001
O4 - HKLM\..\Run: [4.tmp.exe] C:\WINNT\TEMP\4.tmp.exe 0 10001
O4 - HKLM\..\Run: [rE4W37i] jdbtil.exe
O4 - HKLM\..\Run: [kalvsys] C:\windows\system32\kalvayb32.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.addictivetechnologies.com
O15 - Trusted Zone: *.addictivetechnologies.net
O15 - Trusted Zone: *.admin2cash.biz
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.bettersearch.biz
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.c4tdownload.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.f1organizer.com
O15 - Trusted Zone: *.finefind.nettraffic2cash.biz
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.iframe.biz
O15 - Trusted Zone: *.megapornix.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.newiframe.biz
O15 - Trusted Zone: *.overpro.com
O15 - Trusted Zone: *.pizdato.biz
O15 - Trusted Zone: *.private-dialer.biz
O15 - Trusted Zone: *.private-iframe.biz
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.sp2admin.biz
O15 - Trusted Zone: *.sp2fucked.biz
O15 - Trusted Zone: *.vse-moe.biz
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.xxxtoolbar.com
O15 - Trusted Zone: *.ysbweb.com
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O18 - Filter: text/html - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll
O18 - Filter: text/plain - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll


Here is the article about the malware you have
http://www.viruslist.com/en/weblog

QUOTE
The file infecting AdWare saga continues
Roel February 10, 2005 | 15:28 MSK

comment
We are currently seeing an increase in cases which involve file infecting AdWare.

These new viruses are more sophisticated than the one we previously reported and append malicious code to Windows' explorer.exe. The viruses belong to the Virus.Win32.Bube family.

For example, Virus.Win32.Bube.d downloads AdWare and Trojans, including: AdWare.ISearch.d, Trojan-Clicker.Win32.Agent.bn, Trojan.Win32.LowZones.ai and PornWare.Dialer.Salc.

Disinfection in this case is tricky, as explorer.exe is an important Windows process. Additionally, the malware tries to prevent removal by disabling system restore, infecting the explorer.exe residing in %sysdir%\dllcache and lowering overall system security.

Things can get extra complicated as an AV can block access to the infected explorer.exe.


We are finding that some users are blocked from the KAV site due to changes in the HOSTS file. If you cannot get to the download link provided or are having trouble updating KAV, please try the following:

Download the Hoster from here:
http://www.funkytoad.com/download/hoster.zip
Press 'Restore Original Hosts' and press 'OK'
Exit Program.
Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

You must get the updates before scanning

Detailed instructions for updating are below.


Go here to download the free KAV Personal 5.0 Trial (good for 30 days)
http://www.kaspersky.com/index.html

OR HERE:
http://downloads1.kaspersky-labs.com/trial..._personalen.exe
http://downloads2.kaspersky-labs.com/trial..._personalen.exe
ftp://downloads1.kaspersky-labs.com/trial..._personalen.exe
ftp://downloads3.kaspersky-labs.com/trial..._personalen.exe

Click on *downloads* on the left menu

Then scroll down and click on *trial versions*

Then choose *Kaspersky Anti-Virus Personal 5.0*

You will then have a list of the trial downloads to choose from (choose a location closest to you)

Choose *save* and it should create and save to a KAV folder on your hard drive

Navigate to the KAV folder and doubleclick on kav5.0trial_personalen.exe to install it.

You will see this screen showing the default folder it will install into. Click on *next*



If KAV detects another AV running on your PC it will advise you to uninstall it.
You can do that or you can disable the existing AV program and then press *yes* to continue.
The way to disable resident protection differs for different anti-virus programs. You might try right clicking on the icon for your AV program in the Windows System tray (on the lower right hand part of the screen) and looking at the different options.
Alternatively, you may disable your AV from starting with Windows using msconfig (Start > Run and type msconfig and OK. Click on the Startup Tab, uncheck all the startups relating to your AntiVirus and reboot).
The important thing is to set your current AV *not* to scan as your files are accessed, so that KAV can do its job



In my case, I just disabled the resident protection on EZ AV and that worked just fine without uninstalling it.

Next you will see the Kaspersky Anti-Virus Personal 5.0 Setup Wizard. It will advise you to close all other applications before starting setup. Do that and then press *Next* to continue.

You will then be presented with the License Agreement. Read that and when done you can agree to continue.

Next is the Customer Information screen. Just fill that in as you prefer and click on *next* to continue

You will be presented with some important KAV notes. I copied these and saved in Wordpad to refer back to if needed.

Please remove the green checkmark the box that says *Operate according to Recommended settings* This is so we can do a custom install.



Press *next* to continue after you have read those and unchecked the box for recommended settings

On the next screen, please uncheck the box for *use real-time protection against network attacks*
This has been known to cause problems on PCs running certain firewalls, you can try enabling it later after the initial install and scan.



You may leave the *iStreams technology* box checked if you like (I did) but it is generally recommended not to checkmark that box if you are going to uninstall KAV again after the infection has been removed.

Now it will choose the Destination folder (mine was fine as pre-selected by KAV). Click *next* to continue

Now you will get the *finish* screen

KAV will now open. If you are running a firewall, allow KAV to connect to get the updates it needs. Wait while the updates are downloaded and installed



Now get the *extended database* of updates as well, to remove the AdWare that Virus.Win32.Bube. may have downloaded. Look under *Settings*, and then *Configure Updater* Choose Extended Database. Click *OK* and then Check for Updates and you will get another smaller update which will install.



Now click on *Settings* and choose *Configure On-demand scan settings* and select *Perform recommended action* and click *OK*. You might prefer to set the scan level to maximum, just to be sure that nothing is hiding in an email database.


After clearing the HOSTS file with Hoster, if you still cannot connect to the internet to get the updates on an infected PC, follow the steps below for Manual Updating

If update was successful, please proceed to the Scanning Section.
QUOTE
Manually Updating
You will need access to another computer. If you don't have one, perhaps a friend can help, ask your boss if you can use a work computer, go to a Kinkos or the public library.

Go here http://www.kaspersky.com/avupdates

Download the complete update... a 4.9MB zip. Choose *Complete update* (cumul.zip)



Go back into kaspersky and click Update Now you should see the files load in really fast and it will update.

A simpler method which worked for me...(EDIT: I did this with KAV running. It might be safer to exit KAV while manually updating with this method so none of the files are in use when you overwrite.)

save the zip to your desktop. I unzipped to the default Winzip location c\unzipped. Navigate to that folder and open the file. Click edit/select all. On the left hand side click Copy or move selected items. Copy or move the items here: C:\Documents and Settings\All Users\Application Data\Kaspersky Anti-Virus Personal\5.0\bases and copy or move the new database. You will get a window that says a file already exists. Do you wish to overwrite? Click yes to all and you have the latest definitions.:)

On reboot you may or may not get an error message saying your database is corrupt and to reinstall the program. Ignore it. You are good and when you are able to auto-update, it will correct itself.


SCANNING
Close KAV and any open programs you have running.

It is recommended you run the scan in SAFE MODE

* Boot into safe mode.
How to start the computer in Safe mode (here are instructions if you need them)
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam
Once you have booted into safe mode as XP can still allow an internet connection in safe mode

Physically Disconnect from the Internet

* Open KAV but do not start the scan yet

* now and this is very important :

* Press Ctrl + ALT+DEL and bring up task manager, go to processes tab and right click on explorer.exe and then select stop process

Now your desktop will go blank and you will have no taskbar or menu etc you will still have taskmanager and KAV open on desktop so do not close them

* Now Start a full system scan. Click on the protection tab and Choose *Scan My Computer
* It will take some time probably 2 or 3 hours and will delete any infected files it finds
* KAV will disinfect all files detected as Virus.Win32.Bube and many related malware it has downloaded.
* when it has finished then on the Taskmanger press file/newtask and type explorer to regain the desktop etc.
* Close KAV &Taskmanager
* Reboot back into normal mode.

Additional cleanup may be needed. Please be sure to post in the forum if you have any questions.

IMPORTANT NOTE! This virus changes security settings your trusted zone and in the Windows Security Center. Please be sure to check all of your security settings After disinfecting.
................................
If you are asked to post a KAV log from your scan. Here's how:

Click on *View Reports*



When you go to View reports, you will see a list. You rightclick on the report *Full Scan* and a menu opens: choose *export detailed report to file* which allows you to save it :-) It defaults as a .csv file, but I found I could save as .txt. Give it a name and click *save* to save the log.



Then you can attach your report to a reply for review.
.................................
If you have lost explorer.exe
If you have lost Explorer.exe from attempted cleaning with another AV or tool, Please contact Microsoft's PCSAFETY.
This is a free service and toll-free call.

1-866-PCSAFETY
or
1-866-727-2338
This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada.

For support outside the United States and Canada, please contact your Microsoft Help and Support worldwide. Go to this page and choose your region from the box in the upper right corner:
http://support.microsoft.com/?pr=SecurityHome
.......................................................................................
New Development! {25 Mar 2005}

KAV does clean most of the infection but does not fix the registry settings that were changed by the Bube trojan (and it's accompanying multiple spyware infections) that lower many security settings on the victim's PC.

I asked Microsoft to look into the Bube infections and the security settings particularly. They have been studying the different variants and the settings that are changed. I got an email this morning from them.

I have been notified by the Microsoft Services and Field Security Support Team that the current signatures for the Microsoft Antispyware software will remove all variants thru Bube.E currently and put the WU and IE Zone settings back to default. They are working on further variants, so updating the definitions is critical.

Microsoft Antispyware Beta1 is free and available for Microsoft Windows 2000, Windows XP, or Windows Server™ 2003

You can get the download here:
http://www.microsoft.com/athome/security/s...re/default.mspx

Be SURE to get the latest updates for the program (just open the program and Click on the *Spyware Definitions* to update the program before scanning)



Edited 21 Feb 2005: Added Hosts file replacement info
Edited 25 Feb 2005: Added Microsoft hotline to contact if explorer.exe if missing
Edited 02 Mar 2005: Added Manual Updating Instructions and Alternate download links
Edited 25 Mar 2005: Added instructions to download and update Microsoft Antispyware program to fix security settings.
Edited 08 Apr 2005: Edited new link for Hoster Program


This post has been edited by CalamityJane: Apr 9 2005, 02:42 AM


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Guest_addnovice_*
post Feb 26 2005, 01:13 AM
Post #2





Guests






Thanks Calamity Jane for the exquisite, explicit instructions for removal of my virus. However, I have a dilemma. I am experiencing none of the symptoms I had when before I started working with Flrman1 of Tech Support Guy Forums, namely, the repeated appearance of offeroptimizer urls in my Internet open-site list in my task bar. My computer seems to work as well as ever also. I'm running SpyBlaster and I scan every few days with Spybot Search and Destroy and Ad-Aware SE. Spybot has not reported any problem for several days, and Ad-aware has reported very few. But the "isrvs", etc. culprits still show up in my HijackThis logs. Since I'm of the persuasion that "if it ain't broke, don't fix it" , so I hesitate to go through your suggested procedure and risk messing up my computer. I fear that this virus I have will emerge at some point. I'm not sure. I would greatly value any insight you can provide. Thanks ever so much for you help. Addnovice
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CalamityJane
post Feb 26 2005, 02:18 AM
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Hello addnovice :)

I know Flrman1 well and you are in expert hands with him. He is wanting you to follow the procedure I've posted instructions on above but not open up a new case at this forum. Try that procedure and then you should then continue with him in your thread at TechSupportGuy

http://forums.techguy.org/showthread.php?t=320560

Post your results back there :)


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CalamityJane
post Feb 26 2005, 02:21 AM
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My apologies, but I must lock this thread. It is meant as a tutorial only. If you are already working a case at another forum, please feel free to use this tutorial for instruction but continue afterwards with your original forum and the person helping you. :)

Thanks for your understanding flowerz.gif


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CalamityJane
post Mar 2 2005, 10:19 PM
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Edited today to add Instructions for Manual Updating and alternate links for downloads :)


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CalamityJane
post Mar 25 2005, 08:42 PM
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Edited today to add instructions to download and update Microsoft Antispyware program to fix security settings.


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CalamityJane
post Apr 9 2005, 02:43 AM
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Edited today to add new link for the Hoster Program (it has moved)

Hoster
http://www.funkytoad.com/download/hoster.zip


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